Loves Travel Stops & Country Store
Sr Manager of Business Systems
Loves Travel Stops & Country Store, Oklahoma City, Oklahoma, United States, 73116
Req ID:
451740BASIC PURPOSE:
The Sr Manager of Business Systems will partner with business leaders to develop deep, strategic relationships while driving results aligned with Loves strategic priorities. They will have a demonstrated ability to connect business strategy to IT execution with a keen focus on delivering value to our customers. The ideal candidate will also be passionately aligned with Loves culture striving to live up to our core values and customer commitments.MAJOR RESPONSIBILITIES:Build and nurture deep, strategic relationships with leaders both within and outside the organization to drive results aligned with Loves strategic priorities.Lead the predictable delivery of complex, multi-year enterprise programs by applying program management rigor throughout the lifecyclefrom vision and roadmap development to value realization and ongoing impact assessment.Collaborate with IT leadership to communicate how technology can enhance growth, productivity, and innovation to business leaders.Create and implement change management strategies to maximize the success and sustainability of transformation initiatives, including operating model changes, organizational design, and cultural shifts.Lead and develop program/project teams, fostering capabilities in program management best practices, data-driven execution, predictive AI models, value management aligned with business and operational objectives, organizational change management, and effective executive communication.Acquire and maintain deep domain knowledge of partner organizational functions to better identify opportunities and risks.Utilize industry trends to drive innovation and uncover new business opportunities.Connect business strategy to IT execution by identifying risks and clarifying opportunities for improvement.Manage planning efforts related to strategic priorities, ensuring alignment with business objectives on a monthly, quarterly, and yearly basis.Proactively monitor and anticipate changes in the organizational landscape, including technological advancements and evolving business needs.Foster a culture of shared ownership, continuous organizational evolution, and results-oriented performance that aligns with company values.Establish a team culture characterized by exceptional customer service, innovation, financial discipline, operational excellence, and continuous improvement.Partner with teams and organizations to drive meaningful results and ensure alignment with business needs during organizational change initiatives.Prioritize projects and initiatives effectively, ensuring focus on the right work daily.Establish key performance indicators (KPIs) and metrics that accurately reflect team efforts and utilize them to enhance efficiency.Be available for after-hours communications regarding incidents as needed.Perform other responsibilities as assigned.SKILLS AND PHYSICAL DEMANDS:Skills:Ability to listen, build rapport, and develop credibility as a strategic partnerExude energy, focus, assertiveness, and diplomacyRelationship building and team collaborationStrong communication skills in writing, speaking, and presentingKnow when to push an agenda and when to let a situation quietly develop, rest, or advanceSkilled and experienced at conflict negotiation and problem-solvingCapable of setting expectations with partners and achieving alignment and agreementAbility to break down silos both inside and outside an organizationBe able to shift opinions and overcome obstacles using influence over positional powerExperience dealing with difficult customersAbility to share-ownership and drive results as a teamStrong humility, listening, creativity, and negotiation skillsExperience with ERP implementation or major upgradeDomain knowledge in finance, accounting, treasury, and tax systems and processesExperience in developing and optimizing support and project execution teams.Must possess ITIL/COBIT, Agile/SAFE, and PMP practical experience.Typical Physical Demands:Requires prolonged sitting, some bending, and stooping.Occasional lifting up to 25 pounds.Manual dexterity sufficient to operate a computer keyboard and calculator.Requires normal range of hearing and vision.Possible on-call availability.EDUCATION AND EXPERIENCE:Education:Required: HS Diploma or equivalent requiredPreferred: Bachelors Degree in Computer related field (Computer Science, Management of Information Systems, Information Technology, etc.)Experience:Preferred: 10+ years of relevant management experiencePreferred: 5+ years of experience championing organizational changeJob Function(s):
Information TechnologyLoves Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, weve provided customers with highway hospitality and Clean Places, Friendly Faces. Were passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Loves Family of Companies includes:Gemini Motor Transport, one of the industrys safest trucking fleetsSpeedco, the light mechanical and trucking service specialistsMusket, a rapidly growing, Houston-based commodities supplier and traderTrillium, a Houston-based alternative fuels expert
451740BASIC PURPOSE:
The Sr Manager of Business Systems will partner with business leaders to develop deep, strategic relationships while driving results aligned with Loves strategic priorities. They will have a demonstrated ability to connect business strategy to IT execution with a keen focus on delivering value to our customers. The ideal candidate will also be passionately aligned with Loves culture striving to live up to our core values and customer commitments.MAJOR RESPONSIBILITIES:Build and nurture deep, strategic relationships with leaders both within and outside the organization to drive results aligned with Loves strategic priorities.Lead the predictable delivery of complex, multi-year enterprise programs by applying program management rigor throughout the lifecyclefrom vision and roadmap development to value realization and ongoing impact assessment.Collaborate with IT leadership to communicate how technology can enhance growth, productivity, and innovation to business leaders.Create and implement change management strategies to maximize the success and sustainability of transformation initiatives, including operating model changes, organizational design, and cultural shifts.Lead and develop program/project teams, fostering capabilities in program management best practices, data-driven execution, predictive AI models, value management aligned with business and operational objectives, organizational change management, and effective executive communication.Acquire and maintain deep domain knowledge of partner organizational functions to better identify opportunities and risks.Utilize industry trends to drive innovation and uncover new business opportunities.Connect business strategy to IT execution by identifying risks and clarifying opportunities for improvement.Manage planning efforts related to strategic priorities, ensuring alignment with business objectives on a monthly, quarterly, and yearly basis.Proactively monitor and anticipate changes in the organizational landscape, including technological advancements and evolving business needs.Foster a culture of shared ownership, continuous organizational evolution, and results-oriented performance that aligns with company values.Establish a team culture characterized by exceptional customer service, innovation, financial discipline, operational excellence, and continuous improvement.Partner with teams and organizations to drive meaningful results and ensure alignment with business needs during organizational change initiatives.Prioritize projects and initiatives effectively, ensuring focus on the right work daily.Establish key performance indicators (KPIs) and metrics that accurately reflect team efforts and utilize them to enhance efficiency.Be available for after-hours communications regarding incidents as needed.Perform other responsibilities as assigned.SKILLS AND PHYSICAL DEMANDS:Skills:Ability to listen, build rapport, and develop credibility as a strategic partnerExude energy, focus, assertiveness, and diplomacyRelationship building and team collaborationStrong communication skills in writing, speaking, and presentingKnow when to push an agenda and when to let a situation quietly develop, rest, or advanceSkilled and experienced at conflict negotiation and problem-solvingCapable of setting expectations with partners and achieving alignment and agreementAbility to break down silos both inside and outside an organizationBe able to shift opinions and overcome obstacles using influence over positional powerExperience dealing with difficult customersAbility to share-ownership and drive results as a teamStrong humility, listening, creativity, and negotiation skillsExperience with ERP implementation or major upgradeDomain knowledge in finance, accounting, treasury, and tax systems and processesExperience in developing and optimizing support and project execution teams.Must possess ITIL/COBIT, Agile/SAFE, and PMP practical experience.Typical Physical Demands:Requires prolonged sitting, some bending, and stooping.Occasional lifting up to 25 pounds.Manual dexterity sufficient to operate a computer keyboard and calculator.Requires normal range of hearing and vision.Possible on-call availability.EDUCATION AND EXPERIENCE:Education:Required: HS Diploma or equivalent requiredPreferred: Bachelors Degree in Computer related field (Computer Science, Management of Information Systems, Information Technology, etc.)Experience:Preferred: 10+ years of relevant management experiencePreferred: 5+ years of experience championing organizational changeJob Function(s):
Information TechnologyLoves Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, weve provided customers with highway hospitality and Clean Places, Friendly Faces. Were passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Loves Family of Companies includes:Gemini Motor Transport, one of the industrys safest trucking fleetsSpeedco, the light mechanical and trucking service specialistsMusket, a rapidly growing, Houston-based commodities supplier and traderTrillium, a Houston-based alternative fuels expert