Disney Experiences
Principal Technical Project Manager
Disney Experiences, Orlando, Florida, us, 32885
Principal Technical Project ManagerAbout the Role & Team
“We Power the Magic!” That’s our motto at Disney Experiences - Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.The DX Technology & Digital team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!The Principal Technical Project Manager is responsible for all aspects of project management for large programs and projects. This role will report to the Senior Manager, Technology Project Management within the 3PO team (Portfolio, Program, and Project Organization).What You Will Do
Act as a key leader for a high-priority, multi-site strategic programConfidently lead and drive cross-functional projects, and individual project tracks through full delivery life cycle ensuring project is delivered timely and on-budget.
Work with engineering teams, including Software Engineers, Product Managers, Architects, and leadership to establish processes across all program areas that will ensure success on high priority business initiatives and improve efficiency.
Lead and direct more junior technical project managers in the execution of their work during the project lifecycle
Work with business leaders and key stakeholders to support engineering efforts for projects within a program
Project Leadership, Planning and ExecutionLead and manage large-scale, complex programs and/or projects, ensuring seamless collaboration across various teams and workstreams.
Anticipate risks and develop mitigation plans
Maintain accurate project documentation, including: RAID log, scope, project plans, budget, etc.
Articulate a technical solution into business strategy and understand the big picture as it relates to business value.
Financial ManagementReconcile project actuals and determine forecast course corrections
Achieve a detailed understanding of how project is billed, including changes to forecast
Maintain up-to-date budget documentation
Proactively communicate forecast budget or changes to leadership
Project Resource ManagementAlign resource capacity maps to project plans accounting for cross-project dependencies
Drive integration with resource managers, delivery managers and leadership
Monitor resource capacity, balancing work and budget (over/under)
Risk Management & Problem SolvingManage scope changes and variances, assess impact to timeline and budget, and communicate
Proactively collaborate and identify solutions to as unexpected issues arise to maintain progress
Provide transparent communication of risks, issues, dependencies, decisions, scope change, impacts and solutions
Stakeholder Communication & ManagementDrive stakeholder coordination and engagement to ensure understanding of project requirements, scope, goals, priorities and timelines.
Engage stakeholders to ensure decision and change management processes are followed
Create and own communication plan & cadence of project meetings
Manage stakeholder expectations, build strong relationships and trust
Transparent Project ReportingPrepare and facilitate project status presentations, dashboards, risk assessments and data-driven storytelling for leadership and executives
Enable data-driven storytelling with Data visualization
Prepare and distribute weekly status updates
Maintain meeting minutes, including purpose, agenda and deliverables and progress towards goals/ milestones
Identify health / progress metrics
Required Qualifications & Skills
Minimum of 10 years of technical project/program management experience working with technical teams developing enterprise class solutions
Technical aptitude:Understanding of Cloud, APIs, services, database technologies, technologist roles and responsibilities, capabilities & platform dependencies, software development lifecycle, engineering and/or product development
Influence and negotiation, communication, professional maturity & organizational savvy, relationship building, dependency mapping
Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery
Deep understanding of Agile technical practices, DevOps and testing concepts (CI/CD, TDD)
Significant experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall
Excellent ability to understand architectural and technical aspects of projects
Excellent organizational, communication (written and verbal) and time management skills with attention to detail
Experience managing large budgets
Tools:
Office productivity software, including Microsoft suite, Keynote, Smartsheet,
Project management software, including MyPPM (Clarity), MyJira
Reporting tools, including Tableau, PowerBI
Preferred Qualifications
Technical project management experience in Commerce or a related field
Project Management Professional (PMP) Certification
Experience in supporting large-scale, global software development programs
Agile Certifications ie CSM; ACP; CPO; SAFe; LeSS
Education
Bachelor’s degree and/or equivalent work experience
“We Power the Magic!” That’s our motto at Disney Experiences - Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.The DX Technology & Digital team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!The Principal Technical Project Manager is responsible for all aspects of project management for large programs and projects. This role will report to the Senior Manager, Technology Project Management within the 3PO team (Portfolio, Program, and Project Organization).What You Will Do
Act as a key leader for a high-priority, multi-site strategic programConfidently lead and drive cross-functional projects, and individual project tracks through full delivery life cycle ensuring project is delivered timely and on-budget.
Work with engineering teams, including Software Engineers, Product Managers, Architects, and leadership to establish processes across all program areas that will ensure success on high priority business initiatives and improve efficiency.
Lead and direct more junior technical project managers in the execution of their work during the project lifecycle
Work with business leaders and key stakeholders to support engineering efforts for projects within a program
Project Leadership, Planning and ExecutionLead and manage large-scale, complex programs and/or projects, ensuring seamless collaboration across various teams and workstreams.
Anticipate risks and develop mitigation plans
Maintain accurate project documentation, including: RAID log, scope, project plans, budget, etc.
Articulate a technical solution into business strategy and understand the big picture as it relates to business value.
Financial ManagementReconcile project actuals and determine forecast course corrections
Achieve a detailed understanding of how project is billed, including changes to forecast
Maintain up-to-date budget documentation
Proactively communicate forecast budget or changes to leadership
Project Resource ManagementAlign resource capacity maps to project plans accounting for cross-project dependencies
Drive integration with resource managers, delivery managers and leadership
Monitor resource capacity, balancing work and budget (over/under)
Risk Management & Problem SolvingManage scope changes and variances, assess impact to timeline and budget, and communicate
Proactively collaborate and identify solutions to as unexpected issues arise to maintain progress
Provide transparent communication of risks, issues, dependencies, decisions, scope change, impacts and solutions
Stakeholder Communication & ManagementDrive stakeholder coordination and engagement to ensure understanding of project requirements, scope, goals, priorities and timelines.
Engage stakeholders to ensure decision and change management processes are followed
Create and own communication plan & cadence of project meetings
Manage stakeholder expectations, build strong relationships and trust
Transparent Project ReportingPrepare and facilitate project status presentations, dashboards, risk assessments and data-driven storytelling for leadership and executives
Enable data-driven storytelling with Data visualization
Prepare and distribute weekly status updates
Maintain meeting minutes, including purpose, agenda and deliverables and progress towards goals/ milestones
Identify health / progress metrics
Required Qualifications & Skills
Minimum of 10 years of technical project/program management experience working with technical teams developing enterprise class solutions
Technical aptitude:Understanding of Cloud, APIs, services, database technologies, technologist roles and responsibilities, capabilities & platform dependencies, software development lifecycle, engineering and/or product development
Influence and negotiation, communication, professional maturity & organizational savvy, relationship building, dependency mapping
Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery
Deep understanding of Agile technical practices, DevOps and testing concepts (CI/CD, TDD)
Significant experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall
Excellent ability to understand architectural and technical aspects of projects
Excellent organizational, communication (written and verbal) and time management skills with attention to detail
Experience managing large budgets
Tools:
Office productivity software, including Microsoft suite, Keynote, Smartsheet,
Project management software, including MyPPM (Clarity), MyJira
Reporting tools, including Tableau, PowerBI
Preferred Qualifications
Technical project management experience in Commerce or a related field
Project Management Professional (PMP) Certification
Experience in supporting large-scale, global software development programs
Agile Certifications ie CSM; ACP; CPO; SAFe; LeSS
Education
Bachelor’s degree and/or equivalent work experience