Outlets Manager

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to each guest.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Goal of the Outlets Manager:

Responsible for the managing the day-to-day operation of hotel outlets.

This position is also ultimately responsible for the quality of service provided.

The Outlets Manager Responsibilities may include:

Supports and Manages the Hotel Outlets while working closely with the Director of Operations and other hotel departments

Responsible for short and long term planning of all Outlets, potentially including the Restaurant, the Lounge, and Coffee Shop

Ensure effective hiring, training, development, promotion and continuous reinforcement

Lead and coach the team towards achieving exceptional guest service and employee satisfaction results

Full understanding of colleague engagement

Develop and implement creative strategies for revenue enhancement and cost containment

Develop and recommend the budget, marketing plans and objectives.

Manage within those approved plans.

Responsible for maintaining a high energy, positive, professional appearance

Plan, coordinate & manage special events and holiday functions

Ability to take the initiative to run the outlets as a free standing entity

Outlet Managers are an integral part of the hotel's overall Food and Beverage team.

Your colleagues will include the Banquet Manager, Executive Steward, Beverage Manager, and Room Service Manager.

Experience in the previous mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director.