Product Specialist

Description of the role: The Product Specialist at Bud Cross Ford is responsible for getting customers into the dealership and creating a positive customer experience. This role focuses on providing excellent customer service and product knowledge to potential buyers. Responsibilities: Interact with customers and assist them in finding the right vehicle Provide detailed product information and demonstration to potential buyers Answer customer inquiries and address their concerns Coordinate schedules and appointments with customers Work closely with the sales team to ensure smooth customer flow Follow up with leads and maintain customer database Stay up-to-date with product knowledge and industry trends Requirements: Prior experience in customer service or sales is preferred Excellent verbal and written communication skills Strong interpersonal skills with the ability to build rapport with customers Knowledge of automotive industry and vehicle features Proficient in using CRM software and other sales tools Ability to work in a fast-paced and dynamic environment Highly motivated and target-oriented Benefits: Competitive compensation ranging from $40000 - $80000 per year About the Company: Bud Cross Ford is a reputable dealership located in Caldwell, Texas. We pride ourselves in providing exceptional customer service and a wide selection of quality vehicles. Our team values professionalism, teamwork, and a customer-centric approach.