Manager, Human Resources

Pay: $75000 per year - $75000 per year

At Great Wolf, the Human Resources Manager is responsible for execution of HR strategy to support and grow our most important asset - our Pack. In this role you will partner with lodge leadership to ensure the HR function helps drive success and supports achievementof Great Wolf Lodge business goals.

Essential Duties & Responsibilities

• Provides ongoing support and guidance in day to day recruiting. Oversees recruitment and hiring of supervisor and manager positions as well as other open roles as assigned.
• Effectively assesses and prioritizes staffing needs as well as develop and drive strategy to improve staffing levels.
• Understands labor model and is able to activate recruiting and staffing strategies based on fluctuations in staffing levels
• Plans effectively for hiring needs based on forecast, turnover, and current staffing levels
• Ability to manage and run full scope of performance management including goal setting, coaching and performance management and execution of pack member performance appraisal process.
• Conducts investigations as assigned, presents findings and recommends outcome.
• Conducts training to effectively onboard new Pack and new leaders and ensures assignment and training completion of required courses in Great Wolf University.
• Supports Pack Member development by offering coaching and guidance around career paths.
• Performs gap analysis against competency models and works with leaders to develop their Pack for career growth and succession.
• Oversees leave administration, payroll administration including oversight to tenure increase porcess and other reporting as assigned by HR Director.
• Handles day to day benefits questions and helps lead annual Open Enrollment process.
• Oversees workers compensation claims working with the both the insurance company and with the injured employee.
• Leads employee recognition and Pack culture through event planning, constant reinforcement and marketing of recognition program.
• Communicates information and ideas clearly, confidently and articulately both in oral and written form.
• Provides feedback that supports pack member's growth, development and engagement
• Assist in building bridges between departments, leaders and Pack Members across the lodge
• Follows all federal and state employment law in decision making process and escalates areas of risk or potential liability.
• Works to stay up to date on federal and state law changes and demonstrates a working knowledge of basic law as it pertains to worker's comp, payroll, hiring, termination and other employment related decisions.
• Provides administrative support as needed for operations including; payroll, time and attendance, inventory, ordering, and other data input.
• Maintains confidentiality and protects operations by keeping human resource information confidential

• Bachelor's Degreein HumanResources, Business or related field or equivalent experience
• Minimum of 1yearprevious HR experience
• Demonstrated proficiency in Microsoft Office suite
• Successful completion of criminal background check and drug screen
• Strong problem solving and organizational skills
• Attention to detail
• Enthusiastic and positive energy
• Multi-tasking ability

• Previous experience in hotel/resort/theme park industry
• Human Resources certification or other specialized training
• Experience utilizing HR Technology Physical Requirements
• Able to lift up to 20 lbs
• Able to bend, stretch, and twist
• Able to stand or sit for long periods of time