Cracker Barrel
Intermediate Systems Administrator
Cracker Barrel, Lebanon, Tennessee, United States, 37090
WHY CRACKER BARREL
What is it like to work at Cracker Barrel? It feels like…
Care beyond the table
– At Cracker Barrel, we are a team. From the moment you join Cracker Barrel, you should feel cared for, confident in your role and like you belong.
Opportunities to fill your cup
– Here at Cracker Barrel, we believe in providing opportunities for growth and development and setting you up for success within our walls and beyond. From day one, you’ll have hands-on, role-specific training and the ability to engage in peer-to-peer learning.
A warm welcome
– For five decades, we have focused on creating a Pleasing People® brand that inspires a “home away from home” feeling for each other and our guests. We work hard to inspire a sense of belonging that continually motivates our teams – from the newest to the most tenured employees.
Serving up the care – and career – you crave.
WHAT YOU'LL DO
Responsible for the installation, configuration, maintenance, and reliable operation of computer systems and servers. This role ensures that Cracker Barrel’s IT infrastructure runs smoothly and efficiently, providing technical support and managing system performance to meet business needs.
System Installation and Configuration:
Install and configure software, hardware, and networks with moderate supervision
Set up accounts and workstations for new users with moderate supervision
Maintenance and Monitoring:
Perform regular system maintenance, including updates and patches with moderate supervision
Monitor system performance and troubleshoot issues to ensure optimal operation2.
User Support and Troubleshooting
Provide technical support to end-users.
Diagnose and resolve hardware and software issues with moderate supervision
Security Management:
Implement and manage security measures to protect data and systems with moderate supervision
Monitor security protocols and respond to security breaches with moderate supervision
Backup and Recovery:
Implement backup and recovery strategies with moderate supervision
User Support and Training:
Provide technical support and training to end users with moderate supervision
Address user issues and queries promptly and effectively with moderate supervision
System Configuration and Deployment
Install and configure new hardware and software with moderate supervision
Manage system upgrades and migrations with moderate supervision
Documentation and Reporting:
Maintain detailed documentation of system configurations, procedures, and changes.
Generate reports on system performance, security incidents, and maintenance activities
Compliance and Policy Enforcement
Ensure systems comply with organizational policies and regulatory requirements.
Enforce IT policies and procedures with moderate supervision
Capacity Planning and Resource Management
Monitor resource usage and alert senior staff to take action.
Collaboration and Communication
Work closely with other IT team members and departments.
Communicate effectively with stakeholders to understand and address their needs.
Virtualization Management:
Oversee virtualized environments and manage virtual machines with moderate supervision
Disaster Recovery Planning:
Participate in disaster recovery testing activities to ensure business continuity.
Vendor Management:
Coordinate with vendors for hardware and software procurement and support.
WHAT YOU'LL NEED
Bachelor’s degree in information technology, Computer Science, or a related field.
2-4 years proven experience as a Systems Administrator or similar role
Strong knowledge of various operating systems and platforms
Strong knowledge of computer hardware, software, and network systems.
Strong problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and manage multiple tasks efficiently.
Ability to lift and move equipment as needed.
Manual dexterity to handle small components and tools.
**WHAT’S IN IT FOR YOU
**
Compensation and Bonuses:
Competitive Annual Salary | Annual Bonus Opportunities
Care for Your Well-being:
Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Growth and Development:
Business Resource Groups | Tuition Reimbursement | Professional Development
Invest in Your Future:
401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
Even More to Look Forward to:
35% Discount on Cracker Barrel Food and Retail items
ABOUT US
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It’s something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
PURSUE THE CAREER YOU CRAVE—APPLY NOW
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
At Cracker Barrel, we believe everyone deserves to feel cared for – we start with our team. To us, care means Culture, Achievement, Responsibility, and Experience and is the foundation for everything we do.
We’re welcoming team players and go-above-and-beyond helpers who value what everyone brings to the table. Our passion and commitment to serving others – and each other – bonds us to work together no matter what the fast-paced and unpredictable days bring.
At Cracker Barrel, you’re never alone on the journey. Whether you’re serving our guests or serving someone who is, you’re part of a team that creates a “home away from home” feeling and encourages opportunities to learn new skills and find fulfillment in every role. We know that when we care for each other, we can create the best experience for our guests – and that’s something we all crave.
Ready to gather ‘round our table? We’re serving up the care – and career – you crave.
Click here to tell us about yourself! We'll get in touch if there's an opportunity that seems like a good fit.
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It’s something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department toll free at 1-800-333-9566.
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact 1-800-333-9566 so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566.
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
What is it like to work at Cracker Barrel? It feels like…
Care beyond the table
– At Cracker Barrel, we are a team. From the moment you join Cracker Barrel, you should feel cared for, confident in your role and like you belong.
Opportunities to fill your cup
– Here at Cracker Barrel, we believe in providing opportunities for growth and development and setting you up for success within our walls and beyond. From day one, you’ll have hands-on, role-specific training and the ability to engage in peer-to-peer learning.
A warm welcome
– For five decades, we have focused on creating a Pleasing People® brand that inspires a “home away from home” feeling for each other and our guests. We work hard to inspire a sense of belonging that continually motivates our teams – from the newest to the most tenured employees.
Serving up the care – and career – you crave.
WHAT YOU'LL DO
Responsible for the installation, configuration, maintenance, and reliable operation of computer systems and servers. This role ensures that Cracker Barrel’s IT infrastructure runs smoothly and efficiently, providing technical support and managing system performance to meet business needs.
System Installation and Configuration:
Install and configure software, hardware, and networks with moderate supervision
Set up accounts and workstations for new users with moderate supervision
Maintenance and Monitoring:
Perform regular system maintenance, including updates and patches with moderate supervision
Monitor system performance and troubleshoot issues to ensure optimal operation2.
User Support and Troubleshooting
Provide technical support to end-users.
Diagnose and resolve hardware and software issues with moderate supervision
Security Management:
Implement and manage security measures to protect data and systems with moderate supervision
Monitor security protocols and respond to security breaches with moderate supervision
Backup and Recovery:
Implement backup and recovery strategies with moderate supervision
User Support and Training:
Provide technical support and training to end users with moderate supervision
Address user issues and queries promptly and effectively with moderate supervision
System Configuration and Deployment
Install and configure new hardware and software with moderate supervision
Manage system upgrades and migrations with moderate supervision
Documentation and Reporting:
Maintain detailed documentation of system configurations, procedures, and changes.
Generate reports on system performance, security incidents, and maintenance activities
Compliance and Policy Enforcement
Ensure systems comply with organizational policies and regulatory requirements.
Enforce IT policies and procedures with moderate supervision
Capacity Planning and Resource Management
Monitor resource usage and alert senior staff to take action.
Collaboration and Communication
Work closely with other IT team members and departments.
Communicate effectively with stakeholders to understand and address their needs.
Virtualization Management:
Oversee virtualized environments and manage virtual machines with moderate supervision
Disaster Recovery Planning:
Participate in disaster recovery testing activities to ensure business continuity.
Vendor Management:
Coordinate with vendors for hardware and software procurement and support.
WHAT YOU'LL NEED
Bachelor’s degree in information technology, Computer Science, or a related field.
2-4 years proven experience as a Systems Administrator or similar role
Strong knowledge of various operating systems and platforms
Strong knowledge of computer hardware, software, and network systems.
Strong problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and manage multiple tasks efficiently.
Ability to lift and move equipment as needed.
Manual dexterity to handle small components and tools.
**WHAT’S IN IT FOR YOU
**
Compensation and Bonuses:
Competitive Annual Salary | Annual Bonus Opportunities
Care for Your Well-being:
Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Growth and Development:
Business Resource Groups | Tuition Reimbursement | Professional Development
Invest in Your Future:
401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
Even More to Look Forward to:
35% Discount on Cracker Barrel Food and Retail items
ABOUT US
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It’s something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
PURSUE THE CAREER YOU CRAVE—APPLY NOW
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
At Cracker Barrel, we believe everyone deserves to feel cared for – we start with our team. To us, care means Culture, Achievement, Responsibility, and Experience and is the foundation for everything we do.
We’re welcoming team players and go-above-and-beyond helpers who value what everyone brings to the table. Our passion and commitment to serving others – and each other – bonds us to work together no matter what the fast-paced and unpredictable days bring.
At Cracker Barrel, you’re never alone on the journey. Whether you’re serving our guests or serving someone who is, you’re part of a team that creates a “home away from home” feeling and encourages opportunities to learn new skills and find fulfillment in every role. We know that when we care for each other, we can create the best experience for our guests – and that’s something we all crave.
Ready to gather ‘round our table? We’re serving up the care – and career – you crave.
Click here to tell us about yourself! We'll get in touch if there's an opportunity that seems like a good fit.
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It’s something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department toll free at 1-800-333-9566.
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact 1-800-333-9566 so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566.
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.