Redfin
Escrow Assistant - Maryland (Partially Remote)
Redfin, Rockville, Maryland, us, 20849
Title Forward, a wholly-owned subsidiary of Redfin, is a group of well-funded technology and real estate entrepreneurs. Our mission is simple. We want to modernize the multi-billion dollar title and settlement industry to deliver a seamless, transparent, and delightful experience to buyers and sellers and make our real estate and lending partners look like geniuses and rock stars in the process. We are putting together a team of innovative, hungry, and highly motivated professionals to blend technology and customer service with a dash of automation and good old know-how to build a new kind of national title agency.
As an Escrow Assistant, you will interact and correspond with all parties and agents throughout the settlement process.
This position is partially remote and there will be an expectation for the individual to occasionally report to the office located in Rockville, MD or Baltimore, MD as determined by the Market Manager.
The Role:
Interact and correspond with all parties and agents throughout the settlement process.Work closely with agents, buyers, sellers and all necessary third parties to obtain all information needed for settlement.Ensure that the process stays organized and say in touch with involved partiesProvide quotes and explanations about the settlement process and title insurance to potential customersUse your strong customer service background and title and/or real estate knowledge to be able to deliver a great customer experience, and guide clients and agents through every step of the process.Skills and Experience:
Attention to detail and the ability to be organized in a fast-paced environment.Must have a strong customer service background and title and/or real estate knowledge to be able to guide clients and agents through every step of the process while also working closely as a team.Escrow Assistants should love a challenge and enjoy creative problem solving to keep our clients and agents happy.Strong written and verbal communication skills along with a positive, "can-do" attitude.1 to 3 years of professional office experience is preferred, particularly in a customer-facing position. We're also excited to meet recent graduates looking to start a career.Resware, Tableau, Google Drive are software/technologies that we use.What We Offer:
An open, entrepreneurial environment: New ideas are always welcome. We want to foster an environment of continuous improvement where everyone on the team contributes.Competitive compensation packagesGenerous benefits, including paid vacation, medical, dental, and vision insurance, fully paid family leave, and moreAmazingly smart and fun teammates and a management team invested in your growth and success.
The compensation information below is provided in compliance with all applicable disclosure requirements.
Base Pay Range: $20.60 - 30.80. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs. Depending on the position, compensation may also include commissions, bonuses, and equity.
Redfin offers a generous benefits package that includes 15 paid vacation days, 12 paid holidays, paid parental leave, sick leave, and flex days; medical, dental, and vision insurance benefits; flexible spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; and 401(k) employer match.
Redfin is an equal opportunity employer committed to hiring a diverse workforce.
A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We're proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.
Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact recruitingteam@redfin.com
Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the California, San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.
Redfin accepts applications on an ongoing basis.
As an Escrow Assistant, you will interact and correspond with all parties and agents throughout the settlement process.
This position is partially remote and there will be an expectation for the individual to occasionally report to the office located in Rockville, MD or Baltimore, MD as determined by the Market Manager.
The Role:
Interact and correspond with all parties and agents throughout the settlement process.Work closely with agents, buyers, sellers and all necessary third parties to obtain all information needed for settlement.Ensure that the process stays organized and say in touch with involved partiesProvide quotes and explanations about the settlement process and title insurance to potential customersUse your strong customer service background and title and/or real estate knowledge to be able to deliver a great customer experience, and guide clients and agents through every step of the process.Skills and Experience:
Attention to detail and the ability to be organized in a fast-paced environment.Must have a strong customer service background and title and/or real estate knowledge to be able to guide clients and agents through every step of the process while also working closely as a team.Escrow Assistants should love a challenge and enjoy creative problem solving to keep our clients and agents happy.Strong written and verbal communication skills along with a positive, "can-do" attitude.1 to 3 years of professional office experience is preferred, particularly in a customer-facing position. We're also excited to meet recent graduates looking to start a career.Resware, Tableau, Google Drive are software/technologies that we use.What We Offer:
An open, entrepreneurial environment: New ideas are always welcome. We want to foster an environment of continuous improvement where everyone on the team contributes.Competitive compensation packagesGenerous benefits, including paid vacation, medical, dental, and vision insurance, fully paid family leave, and moreAmazingly smart and fun teammates and a management team invested in your growth and success.
The compensation information below is provided in compliance with all applicable disclosure requirements.
Base Pay Range: $20.60 - 30.80. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs. Depending on the position, compensation may also include commissions, bonuses, and equity.
Redfin offers a generous benefits package that includes 15 paid vacation days, 12 paid holidays, paid parental leave, sick leave, and flex days; medical, dental, and vision insurance benefits; flexible spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; and 401(k) employer match.
Redfin is an equal opportunity employer committed to hiring a diverse workforce.
A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We're proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.
Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact recruitingteam@redfin.com
Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the California, San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.
Redfin accepts applications on an ongoing basis.