Systems Analyst Sr.

Salary: $79,564.83 - $88,855.73 Annually Location : Austin, TX Job Type: Full Time Remote Employment: Flexible/Hybrid Job Number: 24-09603 Department: Information Technology Opening Date: 11/18/2024 Closing Date: 12/16/2024 11:59 PM Central Job Summary Are you looking for career opportunities that provide top-notch benefits including paid vacation & sick leave, outstanding health & dental insurance, a free health clinic for you & your dependents, a generous retirement plan, and much more? Do you reside in Texas or are you willing to relocate? If you've answered yes, then bring your talents and leadership to Travis County We offer a premier Total Rewards Package that includes a highly rated retirement plan, vacations, sick leaves, 3 personal holidays, 12 company holidays, longevity pay, tuition reimbursement, medical, dental, vision, and a free employee health care clinic. We feature a competitive salary together with a stable work environment, no routine overnight travel, casual dress attire, professional development, flexible work schedule, and a work environment that is primarily remote. Performs moderately complex to complex computer systems analysis work. Analyzes user requirements, procedures, and problems to automate processing, improve existing operations and/or technical systems, and implements approved solutions. Works under general supervision, with latitude for the use of initiative and independent judgment. Distinguishing Characteristics This classification is the second in a series of two (2) Systems Analyst classifications within the Information Technology job family. Consults with technical and business users in the effective use of complex applications, integrations, and information technology tools. The Systems Analyst Sr will analyze and test new or existing procedures, and develop alternative workflow solutions. Analyzes databases, identifies data integrity issues, and develops moderately complex to complex procedures, data processes, and reports. This classification may require a flexible work schedule in order to meet the needs of the department. Duties and Responsibilities Conducts analyses and prepares high level reports that include recommendations and requirements for proposed new system implementations, formulates problem statements, and develops solutions. Designs, modifies, and implements new or revised systems by evaluating and developing alternative workflow solutions. Analyzes data contained in moderately complex to complex corporate databases, identifies data integrity issues with existing and proposed new systems, and implements solutions. Utilizes data analysis software and/or appropriate Structured Query Language to perform the analysis. Uses reporting tools to develop moderately complex to complex reports which are needed for business processes and statistical reports to evaluate productivity and workload. May monitor the interface of systems, subsystems, and software applications, and provide system administration for live and test environments. May evaluate and recommend action for upgrading software and hardware for application environments. Performs or may oversee application installation and testing and develops test plans. Assists in providing application support and troubleshooting moderately complex to complex software application issues. Manages an outsource relationship for third party application development and programming consultants. Assists with programming for in-house IT projects. Develops system design and functional specifications for all new development projects and coordinates production with programmers. Analyzes and tests new or existing procedures, information systems, or programs for efficiency and effectiveness. Defines application problems by conferring with clients and evaluating procedures and processes. Participates in or may lead cross-functional project teams involving various levels of internal and external participants. Functions as a facilitator between all business units in addressing and resolving IT software issues. May lead or supervise work of lower-level Information Technology staff. Writes technical procedures and documentation for applications including operations and users guide. Performs other job-related duties as assigned. Minimum Requirements Education and Experience: Bachelor's degree in Computer Science, Information Systems or a directly related field AND five (5) years of relevant work experience, including three (3) year of systems analysis and process redesign work; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements: Valid Texas Driver's License. Knowledge of: Policies, practices, procedures and terminology of assigned function. Federal, State, Local and County applicable laws, rules, regulations and guidelines. Information technology hardware, software and peripherals as related to assigned function. Automated business applications and their relationships to each other and interfaces with other automated systems. Software engineering and the software development lifecycle. Relational databases, database design and Structured Query Language. Data collection and analysis and utilizing analytical tools. Working knowledge of Microsoft Office (Excel, Word, Access, Outlook), Microsoft Visio, and Microsoft Project. Skill in: Understanding technical problems and solutions in relation to current, as well as future, business environment. Scheduling, testing, installing, implementing, and troubleshooting application systems. Analyzing and documenting software design requirements and workflows. Analytical, problem-solving and decision-making. Training users on computer applications. Translating moderately complex concepts for peers and customers. Both verbal and written communication, including presentations and communicating technical issues in nontechnical language. Ability to: Identify and analyze end-user problems and develop practical technological solutions. Lead, supervise and/or work independently and efficiently and as part of a team. Manage time well, perform multiple tasks, organize diverse activities and manage changing priorities. Research, compile, analyze, interpret and prepare a variety of memorandums or reports. Maintain and update knowledge of latest technologies. Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the public. Work Environment & Other Information Physical requirements include the ability to lift/carry up to 35-40 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing, crawling, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to exposure to variations in extreme heat, cold, mechanical, fume/odor, and dust/mites. Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. Work Hours: 8AM - 5PM, Monday - Friday. Schedule may change. Works some holidays, some nights, some weekends Department: Information Technology Location: 700 Lavaca St, Austin, TX Criminal Background Check Required. Benefits Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment. FY2025 Travis County Benefit Guide In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees. Credit Union Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits. Deferred Compensation Employees may enroll in a tax- free sheltered investment plan through payroll deduction. Direct Deposit Employees may sign up for direct bank deposit. Employee Assistance Program Travis County provides a confidential counseling and referral service free of charge to county employees and their family. Employee Organizations Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction. Employee Health & Wellness Clinic Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs. Holidays An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year. Insurance Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County. The following benefits are employee paid: Dental Vision Supplemental Life, AD&D Dependent Life Short Term Disability Long Term Disability Long Term Care New employees are covered on the first day of the month following 28 calendar days of employment. Longevity Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification. On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year. Parking A limited number of assigned parking spaces are available to employees in the Courthouse Complex. Personal Holidays Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins: January - March 3 personal holidays April - June 2 personal holidays July - September 1 personal holiday October - December None New employees are eligible to take personal holidays after 90 days of employment. Retirement Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees. Sick Leave Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis. Parental Leave Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work. Tuition Refund Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily. Vacation Based on years of county service, regular, full-time employees earn vacation time at the following rates: 0 to 5 years 4.0 hours per pay period 6 to 10 years 4.5 hours per pay period 11 to 15 years 5.0 hours per pay period 16 to 20 years 5.5 hours per pay period 21 plus years 6.0 hours per pay period Part-time employees earn vacation leave on a pro-rated basis. Workers' Compensation The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work. 01 Do you have experience troubleshooting complex software application issues? Yes No 02 If so, what types of software applications have you worked through/with during your professional experience? 03 What are your preferred tools and programming languages? 04 How do you choose the right chart or visualization for a dataset? 05 Do you have experience managing outsource relationships with third party vendors? Yes No 06 Describe your experience performing duties related to this role as described in the job description. Required Question