Expedia Group
Associate Account Manager - Atlanta
Expedia Group, Atlanta, Georgia, United States, 30383
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. Were building a more open world. Join us.Associate Account Manager Introduction to team The Associate Account Managers primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Groups fast-growing global traveler base.?The Associate Account Manager works with?lodging partners within their assigned?territory?to help maximize the production potential in the marketplace. Make an impactThe Market Management team ensures that global travelers always find the most suitable property for their dream trip, and?that?hotel partners can reach Expedia Groups full breadth of global traveler demand. In this role, you will: Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace) Ensure that partner hotels products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs Secure seasonal deals and promotions to support the brands merchandising and marketing efforts Continuously promote and develop hotel partners high engagement with Expedia Groups full suite of: Unique market insights (partner reports, competitive data, key performance drivers) In-house revenue management tools (Rev) Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers) Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities Self-service tools (Expedia Partner Central) Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives) Guide and support Hotel Partners to deliver the best traveler experience Promote self-service Conduct regular self-learning to improve skills Travel for partner visits 0-10% of the time Experience and qualifications: 0-2 years of experience in account management, partner/client success, consultative sales, or related field Proficient in English language skills Passionate about travel Work independently and collaboratively with a diverse team Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team Continue to follow up when facing testing situations. Present ideas and directives clearly and persuasively Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs. Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group Possess a growth mindset, consistently using feedback to improve in role Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style Drive for results LI-SL2The total cash range for this position in Atlanta is $67,000.00 to $93,500.00. Employees in this role have the potential to increase their pay up to $107,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individuals knowledge, skills, and experience. Pay ranges may be modified in the future.Accommodation requestsIf you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50Employment opportunities and job offers at Expedia Group will always come from Expedia Groups Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless youre confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.