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Clinton Savings Bank

Branch Manager

Clinton Savings Bank, Sterling, Virginia, United States, 22170


Share this job as a link in your status update to LinkedIn.Job Title

Branch ManagerEducation

Bachelor's DegreeLocation

Sterling, MA 01564 USJob Type

Full-timeJob Description

Clinton Savings Bank is seeking a highly qualified, experienced banking professional for the position of Branch Manager of our Sterling Branch. This is an excellent opportunity for an individual who is committed to delivering excellent internal and external service.Our Branch Manager will oversee the sales and service activities and increase market share through sales initiatives and business development while operating an efficient and profitable branch office. Responsible for managing the branch to ensure it also meets organizational, financial, operational, service, and growth plans. In addition, implement a team approach to achieve branch goals and preserve and foster CSB's customer service philosophy and integrity. Participate in general management of the Retail Banking division as a member of the management team.Responsibilities

Leads and directs all aspects of assigned branch sales and service to meet bank standards ensuring compliance with bank policy and applicable regulations in all activities.Develops a high performance sales and service team. Leads and directs all branch sales and service initiatives achieving service, deposit and loan growth goals through activities focused on relationship-building and selling the Bank’s products and services while meeting customer needs.Motivates and coaches branch team, providing adequate training on new products and promotions, to ensure they actively identify and capitalize on cross-sell and referral opportunities.Establishes and cultivates existing customer relationships to encourage and enhance business. Builds relationships and solicits new business through a developed and consistent calling program conducting outside business development calls to source opportunities to cross-sell deposit and loan products.Leads and directs all aspects of branch operations and security. Monitors all branch activities, including training, to ensure compliance with all Bank policies and procedures, as well as, all applicable Federal and State regulations.Assists customers with opening and closing accounts. Answers questions, promotes, sells and cross sells the full range of CSB products and services. Originates and closes consumer loans to provide "full service" to the customer.Negotiates and resolves difficult and complex product and service inquiries and problems.Builds internal and external relationships through exceptional problem-solving, ownership and follow through.Coordinates the development of annual department goals, objectives and operating budgets and ensures that they are met.Performs management functions including performance appraisals, disciplinary actions, employee development and new hire selection; supervises the daily activities of the department.Reinforces the application of superior customer service through own example.Represents the Bank in various community and civic functions to further enhance the Bank's image and develop additional business.Job Requirements

Candidates must have recent experience as a Retail Banking Branch Manager with a proven track record in outside calling business development, sales management, customer service delivery, staff development, and operational control. A Bachelor's degree and two + years related experience or equivalent combination of education and experience.# of Hires Needed: 1Clinton Savings Bank is an EOE AA M/F/Vet/Disability. Member FDIC Member DIF

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