Synovus
Executive Assistant (Onsite)
Synovus, Birmingham, Alabama, United States, 35275
Job Description
Job Summary
Provides administrative and operational support to senior management and/or business unit staff. Manages a wide variety of activities and confidential matters with discretion. Maintains calendars, schedules meetings and conference calls. Coordinates travel arrangements and itineraries and related plans. Monitors email and researches and manages information requests. Answers and directs telephone calls and greets visitors in a professional manner. Organizes data and prepares correspondence, reports and presentations. Assists with special assignments and participates on various project teams as requested.
Job Duties and Responsibilities
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Performs administrative and operational functions in support of senior manager and/or business unit staff. Facilitates management and business unit communications through email and hard copy. Manages the workflow of documents requiring management attention and/or approval and routes sensitive and confidential information.Composes various types of correspondence, compiling and integrating data from a variety of sources. Provides support by assisting with the development of internal communications from draft state to final publication. Creates, edits, proofreads and publishes formal presentations and reports adhering to established style guides and leadership preferencesSchedules and manages calendars, prioritizing and resolving scheduling conflicts, sending invitations and reminders as needed. Coordinates travel, verifies required travel documentation and determines appropriate timelines to proactively avoid travel conflicts.Coordinates and manages internal and off-site meetings and events including scheduling facilities, equipment, catering, and coordinating travel arrangements including flights, car rental, and hotel accommodations as needed. Prepares, assembles and distributes meeting and event materials. Attends staff meetings and other meetings and records detailed meeting minutes.Serves as a resource and aide to contacts seeking assistance from the management or business unit staff. Responds to internal and external inquires regarding the business unit. Screens and routes telephone calls, assisting callers as required. Relays messages to appropriate team members. Greets guests with a courteous and professional demeanor. Notifies management and team members of visitors and/or directs visitors as appropriate. Coordinates visitor badges and Wi-Fi access.Processes credit card statements, out-of-pocket expenses, and invoices for management and/or business unit. Creates, submits and monitors expense reports and associated documentation using internal expense reporting system. Coordinates various daily, weekly, monthly reporting. Maintains business unit budget and records expenditures as requested.Processes internal orders or requests related to facilities, travel reimbursements, and office supplies. Monitors orders/requests using spreadsheets or appropriate internal systems and databases. Maintains an inventory of routine office supplies. Operates office equipment such as copy and fax machines, scanners, and phone systems and arranges for equipment repairs as needed.May serve on one or more project teams that require cross collaboration of team members. Facilitates communication efforts throughout the business unit and assists in tracking project timelines and meeting deadlines. Manages confidential information in accordance with applicable policies and procedures.Provides back-up support and coverage to other administrative staff as required. Develops and maintains positive working relationships. Supports groups initiatives and works to reach common goals.Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.Performs other related duties as required.Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Minimum Requirements
Minimum Education:
High school diploma or equivalent.
Minimum Experience:
Two (2) years of experience supporting senior management in a corporate environment and performing a wide variety of progressively responsible administrative work.
Certifications:
Required Knowledge, Skills, Abilities:
Ability to make general operational decisions independently with confidence and in compliance with established guidelinesKnowledge of the company's organizational structure and channelsProficiency using Microsoft Office software productsAnalytical and project management skillsCommunication skills and the ability to communicate effectively both verbally and in writingOrganizational skills and the ability to maintain information in a logical and easily accessible mannerCustomer service skills and the ability to portray a positive image of the business unit representedInterpersonal skills and the ability to communicate with individuals at various levels within and outside the companyDetail oriented and focusedAbility to create documents in an efficient and timely manner with minimal errorsAbility to maintain confidentialityKnowledge of standard office equipment, it's operation and useAdditional Information
Preferred Knowledge, Skills, Abilities:
Industry and/or departmental specific experience is preferredKnowledge of the company's organizational structure and channelsAssociate's degree
Job Summary
Provides administrative and operational support to senior management and/or business unit staff. Manages a wide variety of activities and confidential matters with discretion. Maintains calendars, schedules meetings and conference calls. Coordinates travel arrangements and itineraries and related plans. Monitors email and researches and manages information requests. Answers and directs telephone calls and greets visitors in a professional manner. Organizes data and prepares correspondence, reports and presentations. Assists with special assignments and participates on various project teams as requested.
Job Duties and Responsibilities
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Performs administrative and operational functions in support of senior manager and/or business unit staff. Facilitates management and business unit communications through email and hard copy. Manages the workflow of documents requiring management attention and/or approval and routes sensitive and confidential information.Composes various types of correspondence, compiling and integrating data from a variety of sources. Provides support by assisting with the development of internal communications from draft state to final publication. Creates, edits, proofreads and publishes formal presentations and reports adhering to established style guides and leadership preferencesSchedules and manages calendars, prioritizing and resolving scheduling conflicts, sending invitations and reminders as needed. Coordinates travel, verifies required travel documentation and determines appropriate timelines to proactively avoid travel conflicts.Coordinates and manages internal and off-site meetings and events including scheduling facilities, equipment, catering, and coordinating travel arrangements including flights, car rental, and hotel accommodations as needed. Prepares, assembles and distributes meeting and event materials. Attends staff meetings and other meetings and records detailed meeting minutes.Serves as a resource and aide to contacts seeking assistance from the management or business unit staff. Responds to internal and external inquires regarding the business unit. Screens and routes telephone calls, assisting callers as required. Relays messages to appropriate team members. Greets guests with a courteous and professional demeanor. Notifies management and team members of visitors and/or directs visitors as appropriate. Coordinates visitor badges and Wi-Fi access.Processes credit card statements, out-of-pocket expenses, and invoices for management and/or business unit. Creates, submits and monitors expense reports and associated documentation using internal expense reporting system. Coordinates various daily, weekly, monthly reporting. Maintains business unit budget and records expenditures as requested.Processes internal orders or requests related to facilities, travel reimbursements, and office supplies. Monitors orders/requests using spreadsheets or appropriate internal systems and databases. Maintains an inventory of routine office supplies. Operates office equipment such as copy and fax machines, scanners, and phone systems and arranges for equipment repairs as needed.May serve on one or more project teams that require cross collaboration of team members. Facilitates communication efforts throughout the business unit and assists in tracking project timelines and meeting deadlines. Manages confidential information in accordance with applicable policies and procedures.Provides back-up support and coverage to other administrative staff as required. Develops and maintains positive working relationships. Supports groups initiatives and works to reach common goals.Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.Performs other related duties as required.Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Minimum Requirements
Minimum Education:
High school diploma or equivalent.
Minimum Experience:
Two (2) years of experience supporting senior management in a corporate environment and performing a wide variety of progressively responsible administrative work.
Certifications:
Required Knowledge, Skills, Abilities:
Ability to make general operational decisions independently with confidence and in compliance with established guidelinesKnowledge of the company's organizational structure and channelsProficiency using Microsoft Office software productsAnalytical and project management skillsCommunication skills and the ability to communicate effectively both verbally and in writingOrganizational skills and the ability to maintain information in a logical and easily accessible mannerCustomer service skills and the ability to portray a positive image of the business unit representedInterpersonal skills and the ability to communicate with individuals at various levels within and outside the companyDetail oriented and focusedAbility to create documents in an efficient and timely manner with minimal errorsAbility to maintain confidentialityKnowledge of standard office equipment, it's operation and useAdditional Information
Preferred Knowledge, Skills, Abilities:
Industry and/or departmental specific experience is preferredKnowledge of the company's organizational structure and channelsAssociate's degree