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Charter Communications

Mgr, ISP

Charter Communications, Middletown, New York, United States, 10940


JOB SCOPEManage all associated Inside Plant activities. Manage staff responsible for the reception, and distribution of off-air transport programming utilizing coaxial cable, and fiber optic transmission technologies. Manage all Critical Infrastructure design and installation. This includes the installation, construction, operation, and repair of all equipment associated with the Headend, Hub, Colocations and Optical Transport Network (OTN) facilities. Provide direction on day-to-day activities. Manage on-call rotation as necessary. Responsible for Employee lifecycle, including performance management of staff. Assist in the capital and expense forecasting processes. Support Enterprise end user turn up and activations.DUTIES AND RESPONSBILITIESDevelop an effective Inside Plant Operations team and assist them with developing their skills and process adherence as to drive a high-performance culture and environment.Ensure structured, consistent, and disciplined execution of work tasks.Ensure all cabling, equipment installation, power and cooling follows corporate TQA standards.Ensure field compliance with corporate standards, as well as Federal Communications Commission (FCC) regulations.Ensure ongoing training for technical personnel.Establish positive employee relations through effective communication and ongoing support.Participate in preparing and executing capex/opex forecasting.Notify senior management of activities and issues.Handle and resolve difficult issues.Set priorities for leads and participate in the review of performance of staff.Ensure all required logs, records and other documentation follow company and FCC technical requirements.Responsible for maintaining support and upgrade critical infrastructure hardware, including but not limited to AC/DC power systems, HVAC systems and fire suppression.Adhere to industry specific local, state, and federal regulations, as applicable.Know, understand, and follow company policies.Perform other duties as requested by leadership.BASIC / MINIMIM QUALIFICATIONSBachelor's degree in engineering or related field, or equivalent experienceMinimum eight (8) Engineering or electronics works exerienceMinimum two (2) Project Management experienceMust be able to work the following schedule: Monday thru Friday from 8AM - 5PMREQUIRED QUALIFICATIONSAbility to read, write, speak, and understand EnglishAbility to drive Company vehicle in a safe and responsible mannerAbility to use handheld communication devices and applicationsAbility to differentiate between different sizes and colors of wiresAbility to make cable connections in tight spaces by bending, reaching, twistingAbility to work with small components and wires to make cable connectionsAbility to use the following hand tools: electric drills, hammers, wrenches, screwdriversAbility to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment)Ability to accurately measure distances, using tapes or other measuring devicesAbility to read general system layouts from blueprints and system mapsAbility to operate appropriate computer, software or test equipment associated with position.Ability to prioritize and organize effectivelyAbility to work independentlyKnowledge of basic mathematics and electronicsDemonstrated in-depth proficiency of designing, installing, and maintaining critical facility systems and service delivery equipment for all productsValid driver's license with satisfactory driving record within Company required standardsPREFERRED QUALIFICATIONSMinimum two (2) years of Management or leadership experienceDesirable: CCNA, CCDAKnowledge of company products and servicesKnowledge of National Electric Code and National Electric Safety CodeIn-depth understanding of and demonstrated ability to teach Optical designs, (DWDM) and IP networkingAbility to manage multiple prioritiesAbility to supervise and motivate othersAbility to maintain confidentialityWORK CONDITIONSWork in a 24x7, fast paced environmentExposure to continuous moderate noiseWork and travel in inclement weatherWork all hours' day or nightWork performed near power facilities and electricity

EIP505 2024-43884 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between

$107,900.00 and $191,100.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us

Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.