Business Systems Analyst

Key responsibilities• Evaluate current operational procedures, identify inefficiencies, and propose strategies to achieve operational excellence• Builds relationships and collaborates with business units, development teams, and other stakeholders to gather, analyze and prioritize requests• Ensures that complex requirements are executable, testable, complete and not ambiguous• Documents and elicits requirements through user stories, use cases, process flow diagrams, etc.• Technical skills including Word, Excel, PowerPoint, Viso and Jira (or similar tool)• Experience on a variety of simple to complex projects• Bachelor's Degree in Computer Science, Management Information Systems, Business Administration or equivalent work experience• Proven ability to elicit and document requirements in a clear and concise manner• Must be able to communicate to all levels in an organization, strong problem-solving skills, adaptable, flexible, proactive and willing to take ownership• Flexible in adjusting to demands and challenges, with ability to work at a fast pace, in a high-volume environment and meet tight deadlines• Experience and commitment to identify and drive improvements to existing processes• Experience with Agile methodology

Experience• At least 5 years in a business analyst role• Ability to analyze data within systems and understand workflow• Familiar with data analysis tools and software• Strong documentation skills• Experience working with cross-functional teams including IT• Functional understanding of technology• Exceptional communication skills, both written and verbal• The ability to collaborate effectively with multiple teams and stakeholders at all levels of the organization• Claims processing knowledge and large program experience a Bonus