Membership Manager, The Harry Ransom Center

?Reporting to the Chief Development Officer, manage the Ransom Centers membership program. Serve as the Centers liaison for members, providing excellent customer service to existing members and recruiting new members at every level.Serve as the key administrator for the Centers membership records and database, managing membership gift entry and records in VIP (UTs donor database), Join it (the Centers membership software), and Mailchimp (the Centers email marketing platform). Create and administer monthly membership renewal communications via mail and email, adhering to Texas Development guidelines. Manage membership gift acknowledgments. Foster open lines of communication with development staff about donor prospects and stewardship. Supervise student employees/interns.Collaborating with Ransom Center staff and Event Operations Manager, plan and execute 8-10 annual member events, such as the Directors and opening receptions for new exhibitions, curator tours, open houses, and exclusive experiences for Directors Circle members. Coordinating with the Events Operations Manager, manage event planning and logistics, communications, replies, guest lists, staff participation, and volunteers. Build strong relationships with vendors. Track event budgets and follow-through on vendor payments.Collaborating with marketing and development teams, build and steward the Centers membership base. Implement membership and fundraising campaigns through print/digital collateral, website, direct mail, email, and social media. Conduct research to develop and identify prospects and create on-site recruitment promotions. Execute regular lapsed member campaigns. Develop member communications and appeals for visitors and free public program event attendees. Generate mailing lists from the membership database for various communication projects.Serving as a member of the development team, help execute periodic large fundraising events and campaigns including annual spring campaign, periodic anniversary galas, and special events.Manage annual budget for membership revenue and expenses. Prepare monthly reports. Assist in preparing an annual forecast for membership expenses and revenue.