H&R Block
Program Manager
H&R Block, Denver, Colorado, United States,
Job Description:We are building a motivated and entrepreneurial team who is passionate about creating great products and providing a stellar experience to customers. H&R Block Financial Products team works on building and improving a range of financial products designed to meet our customers’ diverse financial health needs. These products include:Spruce: A mobile banking applicationEmerald Card: A pre-paid cardEmerald Advance A seasonal loan productRefund Advance: A free tax advanceRefund Transfer: A pay-by-refund option for tax preparation feesFuture additional products to come!We’re seeking a driven, action-oriented self-starter who can help us drive forward projects that let us serve our customers better. The Financial Products Program Manager will play a key role in supporting the team in building and developing our ways of working, implementing cross-team projects, and managing our resources. This role will report to the Director, Product Management and provide exposure to a range of business and functional leaders.
Day to day, you'll..Work with the stakeholders across departments, disciplines and seniority levels to execute projects which improve our ways of working or provide new services to our clientsManage our regular business cadences including quarterly planning sessions, agile sprint support, and other recurring touch pointsCoordinate with stakeholders to keep projects aligned to schedule and goalsEstablish performance indicators to identify successes, roadblocks and progressBe responsible for managing and acting quickly upon information regarding resource allocation, timelines, dependencies, and milestonesWork on multiple projects at once, sometimes as an individual contributor and sometimes leading cross-functional teamsAnalyze and monitor ways of working across the team and proactively provide actionable recommendations on improvementsManage and document critical decisions and dependencies across work streams, assist team with framing decisions, escalate to executive team as neededAbout H&R Block...
H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.It would be even better if you also had...
Experience working with agile product development teamsAbility to adapt rapidly in a fast-moving environment with shifting prioritiesDemonstrated track record of establishing priorities and meeting deadlinesExperience influencing without authority and leading large teams in a matrix management environmentA bias to action and ability to solve complex problemsExperience leading large programs that involve significant business changeExperience as a Scrum Master or Scrum of Scrums MasterExperience in Fintech or Financial ServicesWhat you'll bring to the team...
Relevant Bachelor’s degreeAt least 5 years of overall business experience including experience consulting or managing complex projects or programsExcellent interpersonal skills and a collaborative relationship building style in person and in virtual environmentsExcellent and adaptable technology skills including Excel, PowerPoint, Word, and project management softwareStrong, well-rounded communication skills, including strong presentation and facilitation skills to communicate with and persuade a wide range of audiences#hrbjob #LI-REMOTE
Day to day, you'll..Work with the stakeholders across departments, disciplines and seniority levels to execute projects which improve our ways of working or provide new services to our clientsManage our regular business cadences including quarterly planning sessions, agile sprint support, and other recurring touch pointsCoordinate with stakeholders to keep projects aligned to schedule and goalsEstablish performance indicators to identify successes, roadblocks and progressBe responsible for managing and acting quickly upon information regarding resource allocation, timelines, dependencies, and milestonesWork on multiple projects at once, sometimes as an individual contributor and sometimes leading cross-functional teamsAnalyze and monitor ways of working across the team and proactively provide actionable recommendations on improvementsManage and document critical decisions and dependencies across work streams, assist team with framing decisions, escalate to executive team as neededAbout H&R Block...
H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.It would be even better if you also had...
Experience working with agile product development teamsAbility to adapt rapidly in a fast-moving environment with shifting prioritiesDemonstrated track record of establishing priorities and meeting deadlinesExperience influencing without authority and leading large teams in a matrix management environmentA bias to action and ability to solve complex problemsExperience leading large programs that involve significant business changeExperience as a Scrum Master or Scrum of Scrums MasterExperience in Fintech or Financial ServicesWhat you'll bring to the team...
Relevant Bachelor’s degreeAt least 5 years of overall business experience including experience consulting or managing complex projects or programsExcellent interpersonal skills and a collaborative relationship building style in person and in virtual environmentsExcellent and adaptable technology skills including Excel, PowerPoint, Word, and project management softwareStrong, well-rounded communication skills, including strong presentation and facilitation skills to communicate with and persuade a wide range of audiences#hrbjob #LI-REMOTE