Assistant Director, Nursing- Behavioral Health Emergency Services

Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment. At NYC Health Hospitals , our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Duties & Responsibilities The Assistant Director of Nursing is an integral member of Nursing Services Administration. Under the supervision of the CNO/or a designee, she/he assumes 24-hour administrative responsibilities for evaluation, planning, implementation and evaluation of patient care on the unit. Carries out the System, Hospital and Nursing Service mission, vision, values and overall strategic planning, clinical management patient care, budgeting, and quality management of the unit. Promotes all nursing service standards and creates a patient focused environment. Fosters an environment of collaboration and respect with physician colleagues, nurses and other members of the healthcare team. Responsibilities are carried out within the framework of the Hospital By-Laws, the Mission and Vision statements, policies and procedures, all regulatory (TJC, NYSDOH, OMH and professional organizational standards. SUMMARY OF DUTIES & RESPONSIBILITIES The Assistant Director of Nursing will coordinate all patient care and operational activities. Operational Performance Promotes a positive and pleasant attitude conducive to the workplace, which promotes customer service and enhances and furthers the hospital's Mission, Vision and Value statement. Patient Care Management/Unit Operations Collaborates with the Clinical Directors of Nursing in planning and developing programs to improve patient care and employee performance. Periodically monitors employee's performance relative to patient care and nursing practice, e.g. compliance to policy/procedures relative to patient care assignments. Communicates patient care and service related problems on the tour to appropriate individuals timely. Assists in corrective actions/follow-up. Nurse Leader rounds with service on a daily basis. Evaluates staffing plan and ensures that staffing is adequate to meet patient care needs. Collaborates with peers and Director of Nursing in developing mechanisms that improves continuous feedback relative to the current status of patient care/nursing practice issues in order to comply with hospital policy/procedure, regulatory agency mandates and standards. Meets frequently with peers (nursing leaders/personnel) in order to: Maintain open channels of communication. Explore resolutions to problems. Review/analyze quality improvement reports and effectiveness of corrective action plans/follow-up. Periodically assess/review the master staffing plan. Review customer service/patient satisfaction patterns. Lead Structured Interdisciplinary Rounds and escalate all barriers to the delivery of care until resolution achieved Actively evaluate the delivery of nursing care nursing unit through direct observation of staff in the delivery of nursing care. Educates staff on new and existing department procedures and systems. Makes recommendations and provides opportunities for growth and development of personnel and arranges for appropriate education and training. Promotes empowerment of the staff by utilizing collaborative approaches and encouraging new ideas. Minimum Qualifications 1. Licensed and currently registered to practice as a professional nurse in New York State, plus (2) or (3), below. 2. Masters Degree in Nursing Administration, Education, Clinical Specialty or equivalent field and five years of satisfactory nursing experience, of which three years shall have been in a supervisory or teaching capacity; or a Baccalaureate Degree in Nursing and six years of satisfactory nursing experience, four years of which shall have been in a supervisory or teaching capacity. 3. A satisfactory equivalent of education and experience. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State. If you wish to apply for this position, please apply online by clicking the "Apply Now" button. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20 hrs. per week Retirement Savings and Pension Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts College tuition discounts and professional development opportunities Multiple employee discounts programs