Learning Pool
Director of Revenue Operations (North America or UK based)
Learning Pool, Chicago, Illinois, United States, 60290
Wherever you find ambitious companies investing in their people, you'll find Learning Pool
Learning Pool creates learning experiences that deliver extraordinary employee performance outcomes for companies and their people. Global organizations choose Learning Pool for its comprehensive, data-driven digital learning solutions. Learning Pool's passion for impact, innovation, and people is why they stay. As a leader in e-learning innovation, we empower over 1,200 organizations globally and millions of learners through our engaging courses, advanced platforms, insightful analytics, and tailored content solutions.
Our dedication to excellence is demonstrated by accolades such as Platinum Investors in People and triple Gold at the 2024 Learning Technologies Awards. We are also recognized as a Great Place to Work in the UK and North America 2024, and proudly hold B Corp certification, reflecting our commitment to social and environmental responsibility. Be it for onboarding, upskilling, compliance, or the whole business, Learning Pool develops an effective and agile workforce through learning. Wherever you find ambitious companies investing in their people, you'll find Learning Pool.
So if you've got what we're looking for and the desire to join a team that values creativity and empowerment, then get in touch.
About the role
We are seeking a dynamic Global Director/VP of Revenue Operations, Enablement, and Strategy to lead our efforts in optimizing revenue processes and driving sales and marketing excellence across our global markets. This strategic role is crucial in supporting the company's growth and profitability by enhancing operational efficiencies, sales enablement, and overall revenue strategy.
Location: Flexible within the US or UK. Candidates must have eligibility to work without the requirement of visa sponsorship by Learning Pool.
For more information about our benefits and why you should join learning pool, read more here:https://learningpool.com/why-work-for-learning-pool/
What you will be doing
Roles and responsibilities include:
Develop and implement scalable processes and systems across the revenue cycle and customer journey to maximize efficiency and effectiveness.Lead, mentor, and develop a high-performing team of of revenue operations and enablement professionals.Manage pipeline metrics and analytics to provide actionable insights, ensuring optimal revenue performance and forecasting accuracy.Oversee the administration of our CRM and other sales tools, ensuring they are optimized to meet the needs of the revenue organization.Lead the creation and delivery of a comprehensive sales enablement program that equips our sales teams with the knowledge, skills, and resources they need to succeed.Develop training modules and collateral based on sales needs and market trends, facilitating ongoing education and development.Work closely with product and growth marketing teams to align on messaging, positioning, and go-to-market strategies.Collaborate with senior leadership to define and evolve the company's revenue strategy.Conduct in-depth market analysis to identify new opportunities for growth and improvement.Drive strategic initiatives that enhance sales productivity and organizational alignment.Who we are looking for:
The successful candidate will demonstrate:
A proven track record: You will have extensive experience at a senior level in revenue operations, sales operations, or a similar role within a SaaS or technology company, leading the strategic direction of the function.Leadership capability: You will have experience of leading revenue operations and enablement teams to success, providing direction, goals and mentoring to achieve strategic business objectives. This will include leading managers.Technical expertise: You will be expertly proficient in CRM platforms (e.g., Salesforce), automation tools (e.g.,HubSpot), data visualisation tools (e.g., Tableau, Power BI) and performance metrics.Analytical capability: You will be extremely comfortable with technology and data, providing actionable insights based on complex data from a variety of sources to drive the success of the business .Communications: You will have exceptional communication skills - verbal, in writing, presentations and in person - with the ability to articulate clearly and confidentlyProblem solving: You will have the ability to logically and creatively solve problems at pace, focusing on the integration goals and timelines.Delivering with others: You will have experience of dealing with a diverse group of stakeholders, working cross functionally to deliver on strategic goals and priorities.Organisational skills: You will have excellent time management skills with the ability to organise, prioritise, plan and execute on multiple tasks, taking accountability for delivering on promises.Adaptability: You will have experience of working in a dynamic environment where you have been comfortable with change. You have a positive and agile mindset, asking "What can we do to make this happen?" rather than "I don't know how this would work?"
Working at Learning Pool
With over 450 people across seven offices globally, the Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.
Learning Pool is a Platinum Investor in People, listed annually in the Great Places to Work for and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. In addition, the Group is the only Strategic Leader offering Lower Total Cost of Ownership solutions in the 2022 Fosway Digital Learning 9-Grid.
Working Environment:
This job operates in a professional home office environment. It is expected the employee has a separate dedicated working space within their home. This role routinely uses standard office equipment and productivity tools such as computers, phones, email, instant messaging, Google collaborative tools, and project management platforms.
Mental Requirements:
Judgment, reasoning and decision-making, interpersonal interactions, memorization, strong organizational skills, math skills, simple and complex reading and writing, critical problem solving, significant attention to detail, critical thinking, and development of action plans.
Physical Demands:
While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Long hours working at the computer, using a mouse, and a keyboard.
Learning Pool is an equal opportunity employer.
Closing date for receipt of applications is 29th November at 5pm UK time. If you have any queries about your application, please email jobs@learningpool.com
Learning Pool creates learning experiences that deliver extraordinary employee performance outcomes for companies and their people. Global organizations choose Learning Pool for its comprehensive, data-driven digital learning solutions. Learning Pool's passion for impact, innovation, and people is why they stay. As a leader in e-learning innovation, we empower over 1,200 organizations globally and millions of learners through our engaging courses, advanced platforms, insightful analytics, and tailored content solutions.
Our dedication to excellence is demonstrated by accolades such as Platinum Investors in People and triple Gold at the 2024 Learning Technologies Awards. We are also recognized as a Great Place to Work in the UK and North America 2024, and proudly hold B Corp certification, reflecting our commitment to social and environmental responsibility. Be it for onboarding, upskilling, compliance, or the whole business, Learning Pool develops an effective and agile workforce through learning. Wherever you find ambitious companies investing in their people, you'll find Learning Pool.
So if you've got what we're looking for and the desire to join a team that values creativity and empowerment, then get in touch.
About the role
We are seeking a dynamic Global Director/VP of Revenue Operations, Enablement, and Strategy to lead our efforts in optimizing revenue processes and driving sales and marketing excellence across our global markets. This strategic role is crucial in supporting the company's growth and profitability by enhancing operational efficiencies, sales enablement, and overall revenue strategy.
Location: Flexible within the US or UK. Candidates must have eligibility to work without the requirement of visa sponsorship by Learning Pool.
For more information about our benefits and why you should join learning pool, read more here:https://learningpool.com/why-work-for-learning-pool/
What you will be doing
Roles and responsibilities include:
Develop and implement scalable processes and systems across the revenue cycle and customer journey to maximize efficiency and effectiveness.Lead, mentor, and develop a high-performing team of of revenue operations and enablement professionals.Manage pipeline metrics and analytics to provide actionable insights, ensuring optimal revenue performance and forecasting accuracy.Oversee the administration of our CRM and other sales tools, ensuring they are optimized to meet the needs of the revenue organization.Lead the creation and delivery of a comprehensive sales enablement program that equips our sales teams with the knowledge, skills, and resources they need to succeed.Develop training modules and collateral based on sales needs and market trends, facilitating ongoing education and development.Work closely with product and growth marketing teams to align on messaging, positioning, and go-to-market strategies.Collaborate with senior leadership to define and evolve the company's revenue strategy.Conduct in-depth market analysis to identify new opportunities for growth and improvement.Drive strategic initiatives that enhance sales productivity and organizational alignment.Who we are looking for:
The successful candidate will demonstrate:
A proven track record: You will have extensive experience at a senior level in revenue operations, sales operations, or a similar role within a SaaS or technology company, leading the strategic direction of the function.Leadership capability: You will have experience of leading revenue operations and enablement teams to success, providing direction, goals and mentoring to achieve strategic business objectives. This will include leading managers.Technical expertise: You will be expertly proficient in CRM platforms (e.g., Salesforce), automation tools (e.g.,HubSpot), data visualisation tools (e.g., Tableau, Power BI) and performance metrics.Analytical capability: You will be extremely comfortable with technology and data, providing actionable insights based on complex data from a variety of sources to drive the success of the business .Communications: You will have exceptional communication skills - verbal, in writing, presentations and in person - with the ability to articulate clearly and confidentlyProblem solving: You will have the ability to logically and creatively solve problems at pace, focusing on the integration goals and timelines.Delivering with others: You will have experience of dealing with a diverse group of stakeholders, working cross functionally to deliver on strategic goals and priorities.Organisational skills: You will have excellent time management skills with the ability to organise, prioritise, plan and execute on multiple tasks, taking accountability for delivering on promises.Adaptability: You will have experience of working in a dynamic environment where you have been comfortable with change. You have a positive and agile mindset, asking "What can we do to make this happen?" rather than "I don't know how this would work?"
Working at Learning Pool
With over 450 people across seven offices globally, the Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.
Learning Pool is a Platinum Investor in People, listed annually in the Great Places to Work for and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. In addition, the Group is the only Strategic Leader offering Lower Total Cost of Ownership solutions in the 2022 Fosway Digital Learning 9-Grid.
Working Environment:
This job operates in a professional home office environment. It is expected the employee has a separate dedicated working space within their home. This role routinely uses standard office equipment and productivity tools such as computers, phones, email, instant messaging, Google collaborative tools, and project management platforms.
Mental Requirements:
Judgment, reasoning and decision-making, interpersonal interactions, memorization, strong organizational skills, math skills, simple and complex reading and writing, critical problem solving, significant attention to detail, critical thinking, and development of action plans.
Physical Demands:
While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Long hours working at the computer, using a mouse, and a keyboard.
Learning Pool is an equal opportunity employer.
Closing date for receipt of applications is 29th November at 5pm UK time. If you have any queries about your application, please email jobs@learningpool.com