Brilliant Corners
Salesforce Administrator Supervisor
Brilliant Corners, San Francisco, California, United States, 94199
Location: San FranciscoSalary: $110,000 to $120,000 annuallyOrganization OverviewFounded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.In short, we do good work.We have offices throughout California, currently have almost 400 staff members, and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.Position SummaryThe Salesforce Administrator Supervisor is a key leadership position on the Product Development team, responsible for overseeing and optimizing Brilliant Corners' Salesforce ecosystem. This role involves strategic planning, advanced custom development, system architecture, and supervision of a team of Salesforce administrators. The Salesforce Administrator Supervisor will drive innovation, ensure system integrity, and align Salesforce capabilities with organizational goals.Position ResponsibilitiesSupervise and coach Salesforce Administrators, providing guidance on best practices and complex implementationsLead the strategic development and optimization of Salesforce.com (SFDC) across all product linesDevelop standardization guidelines for custom builds, maintain data hygiene through regular data audits, lead continuous improvement initiatives, and ensure consistent delivery across all Admins.Implement solutions using
Salesforce Custom Objects, workflow rules, data validation rules, page layout changes, Apex, Triggers, Web Services, Visualforce, Lightning, REST APIs, SOAP Web Services, and migration tools as needed.Manage system architecture, including custom and standard objects, fields, views, flows, and other SFDC componentsLead integration efforts with other internal data systems and third-party applicationsDevelop and maintain complex automation processes using Flow Builder, approval processes, and other declarative toolsConduct regular system audits, security reviews, and performance optimizationsManage release cycles and efficiently roll out new Salesforce features across the organizationCollaborate with project managers and stakeholders to align Salesforce solutions with business objectivesOversee user license management, security settings, data retention policies, and customization of objects, fields, and page layouts.Develop and maintain comprehensive documentation for custom implementations and processesProvide technical expertise for training initiatives for end-users and junior administratorsOversee admins' alignment with Salesforce updates and industry standards by monitoring and evaluating the team's adoption of best practices and implementing quality control measures.RequirementsKnowledge, Skills, and Abilities5+ years of Salesforce administration experience, with at least 2 years in a senior or lead role overseeing Salesforce Admins.Current Salesforce Administrator and Advanced Administrator CertificationsExperience with Apex, Visualforce, Lightning Components, and SOQLProven track record of designing and implementing complex Salesforce solutionsStrong understanding of Salesforce security models, including profiles, roles, and sharing settingsExperience with Salesforce integrations using iPaaS middleware (e.g., Workato) optimizing workflows and data flows.Excellent problem-solving skills and ability to translate complex business requirements into technical solutionsStrong leadership and mentoring skillsExceptional communication skills, both written and verbalStrongly Preferred:Additional Salesforce certifications such as Platform App Builder, Platform Developer I or II, or Certified Application ArchitectExperience with Salesforce Communities and custom portal developmentBackground in working with non-profits or in the housing sectorFamiliarity with Agile/Scrum methodologiesCore Competencies·
Strategic Thinking
: Ability to align Salesforce capabilities with long-term organizational goals·
Technical Expertise
: Deep understanding of Salesforce platform capabilities and best practices for customization and optimization·
Leadership:
Proven ability to guide and mentor team members, fostering a culture of excellence and continuous improvement·
Innovation
: Consistently seeks out new ways to leverage Salesforce technology to solve complex business challenges·
Stakeholder Management
: Skilled at collaborating with various departments and leadership to ensure Salesforce solutions meet diverse needsOrganizational Values·
Humanity:
Putting people first: We are committed to meeting people where they're at, honoring their dignity, diversity, and experience.·
Community:
Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.·
Ingenuity:
Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.Physical RequirementsCandidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.
Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.Salary range for this position is $110,000.00 - $120,000.00 annually. This position is being offered at $110,000.00 - $120,000.00 annually.Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.BenefitsHealth Care Plan (Medical, Dental, & Vision)Retirement Plan (With 5% Match)Life Insurance (Basic, Voluntary and AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Short Term & Long-Term DisabilityTraining & DevelopmentWellness ResourcesHybrid Work
Salesforce Custom Objects, workflow rules, data validation rules, page layout changes, Apex, Triggers, Web Services, Visualforce, Lightning, REST APIs, SOAP Web Services, and migration tools as needed.Manage system architecture, including custom and standard objects, fields, views, flows, and other SFDC componentsLead integration efforts with other internal data systems and third-party applicationsDevelop and maintain complex automation processes using Flow Builder, approval processes, and other declarative toolsConduct regular system audits, security reviews, and performance optimizationsManage release cycles and efficiently roll out new Salesforce features across the organizationCollaborate with project managers and stakeholders to align Salesforce solutions with business objectivesOversee user license management, security settings, data retention policies, and customization of objects, fields, and page layouts.Develop and maintain comprehensive documentation for custom implementations and processesProvide technical expertise for training initiatives for end-users and junior administratorsOversee admins' alignment with Salesforce updates and industry standards by monitoring and evaluating the team's adoption of best practices and implementing quality control measures.RequirementsKnowledge, Skills, and Abilities5+ years of Salesforce administration experience, with at least 2 years in a senior or lead role overseeing Salesforce Admins.Current Salesforce Administrator and Advanced Administrator CertificationsExperience with Apex, Visualforce, Lightning Components, and SOQLProven track record of designing and implementing complex Salesforce solutionsStrong understanding of Salesforce security models, including profiles, roles, and sharing settingsExperience with Salesforce integrations using iPaaS middleware (e.g., Workato) optimizing workflows and data flows.Excellent problem-solving skills and ability to translate complex business requirements into technical solutionsStrong leadership and mentoring skillsExceptional communication skills, both written and verbalStrongly Preferred:Additional Salesforce certifications such as Platform App Builder, Platform Developer I or II, or Certified Application ArchitectExperience with Salesforce Communities and custom portal developmentBackground in working with non-profits or in the housing sectorFamiliarity with Agile/Scrum methodologiesCore Competencies·
Strategic Thinking
: Ability to align Salesforce capabilities with long-term organizational goals·
Technical Expertise
: Deep understanding of Salesforce platform capabilities and best practices for customization and optimization·
Leadership:
Proven ability to guide and mentor team members, fostering a culture of excellence and continuous improvement·
Innovation
: Consistently seeks out new ways to leverage Salesforce technology to solve complex business challenges·
Stakeholder Management
: Skilled at collaborating with various departments and leadership to ensure Salesforce solutions meet diverse needsOrganizational Values·
Humanity:
Putting people first: We are committed to meeting people where they're at, honoring their dignity, diversity, and experience.·
Community:
Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.·
Ingenuity:
Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.Physical RequirementsCandidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.
Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.Salary range for this position is $110,000.00 - $120,000.00 annually. This position is being offered at $110,000.00 - $120,000.00 annually.Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.BenefitsHealth Care Plan (Medical, Dental, & Vision)Retirement Plan (With 5% Match)Life Insurance (Basic, Voluntary and AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Short Term & Long-Term DisabilityTraining & DevelopmentWellness ResourcesHybrid Work