Wilkes-Barre Hospital Company
Representative - Admissions - 0.8 FTE
Wilkes-Barre Hospital Company, Wilkes-Barre, Pennsylvania, United States,
In order to give the best patient care, we must be at our best. That's why we're committed to providing a range of competitive benefits for your health, family, and future:Competitive compensationAffordable, comprehensive medical plans with two tiers of servicesTuition reimbursement of up to $5K per yearPaid vacation and personal timeFlexible spending accountsLife and Disability Insurance401K plan with Employer match
The Admissions Representative is responsible for all registration functions related to patients presenting for admissions, emergency care, short stay, and outpatient services including obtaining/verifying patient demographic information and insurance, obtaining required signatures, and the collecting of applicable co-pays, deductibles, and deposits. The representative may also be responsible for the coordination of bed assignments for patients, including transfers, direct admits, ER admits, etc.
Data entry and/or secretary/receptionist experience helpful. Up to 6 months of on-the-job training plus periodic updating is provided. Previous experience in customer service or healthcare environments is beneficial. Communication skills, clerical accuracy, Public Relations aptitudes, scheduling, and sound judgment. Ability to do several tasks simultaneously, handle multiple priorities with interruption, and complete accurately and timely. Good telephone manners. Medical terminology and knowledge of insurance are helpful.
The Admissions Representative is responsible for all registration functions related to patients presenting for admissions, emergency care, short stay, and outpatient services including obtaining/verifying patient demographic information and insurance, obtaining required signatures, and the collecting of applicable co-pays, deductibles, and deposits. The representative may also be responsible for the coordination of bed assignments for patients, including transfers, direct admits, ER admits, etc.
Data entry and/or secretary/receptionist experience helpful. Up to 6 months of on-the-job training plus periodic updating is provided. Previous experience in customer service or healthcare environments is beneficial. Communication skills, clerical accuracy, Public Relations aptitudes, scheduling, and sound judgment. Ability to do several tasks simultaneously, handle multiple priorities with interruption, and complete accurately and timely. Good telephone manners. Medical terminology and knowledge of insurance are helpful.