Genesis Resources
Senior Technical Claims Specialist
Genesis Resources, Houston, Texas, United States, 77246
Senior Technical Claim Specialist
Responsibilities:
The Senior Technical Claim Specialist will be tasked with overseeing the entire process of handling, negotiating, and resolving third-party commercial general liability and automobile bodily injury and property damages claims. This position requires a thorough understanding of coverage verification, policy interpretation, contract interpretation, liability investigation, and evaluation, ensuring compliance with company policies and state regulations.
Key responsibilities include:
Conducting and managing the investigative process with consistent communication with customers and external parties.Documenting files comprehensively, recording all key activities, contacts, statements, and claim requirements for resolution.Demonstrating proficiency in understanding medical terms, treatments, and injury descriptions.Collaborating with external defense counsel to manage the litigation process effectively.Recognizing and evaluating potential exposures under the policy to establish timely and adequate reserves.Managing the claim authorization process and negotiating claims with significant complexity.May be required to give depositions or testify in claims negotiations or trials.Qualifications:
12+ years of multi-line experience, including high-severity bodily injury claims.Current Texas claims adjuster license; additional licenses are a plus.Litigation experience is a requirement.Bachelor's Degree or equivalent work experience.Multi-jurisdictional experience preferred.Familiarity with Contractual Risk Transfer concepts and anti-indemnity laws.Strong negotiation and settlement skills.Ability to follow detailed procedures, ensuring accuracy in documentation and data.Excellent written and verbal communication skills, with an emphasis on active listening.Upholding a high standard of customer service.Ability to use a win-win approach to resolve controversies.Recognizing and addressing differences in opinions and misunderstandings, encouraging open discussion for resolution.Taking individual responsibility for all actions and holding oneself and others accountable to the organization and stakeholders.Strong computer proficiency.
Responsibilities:
The Senior Technical Claim Specialist will be tasked with overseeing the entire process of handling, negotiating, and resolving third-party commercial general liability and automobile bodily injury and property damages claims. This position requires a thorough understanding of coverage verification, policy interpretation, contract interpretation, liability investigation, and evaluation, ensuring compliance with company policies and state regulations.
Key responsibilities include:
Conducting and managing the investigative process with consistent communication with customers and external parties.Documenting files comprehensively, recording all key activities, contacts, statements, and claim requirements for resolution.Demonstrating proficiency in understanding medical terms, treatments, and injury descriptions.Collaborating with external defense counsel to manage the litigation process effectively.Recognizing and evaluating potential exposures under the policy to establish timely and adequate reserves.Managing the claim authorization process and negotiating claims with significant complexity.May be required to give depositions or testify in claims negotiations or trials.Qualifications:
12+ years of multi-line experience, including high-severity bodily injury claims.Current Texas claims adjuster license; additional licenses are a plus.Litigation experience is a requirement.Bachelor's Degree or equivalent work experience.Multi-jurisdictional experience preferred.Familiarity with Contractual Risk Transfer concepts and anti-indemnity laws.Strong negotiation and settlement skills.Ability to follow detailed procedures, ensuring accuracy in documentation and data.Excellent written and verbal communication skills, with an emphasis on active listening.Upholding a high standard of customer service.Ability to use a win-win approach to resolve controversies.Recognizing and addressing differences in opinions and misunderstandings, encouraging open discussion for resolution.Taking individual responsibility for all actions and holding oneself and others accountable to the organization and stakeholders.Strong computer proficiency.