Junior Business Analyst - D365 F&O

About Us You may not know our name, but you know our products. What we make is part the places where we live, work and play all day, everyday. Zekelman is a family of companies 100% domestic manufacturers with a legacy dating back to 1877. Were proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development. We believe in what we build and what we build, builds the world around us. Hospitals, hotels, schools, bridges, airports and more. Come build a career you believe in. Job Description JOB SUMMARY Provides first-level support for Microsoft Dynamics 365 F&O by resolving operational and logistics issues, handling tier 1 tickets, assigning higher-tier tickets, and supporting regression testing. JOB RESPONSIBILITIES Solves users challenges within operations and logistics modules and works on the day-to-day tier 1 tickets relating to Microsoft Dynamics 365 F&O. Acts as first level of support to collect information, analyze requirements, and solve problems, providing technical and functional support for operations and finance related issues in Microsoft Dynamics 365 F&O. Assigns tier 2 and tier 3 tickets to team members depending on the level of support required. Supports the D365 regression testing and trains users on new functionalities and enhancements. Leads and promotes healthy and safe work practices as required by regulatory agencies and Company policy. Performs other duties as they might be assigned. Regular, full-time attendance during scheduled hours. This role can be hybrid or remote, depending on the candidate. EDUCATION / EXPERIENCE Bachelors degree in computer science, supply chain, finance, or business 2 year experience supporting finance and operations modules in ERP systems with Microsoft Dynamics AX/365 F&O or a combination of different ERP systems along with D365. Background in finance is a plus KNOWLEDGE / SKILLS / COMPETENCIES Strong knowledge of Microsoft Dynamics AX/D36 Strong analytical and problem-solving skills Strong verbal and written communication skills Ability to create/update workflows Semi-local to Killeen, TX, Kitchener, Ontario, CAN, Chandler, Arizona or willingness to travel a couple of weeks a month to cities where our offices are located Job Footer (US) Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and much more. M/F/D/V We are Zekelman Industries. We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers. We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.