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Randstad

Technical writer

Randstad, Minneapolis, Minnesota, United States, 55400


job summary:We are seeking a Technical Writer to join a specialized knowledge management project. The project involves documenting critical application knowledge from subject matter experts eligible for retirement. The primary objective is to capture and structure technical information in a clear and accessible manner for the creation of a Searchable Logic Library.

location: Minneapolis, Minnesotajob type: Contractsalary: $35.60 - 40.60 per hourwork hours: 8am to 4pmeducation: Bachelors

responsibilities:

Technical Writer

Hogan (mainframe)

Metadata

Knowledge management

Financial or ITJob Duties

Work closely with Business Analysts and Data Analysts in small teams to extract technical and functional information from subject matter experts (SMEs) within the organization.

Develop and maintain detailed documentation of applications, systems, processes, and functional layers for a variety of mainframe and non-mainframe applications, with a focus on Hogan systems.

Organize and structure content in a repository to ensure easy access and searchability for future use.

Collaborate with SMEs to ensure the accuracy and completeness of all technical documentation, adhering to defined methodologies (Define, Collect, Organize, Validate/Iterate).

Create technical documentation that clearly explains processes, without needing to capture end-to-end data flows or attribute-level details.

Ensure all documentation meets the client's technical and formatting standards.

Review and update documentation throughout the project to reflect changes or corrections as required.Required

Proven experience (3+ years) as a Technical Writer, preferably in IT or financial services sectors.

Technical understanding of mainframe applications, specifically Hogan systems, is a significant advantage.

Ability to explain complex technical processes and systems in clear, user-friendly language.

Organizational and writing skills, with a proven track record of producing accurate and accessible technical documentation.

Experience with metadata creation and management.

Familiarity with technical documentation tools and content management systems.

Ability to work collaboratively in a cross-functional team environment.

Experience in large-scale knowledge management initiatives is a plus.Desired

Experience working in large enterprises, preferably in financial services or banking.

Prior exposure to application-level documentation, focusing on product, functional, non-functional, infrastructure, and platform support layers.qualifications:

Experience level: ExperiencedMinimum 3 years of experienceEducation: Bachelors

skills:

Technical

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.