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The Walt Disney Company

Principal Technical Project Manager

The Walt Disney Company, Orlando, Florida, us, 32885


Principal Technical Project Manager

About the Role & Team

“We Power the Magic!” That’s our motto at Disney Experiences - Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

The DX Technology & Digital team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!

The Principal Technical Project Manager is responsible for all aspects of project management for large programs and projects. This role will report to the Senior Manager, Technology Project Management within the 3PO team (Portfolio, Program, and Project Organization).

What You Will Do

Act as a key leader for a high-priority, multi-site strategic program

Confidently lead and drive cross-functional projects, and individual project tracks through full delivery life cycle ensuring project is delivered timely and on-budget.

Work with engineering teams, including Software Engineers, Product Managers, Architects, and leadership to establish processes across all program areas that will ensure success on high priority business initiatives and improve efficiency.

Lead and direct more junior technical project managers in the execution of their work during the project lifecycle

Work with business leaders and key stakeholders to support engineering efforts for projects within a program

Project Leadership, Planning and Execution

Lead and manage large-scale, complex programs and/or projects, ensuring seamless collaboration across various teams and workstreams.

Anticipate risks and develop mitigation plans

Maintain accurate project documentation, including: RAID log, scope, project plans, budget, etc.

Articulate a technical solution into business strategy and understand the big picture as it relates to business value.

Financial Management

Reconcile project actuals and determine forecast course corrections​

Achieve a detailed understanding of how project is billed, including changes to forecast​

Maintain up-to-date budget documentation​

Proactively communicate forecast budget or changes to leadership

Project Resource Management

Align resource capacity maps to project plans accounting for cross-project dependencies​

Drive integration with resource managers, delivery managers and leadership​

Monitor resource capacity, balancing work and budget (over/under)​

Risk Management & Problem Solving

Manage scope changes and variances, assess impact to timeline and budget, and communicate​

Proactively collaborate and identify solutions to as unexpected issues arise to maintain progress​

Provide transparent communication of risks, issues, dependencies, decisions, scope change, impacts and solutions

Stakeholder Communication & Management

Drive stakeholder coordination and engagement​ to ensure understanding of project requirements, scope, goals, priorities and timelines. ​

Engage stakeholders to ensure decision and change management processes are followed

Create and own communication plan & cadence of project meetings​

Manage stakeholder expectations​, build strong relationships and trust

Transparent Project Reporting

Prepare and facilitate project status presentations, dashboards, risk assessments and data-driven storytelling for leadership and executives

Enable data-driven storytelling with Data visualization​

Prepare and distribute weekly status updates​

Maintain meeting minutes, including purpose, agenda and deliverables and progress towards goals/ milestones​

Identify health / progress metrics​

Required Qualifications & Skills

Minimum of 10 years of technical project/program management experience working with technical teams developing enterprise class solutions

Technical aptitude:

Understanding of Cloud, APIs, services, database technologies, technologist roles and responsibilities, capabilities & platform dependencies, software development lifecycle, engineering and/or product development

Influence and negotiation, communication, professional maturity & organizational savvy, relationship building, dependency mapping

Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery

Deep understanding of Agile technical practices, DevOps and testing concepts (CI/CD, TDD)

Significant experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall

Excellent ability to understand architectural and technical aspects of projects

Excellent organizational, communication (written and verbal) and time management skills with attention to detail

Experience managing large budgets

Tools:

Office productivity software, including Microsoft suite, Keynote, Smartsheet,

Project management software, including MyPPM (Clarity), MyJira

Reporting tools, including Tableau, PowerBI

Preferred Qualifications

Technical project management experience in Commerce or a related field

Project Management Professional (PMP) Certification

Experience in supporting large-scale, global software development programs

Agile Certifications ie CSM; ACP; CPO; SAFe; LeSS

Education

Bachelor’s degree and/or equivalent work experience

Job ID: 10097432

Location: Orlando,Florida

Job Posting Company: Disney Experiences

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.