Supervisor I - UTC La Jolla

Senior Muse (Supervisor) Primary Purpose:The successful individual will leverage their proficiency in retail to…Client & Service Expert:Expertise in the development of a clientele.Model and lead the team by developing repeat business and maximizing sales through proactive client outreach.Build and maintain new and existing client relationships and have a strong, productive client book.Maintain clientele and thank you note standards.Demonstrate strong use of selling skills.Leadership Presence:Achievement of personal sales goals.Educate team on sales plans, personal sales goals, store stats and drive team to achieve them.Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.Foster a team environment by creating a fun, competitive, inviting atmosphere.Building Brand Equity:Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customer.Ensure brand and operating standards are met to support brand consistency.Ensure store presentation standards are achieved and maintained.Operational Excellence:Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility.Accurately processes all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs, and damages to maintain the integrity of the inventory.Adherence to Kate Spade loss prevention policies and operational procedures.Minimum Requirements:Strong written and verbal communication skillsDetail orientedProactive ability to multi-task and prioritizeMinimum 2-3 years’ experience in luxury goods or a comparable retail environmentCollege degree preferredPhysical Requirements:Available to work store schedule, as needed, including evenings and weekends.Standing for extended periods of time.Able to safely lift boxes up to 40 pounds.Comfortable climbing ladders.Our Competencies for All Employees:Courage:

Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others.Creativity:

Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.Customer Focus:

Is dedicated to meeting the expectations and requirements of internal and external customers.Dealing with Ambiguity:

Can effectively cope with change; can shift gears comfortably.Drive for Results:

Can be counted on to exceed goals successfully.Interpersonal Savvy:

Relates well to all kinds of people; builds constructive and effective relationships.Learning on the Fly:

Learns quickly when facing new problems; a relentless and versatile learner.Our Competencies for All People Managers:Strategic Agility:

Sees ahead clearly; can anticipate future consequences and trends accurately.Developing Direct Reports and Others:

Provides challenging and stretching tasks and assignments.Building Effective Teams:

Blends people into teams when needed; creates strong morale and spirit in their team.Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.Americans with Disabilities Act (ADA):Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.

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