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Esri

Technical Consultant

Esri, Charlotte, North Carolina, United States, 28245


Overview

In the role of a Technical Consultant, you will consult with customers on a broad range of geospatial and IT topics, often working autonomously to apply Esri technology best practices throughout the engagement life cycle. You will consult with customers to understand business needs and guide them on how to best apply Esri products/technology. You will configure and use Esri applications to meet specific business outcomes and be considered a subject matter expert on front-end, web-based technologies and a generalist on Esri’s product landscape, including desktop and mobile applications.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Responsibilities

Work closely with customers and partners to identify, design, and validate key GIS workflows for the ArcGIS platform

Apply platform configuration best practices and provide on-site and/or remote support to customers

Understand how Esri technology integrates/interfaces with customers’ solutions vision

Familiarity with our customers’ overall mission and operations including knowledge of common goals and initiatives, procurement cycles and business processes

Advise customers regarding innovative solutions using Esri technology and content that will enable them to make better decisions

Recommend relevant strategies, architectures, and solutions

Work with customers to prepare implementation and migration strategies

Present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations

Use consulting skills to lead teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment

Requirements

5+ years of professional experience in a similar position, supporting similar responsibilities

Professional experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (ArcGIS Pro, ArcGIS Enterprise, and ArcGIS Online)

Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, and more

Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers

Familiarity with system administration experience on Windows and/or Linux

Familiarity with network concepts and topics (such as domains, directories, DNS, HTTPS, firewalls, proxies)

Experience with current technology implementation patterns including service-oriented and cloud

Ability to travel up to 25%

Bachelor’s in Computer Science, Mathematics, Geographic Information Systems (GIS), or STEM related field

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