University of Minnesota
Program/Project Specialist
University of Minnesota, Saint Paul, Minnesota, United States, 55130
Apply for Job Job ID 365676Location Twin CitiesJob Family LR-ClericalFull/Part Time Full-TimeRegular/Temporary RegularJob Code 1897Employee Class AFSCME Unit 6 - ClericalAdd to Favorite Jobs Email this JobAbout the Job
Position OverviewUniversity of Minnesota's College of Education and Human Development, Educational Technology Innovations (ETI) is a dynamic, collaborative team that creates online professional development opportunities with departments and faculty members inside the College of Education and Human Development, as well as clients both across and outside of the University. CEHD recently established the MN Child Welfare Training Academy (TA) in partnership with the MN Department of Human Services (DHS), a new collaborative that focuses on creating impactful, inclusive, and accessible training opportunities to meet the needs of the many MN child welfare workers and agencies.
The Elearner Project Coordinator coordinates with working groups across multiple units, ensuring we are building innovative, inclusive, and innovative professional development learning opportunities within the University of Minnesota's learning management system, Canvas. This position serves as project lead for the partnership between TA and DHS and provides support for non-credit courses and certificate programs being developed; and assists with Destiny One Registration System (DORS) integration and registration. The E-Learner Project Coordinator works with the Director of Professional Development to assist in formulating and defining scope and objectives, research user needs, and partner with multiple stakeholders to move projects through the development stages to guide projects to completion.
A successful candidate for this position is familiar with online learning platforms/resources with the ability to utilize learning management systems for course creation, registration, and report tracking. This candidate has experience with project management and can coordinate projects with a proven track record of success, including examples of how they managed timelines and stakeholders; prioritize work and shared accountability for outcomes across multiple projects; thrive in an organization with a variety of stakeholders; and be motivated to develop and refine processes.
The University of Minnesota encourages a healthy work life balance for employees. CEHD is committed to an excellent employee experience, offering a flexible work environment that meets the needs of students, staff, faculty, and the communities we serve. Flexible work arrangements may include flexibility in schedule and/or work location. All UMN employees are expected to follow applicable public health and safety procedures.
This position is represented by the AFSCME Clerical Union, Local 3800.
Job Responsibilities60% LMS Coordinator for the Training Academy (TA)A. E-learner Training System ContributorMaintain existing Canvas Training Academy courses. Modify course information (including logistics, cohorts and content), document updates, and ensure trainers are aware of any changesMonitor enrollment and participant progressManage Destiny One registration system for current and future TA course offeringsPull reports and analytics when needed across multiple Learning Management SystemsAttend weekly meetings and provide updates to multiple working groupsSet up new courses utilizing the CANVAS system and following specifications and protocols established by leadership of course design and needManage course request for LMS team, in collaboration with the Curriculum Coordinator teamWork with curriculum coordinators in gathering all necessary information and content to create an online learning courseAssist LMS team in creating project timelines, set goals, and provide project updates on a biweekly basisManage Canvas Courses creationManage documentationCommunicate with LMS team lead on Canvas course template progress and documentationSet goals and expectations for course deliveryCreate Canvas courses following direction from the LMS team lead and the curriculum team.Create Canvas course templates for future course builds, utilizing branding elements for specific projectsB. CWTA Web StafferPull reports and respond to customer support tickets via the training academy portal systemServe as primary alpha tester to all TA web sites and/or systems, following documentation practices identified by ETI leadershipCommunicate with all appropriate team members to address needed site fixes and assure end-product meets TA needsRegularly systems test all technical environments to assure functionality and follow established protocols to raise needed awareness and address issues effectively and efficiently40% MNCWTA/ETI Systems support/customer supportManage MNCWTA Portal customer tickets, in collaboration with ETI development team and MNCWTA administrative staff.Manage Continuing Education Unit (CEU)/Clock Hour certificate request applications for the Training AcademyIdentify projects requiring a web presence as part of the scope of work and create a plan to deliver all needed branding and system elements in conjunction with Canvas courseLiaison with all staff to assure the timely delivery of projectsRegularly systems test delivered products to assure functionality and follow established protocols to raise needed awareness and address issues effectively and efficiently
Qualifications
Required QualificationsHigh School diploma/ GED and five (5) years of related professional experience. Coursework in a related field may be a substitute for some of the years of experience.Project management experienceDemonstrated experience in working within learning management systems, such as Canvas.Familiar with Google office suite, shared folders, and documents.Evidence of ability to provide high-level customer service to people from a variety of communities, backgrounds, and identities
Preferred QualificationsA technical background and experience with markup or programming languages; user-centered design including accessibility; experience with the software development life cycle (SLDC); software user experience (project management, statistical analysis, eLearning authoring, data analysis and visualization, technical writing applications, graphic design, multimedia development, etc.)Experience defining project scope and objectives through research and fact finding.Experience at the University of Minnesota in any of the following systems/units: student services, Curriculum management, Canvas, communications, or business analysis.Experience managing projects from proposal through completion.Experience in a K-12 school setting, and/or human development setting.Understanding and ability to articulate project management phases, tools and techniques.Understanding of Agile Development methodologies and processes
About the Department
About Education Technology Innovation:Educational Technology Innovations (ETI) leads the technical development of projects that span collegiate disciplines. Our people have a wide range of experiences that include entrepreneurial efforts in building and selling businesses, leading donor funding relations, and managing complex higher education organizations. ETI functions as a knowledgeable and nimble organization and attracts people that thrive in a fast-paced, cutting-edge environment.
About the Minnesota Child Welfare Training Academy:The Minnesota Child Welfare Training Academy (MNCWTA) is a collaboration between the Child Safety and Permanency Division at the Department of Human Services (DHS) and the Center for Advanced Studies in Child Welfare (CASCW) at the University of Minnesota Twin Cities. Our mission is to train, develop, and support the skills, expertise, and well-being of Minnesota's child welfare workforce while nurturing a commitment to equitable child welfare practice.
About the College:The College of Education and Human Development (CEHD), the University's third largest college, contributes to a just and sustainable future through engagement with the local and global communities to enhance human learning and development at all stages of life. We know diversity is necessary to do our best work and foster our humanity. That's why the CEHD community is collectively dedicated to cultivating an inclusive and equitable environment, embracing and celebrating all identities of our students, staff, and faculty. These values are also a moral imperative requiring continuous proactive measures and a firm stance against prejudice, discrimination, and systemic injustice.
Pay and Benefits
Pay Range:
The salary for this position is $52,000 - $65,000. Final salary offers are dependent on the candidate's experience, skills and internal equity within the department.
Time Appointment : 100% Appointment
Position Type :Non-Faculty Labor Represented Staff
Please visit the Office of Human Resources website for more information regarding benefit eligibility.
The University offers a comprehensive benefits package that includes:
Competitive wages, paid holidays, and generous time offContinuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit ProgramLow-cost medical, dental, and pharmacy plansHealthcare and dependent care flexible spending accountsUniversity HSA contributionsDisability and employer-paid life insuranceEmployee wellbeing programExcellent retirement plans with employer contributionPublic Service Loan Forgiveness (PSLF) opportunityFinancial counseling servicesEmployee Assistance Program with eight sessions of counseling at no costEmployee Transit Pass with free or reduced rates in the Twin Cities metro area
How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.
Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
About the U of M
The University of Minnesota, Twin Cities (UMTC)The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).
Position OverviewUniversity of Minnesota's College of Education and Human Development, Educational Technology Innovations (ETI) is a dynamic, collaborative team that creates online professional development opportunities with departments and faculty members inside the College of Education and Human Development, as well as clients both across and outside of the University. CEHD recently established the MN Child Welfare Training Academy (TA) in partnership with the MN Department of Human Services (DHS), a new collaborative that focuses on creating impactful, inclusive, and accessible training opportunities to meet the needs of the many MN child welfare workers and agencies.
The Elearner Project Coordinator coordinates with working groups across multiple units, ensuring we are building innovative, inclusive, and innovative professional development learning opportunities within the University of Minnesota's learning management system, Canvas. This position serves as project lead for the partnership between TA and DHS and provides support for non-credit courses and certificate programs being developed; and assists with Destiny One Registration System (DORS) integration and registration. The E-Learner Project Coordinator works with the Director of Professional Development to assist in formulating and defining scope and objectives, research user needs, and partner with multiple stakeholders to move projects through the development stages to guide projects to completion.
A successful candidate for this position is familiar with online learning platforms/resources with the ability to utilize learning management systems for course creation, registration, and report tracking. This candidate has experience with project management and can coordinate projects with a proven track record of success, including examples of how they managed timelines and stakeholders; prioritize work and shared accountability for outcomes across multiple projects; thrive in an organization with a variety of stakeholders; and be motivated to develop and refine processes.
The University of Minnesota encourages a healthy work life balance for employees. CEHD is committed to an excellent employee experience, offering a flexible work environment that meets the needs of students, staff, faculty, and the communities we serve. Flexible work arrangements may include flexibility in schedule and/or work location. All UMN employees are expected to follow applicable public health and safety procedures.
This position is represented by the AFSCME Clerical Union, Local 3800.
Job Responsibilities60% LMS Coordinator for the Training Academy (TA)A. E-learner Training System ContributorMaintain existing Canvas Training Academy courses. Modify course information (including logistics, cohorts and content), document updates, and ensure trainers are aware of any changesMonitor enrollment and participant progressManage Destiny One registration system for current and future TA course offeringsPull reports and analytics when needed across multiple Learning Management SystemsAttend weekly meetings and provide updates to multiple working groupsSet up new courses utilizing the CANVAS system and following specifications and protocols established by leadership of course design and needManage course request for LMS team, in collaboration with the Curriculum Coordinator teamWork with curriculum coordinators in gathering all necessary information and content to create an online learning courseAssist LMS team in creating project timelines, set goals, and provide project updates on a biweekly basisManage Canvas Courses creationManage documentationCommunicate with LMS team lead on Canvas course template progress and documentationSet goals and expectations for course deliveryCreate Canvas courses following direction from the LMS team lead and the curriculum team.Create Canvas course templates for future course builds, utilizing branding elements for specific projectsB. CWTA Web StafferPull reports and respond to customer support tickets via the training academy portal systemServe as primary alpha tester to all TA web sites and/or systems, following documentation practices identified by ETI leadershipCommunicate with all appropriate team members to address needed site fixes and assure end-product meets TA needsRegularly systems test all technical environments to assure functionality and follow established protocols to raise needed awareness and address issues effectively and efficiently40% MNCWTA/ETI Systems support/customer supportManage MNCWTA Portal customer tickets, in collaboration with ETI development team and MNCWTA administrative staff.Manage Continuing Education Unit (CEU)/Clock Hour certificate request applications for the Training AcademyIdentify projects requiring a web presence as part of the scope of work and create a plan to deliver all needed branding and system elements in conjunction with Canvas courseLiaison with all staff to assure the timely delivery of projectsRegularly systems test delivered products to assure functionality and follow established protocols to raise needed awareness and address issues effectively and efficiently
Qualifications
Required QualificationsHigh School diploma/ GED and five (5) years of related professional experience. Coursework in a related field may be a substitute for some of the years of experience.Project management experienceDemonstrated experience in working within learning management systems, such as Canvas.Familiar with Google office suite, shared folders, and documents.Evidence of ability to provide high-level customer service to people from a variety of communities, backgrounds, and identities
Preferred QualificationsA technical background and experience with markup or programming languages; user-centered design including accessibility; experience with the software development life cycle (SLDC); software user experience (project management, statistical analysis, eLearning authoring, data analysis and visualization, technical writing applications, graphic design, multimedia development, etc.)Experience defining project scope and objectives through research and fact finding.Experience at the University of Minnesota in any of the following systems/units: student services, Curriculum management, Canvas, communications, or business analysis.Experience managing projects from proposal through completion.Experience in a K-12 school setting, and/or human development setting.Understanding and ability to articulate project management phases, tools and techniques.Understanding of Agile Development methodologies and processes
About the Department
About Education Technology Innovation:Educational Technology Innovations (ETI) leads the technical development of projects that span collegiate disciplines. Our people have a wide range of experiences that include entrepreneurial efforts in building and selling businesses, leading donor funding relations, and managing complex higher education organizations. ETI functions as a knowledgeable and nimble organization and attracts people that thrive in a fast-paced, cutting-edge environment.
About the Minnesota Child Welfare Training Academy:The Minnesota Child Welfare Training Academy (MNCWTA) is a collaboration between the Child Safety and Permanency Division at the Department of Human Services (DHS) and the Center for Advanced Studies in Child Welfare (CASCW) at the University of Minnesota Twin Cities. Our mission is to train, develop, and support the skills, expertise, and well-being of Minnesota's child welfare workforce while nurturing a commitment to equitable child welfare practice.
About the College:The College of Education and Human Development (CEHD), the University's third largest college, contributes to a just and sustainable future through engagement with the local and global communities to enhance human learning and development at all stages of life. We know diversity is necessary to do our best work and foster our humanity. That's why the CEHD community is collectively dedicated to cultivating an inclusive and equitable environment, embracing and celebrating all identities of our students, staff, and faculty. These values are also a moral imperative requiring continuous proactive measures and a firm stance against prejudice, discrimination, and systemic injustice.
Pay and Benefits
Pay Range:
The salary for this position is $52,000 - $65,000. Final salary offers are dependent on the candidate's experience, skills and internal equity within the department.
Time Appointment : 100% Appointment
Position Type :Non-Faculty Labor Represented Staff
Please visit the Office of Human Resources website for more information regarding benefit eligibility.
The University offers a comprehensive benefits package that includes:
Competitive wages, paid holidays, and generous time offContinuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit ProgramLow-cost medical, dental, and pharmacy plansHealthcare and dependent care flexible spending accountsUniversity HSA contributionsDisability and employer-paid life insuranceEmployee wellbeing programExcellent retirement plans with employer contributionPublic Service Loan Forgiveness (PSLF) opportunityFinancial counseling servicesEmployee Assistance Program with eight sessions of counseling at no costEmployee Transit Pass with free or reduced rates in the Twin Cities metro area
How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.
Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
About the U of M
The University of Minnesota, Twin Cities (UMTC)The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).