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Syntricate Technologies

IVR Developer

Syntricate Technologies, Schiller Park, Illinois, United States, 60176


Job Title: IVR Developer Location : Chicago, IL Duration: Contract Skills Required: Minimum 6 Years of experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development. Experience in Genesys composer and IVR call flow development is must. Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice Object Knowledge of SIP infrastructure, Genesys framework, Genesys Voice Portal (GVP) Genesys, Cisco and Azure Certifications Preferred. Familiarity with Contact Center technologies, integration experience with Avaya Interaction Center and PBX like Avaya/Cisco Good troubleshooting skills (Log reading, tracing calls and analyzing issues) Proficient in Oracle Excellent analytical skills. Must have the ability to understand problems, identify root cause and derive potential solutions. Ability to apply technical/end-user knowledge to a range of situations. Regards, Ashutosh Pasbola Assistant Manager | Syntricate Technologies Inc. Direct: (781)-552-4332| Fax: 781-649-0786 Email: ashutoshsyntricatetechnologies.com | Web: www.syntricatetechnologies.com We're hiring connect with us on LinkedIn and visit our Jobs Portal Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. Please notify the sender immediately by email if you have received this email by mistake and delete this e-mail from your system. You have received this email as we have your email address shared by you or from one of our data sources or from our member(s) or subscriber(s) list. If you do not want to receive any further emails or updates, please reply and request to unsubscribe.