Expeditors
Aviation Vertical Manager - MIA
Expeditors, Doral, Florida, United States,
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us
Scope of Position
Responsible for the growth and performance of the Aviation Vertical for MIA customers, while overseeing the AOG Department and supporting the team in supervision, accounting, and other responsibilities.
Major Duties and Responsibilities
Manage the Supervisors and agents or/and shifts assigned to ensure the below functions happen timely and accurately, including assisting in topics related to accounting, personnel, and others. Act as the second level of escalation:
Ensure smooth and timely freight process flow within required time expectations – focus on time-critical cargo shipments.
Ensure accurate and timely data entry into our operational system - process AWBs and BLs.
Track and Trace Export and Import files and reporting.
Use operational workflows daily.
Ensure arrival notices are communicated promptly to customers and overseas offices.
Ensure accurate and timely client, and Service Provider billing.
Interact with our customers in arranging their international shipments, and meeting customer service standards.
Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies, and others involved)
Meet compliance at all times with internal and external regulations following government regulations - complete EEIs.
Understand department process flow, looking for best practices to improve operational efficiency and productivity.
Ensure all customer's standard operating procedures are in place and updated.
Meet KPI standards following the Company's procedure.
Overseas communications, timely responses to emails and phone requests (internal and external)
Perform basic warehouse functions, including, but not limited to, manual or machine-operated cargo handling, labeling, and loading/off-loading.
Reporting Structure
Air Export Manager / Branch Manager
5-year-plus related experience and training specifically focusing on AOG and the airspace industry.
Experience leading a team of 10+ personnel. Cargo projects or other types of extended responsibilities are preferred.
Understanding of air documentation process and air shipment flow.
Experience in international and domestic (air and ground) routing and dispatching.
Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.
Pro-active, strong organizational skills, and detail-oriented with a sense of urgency.
Good computer skills (Excel, Word, PowerPoint) and general capacity to operate computer equipment.
Professional efficiency in English, knowledge of Spanish and Portuguese, and other languages is a plus.
Availability for rotating schedule after-hours, overnight, and weekend shifts.
Ability to lift boxes up to 50 LBS and capacity to operate a forklift and other warehouse equipment.
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us
Scope of Position
Responsible for the growth and performance of the Aviation Vertical for MIA customers, while overseeing the AOG Department and supporting the team in supervision, accounting, and other responsibilities.
Major Duties and Responsibilities
Manage the Supervisors and agents or/and shifts assigned to ensure the below functions happen timely and accurately, including assisting in topics related to accounting, personnel, and others. Act as the second level of escalation:
Ensure smooth and timely freight process flow within required time expectations – focus on time-critical cargo shipments.
Ensure accurate and timely data entry into our operational system - process AWBs and BLs.
Track and Trace Export and Import files and reporting.
Use operational workflows daily.
Ensure arrival notices are communicated promptly to customers and overseas offices.
Ensure accurate and timely client, and Service Provider billing.
Interact with our customers in arranging their international shipments, and meeting customer service standards.
Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies, and others involved)
Meet compliance at all times with internal and external regulations following government regulations - complete EEIs.
Understand department process flow, looking for best practices to improve operational efficiency and productivity.
Ensure all customer's standard operating procedures are in place and updated.
Meet KPI standards following the Company's procedure.
Overseas communications, timely responses to emails and phone requests (internal and external)
Perform basic warehouse functions, including, but not limited to, manual or machine-operated cargo handling, labeling, and loading/off-loading.
Reporting Structure
Air Export Manager / Branch Manager
5-year-plus related experience and training specifically focusing on AOG and the airspace industry.
Experience leading a team of 10+ personnel. Cargo projects or other types of extended responsibilities are preferred.
Understanding of air documentation process and air shipment flow.
Experience in international and domestic (air and ground) routing and dispatching.
Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.
Pro-active, strong organizational skills, and detail-oriented with a sense of urgency.
Good computer skills (Excel, Word, PowerPoint) and general capacity to operate computer equipment.
Professional efficiency in English, knowledge of Spanish and Portuguese, and other languages is a plus.
Availability for rotating schedule after-hours, overnight, and weekend shifts.
Ability to lift boxes up to 50 LBS and capacity to operate a forklift and other warehouse equipment.
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.