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Sandvik Group

Sales and product service Published: 2024-11-18 Application Specialist - Western

Sandvik Group, Mebane, North Carolina, United States, 27302


Application Specialist - Western PA Region

Sandvik Coromant in the Western PA region is looking for anApplication SpecialistLocation: Ideal location of the applicant would be in & around Pittsburgh or Erie area.If you are customer-focused and have a passion for excellence, with a background in the tooling & machining industry,

Sandvik Coromant

wants to speak with you about this exciting Application Specialist opportunity!Overnight Estimated Travel

is expected to be around 10% depending on Business needs & situation.SANDVIK COROMANT

is the world’s leading supplier of tools, tooling solutions, and know-how to the manufacturing industry. Our customers, which include major manufacturers within aerospace, automotive, medical, energy, and general engineering, rely on us to provide the highest level of knowledge, service, and support to help them achieve their goals for productivity and profitability.Key performance areasIn this dynamic role, you will work as a technical expert supporting Customers to provide solutions and develop opportunities to meet our company’s sales growth goals.Main duties and responsibilities:Fulfilling and delivering expertise in relevant technical products and application solutions to Customers and collaboratively supporting Account Managers to maximize and extend business opportunities.Responsible for ensuring Sandvik Coromant products are correctly implemented and deployed, minimizing competitor conversions, and helping customers recognize the value of utilizing Sandvik Coromant tools and technology.Support Account Managers in technical presentations and customer interactions to ensure suitable business opportunities and solutions are identified and secured for Sandvik Coromant.Execute delivery of technical solutions and sales support to end-customers and distributors, in close cooperation with Account Managers to grow share of wallet within our customer base.Coordinate and organize interaction between technical and commercial departments as well as relevant distributor services for projects.Support Account Manager in new product and service introduction to customers.Recommend products and services that fit well with customer’s business needs.Respond to complex technical questions regarding products, systems, or services.Develop and deliver training to educate internal employees, external partners, and customers on product features.Troubleshoot, investigate, and resolve technical problems that arise.Develop test applications used for testing modules, including customer-specific components.Must have strong metal cutting skills.Your way of workingBuild effective working relationships with end customers and distributors to secure projects and opportunities to grow sales.Support Sales activities including analysis of customer’s technical needs; suggest and implement solutions.Act as an ambassador for driving new ways of working and future technology within field of expertise to ensure customers’ needs are fulfilled and profitable business is gained.Accountable to ensure successful opportunities, that are identified by Account Managers or others, are qualified and the appropriate products are applied in a first-class manner to maximize Sandvik Coromant’s market share and profitable business.Document applied products and services performance and savings, whether successful or unsuccessful, to ensure Sandvik Coromant can develop and deliver the most competitive products on the market.Lead the customer projects from start to finish together with Account Manager.Ensure post-sales activities include resolving implementation problems and conducting training.Communicate with hardware, software, and systems design engineers to ensure products and services are modified, configured, and installed per customer needs.Coordinate between all internal stakeholders, partners, and customers around projects and opportunities.Monitor competitors’ landscape and alternative solutions to ensure Sandvik Coromant’s business.Business Development - SupportDevelop business plans in collaboration with Account Managers as appropriate, to ensure market share increases/key product focus within the sales department are achieved in line with financial targets and KPI’s.Your profileDegree or equivalent qualification in mechanical/manufacturing engineering or a related field.Solid and proven technical experience and knowledge with cutting tools.Proven track record in delivering good business results.Strong knowledge of commercial and technical terms and conditions.Relevant experience from CAD/CAM and application knowledge is an advantage.Project management knowledge and experience managing external and internal customer relationships is an advantage.Applicant must be a US citizen or have an eligible work permit.Must possess a current driver’s license valid for his/her state of primary residence.Broad technical knowledge in metal cutting tools and strong competence in the area of expertise.Structured and organized business-oriented approach.Ability to manage customer requests and business issues effectively, capable of leveraging all resources.Ability to listen to customers and sales project teams to understand underlying needs and ensure suitable technical solutions are delivered to secure profitable business for Sandvik Coromant.Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k)-retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.Sandvik Coromant is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at

hrsupport.us@sandvik.com

Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

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