Chesapeake Utilities
Operations Assistant I
Chesapeake Utilities, West Palm Beach, Florida, United States, 33412
Description Operations AssistantWest Palm Beach, FLWhat makes us great...At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.What's in it For You...Competitive base salaryFantastic opportunities for career growthCooperative, supportive and empowered team atmosphereAnnual bonus and salary increase opportunitiesMonthly recognition eventsEndless wellness initiatives and community eventsRobust and customizable benefit packages-choose what works best with your life. Options include generous 401k, Medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
What you'll be working on...Maintaining all work orders, purchase orders, other paperwork and electronic files orderly and accuratelyResponsibility for daily routing and dispatching all work orders for same day service, leaks, and emergency callsEntering and maintaining spreadsheet for all leak orders and hit lines on mains and servicesEntry of office related purchase orders for Doc-LinkAssisting all operations personnel with ECIS data as needed, as to provide the field personnel with the needed information to trouble shoot possible billing and or reception issuesCreating work orders as needed; servicing installations, meter orders and service ordersWorking closely with Operation Administrative Supervisor on the distribution and tracking of all Consumer related work ordersWorking in conjunction with the Customer Care Department to properly document all activities at a consumer site. Ensuring all work orders are completed correctly & scanning to Back Office and appropriate filesResponding readily to customers' requests and issuing all work orders timely with details of work to be done and the requested time frameSorting and distributing all incoming/outgoing mailPerforming all other duties as assigned by Operations Administrative SupervisorDaily filing of all mentioned service ordersManaging Meter Upgrade requestsRegular tracking and tabulation of all service orders, purchase orders and receiptsAssisting with dispatch operations as needed with Emergencies and Daily workload
Who you are:You have a high school diploma or equivalentYou have one to three years of clerical and office experienceYou have a valid Florida Driver's LicenseYou possess excellent internal and external communication skillsYou have excellent clerical, writing and math skillsYou have knowledge of basic inventory maintenance proceduresYou have a working knowledge of spreadsheets, MS Office products, ECIS and FPU databases
Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email
careers@chpk.comQualificationsEducation
High School (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
What you'll be working on...Maintaining all work orders, purchase orders, other paperwork and electronic files orderly and accuratelyResponsibility for daily routing and dispatching all work orders for same day service, leaks, and emergency callsEntering and maintaining spreadsheet for all leak orders and hit lines on mains and servicesEntry of office related purchase orders for Doc-LinkAssisting all operations personnel with ECIS data as needed, as to provide the field personnel with the needed information to trouble shoot possible billing and or reception issuesCreating work orders as needed; servicing installations, meter orders and service ordersWorking closely with Operation Administrative Supervisor on the distribution and tracking of all Consumer related work ordersWorking in conjunction with the Customer Care Department to properly document all activities at a consumer site. Ensuring all work orders are completed correctly & scanning to Back Office and appropriate filesResponding readily to customers' requests and issuing all work orders timely with details of work to be done and the requested time frameSorting and distributing all incoming/outgoing mailPerforming all other duties as assigned by Operations Administrative SupervisorDaily filing of all mentioned service ordersManaging Meter Upgrade requestsRegular tracking and tabulation of all service orders, purchase orders and receiptsAssisting with dispatch operations as needed with Emergencies and Daily workload
Who you are:You have a high school diploma or equivalentYou have one to three years of clerical and office experienceYou have a valid Florida Driver's LicenseYou possess excellent internal and external communication skillsYou have excellent clerical, writing and math skillsYou have knowledge of basic inventory maintenance proceduresYou have a working knowledge of spreadsheets, MS Office products, ECIS and FPU databases
Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email
careers@chpk.comQualificationsEducation
High School (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)