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The Cigna Group

Category Management Lead Analyst - Business Process Outsourcing (BPO) - Hybrid

The Cigna Group, Phila, Pennsylvania, United States, 19117


Role Summary

The Category Management Lead Analyst is a sourcing professional who is accountable for the assigned sourcing activities for the Business Process Outsourcing (BPO) portfolio across the Enterprise. This will include leading small and medium sized sourcing projects and supporting larger projects. This role will involve the creation, market analysis, negotiation, and maintenance for activities around identifying a supplier, managing the competitive process and recommending a supplier that best meets the business objectives. In order to effective engage these types of suppliers, this resource must have experience dealing at various management levels to achieve desired outcomes through sourced engagements.

Responsibilities

The Category Management Lead Analyst is responsible for sourcing assigned initiatives primarily related to BPO. These activities are likely to be a mix of routine and non-routine initiatives with impact across the organization. A partial list of sourcing functions includes but is not limited to:

Analyzes overall business requirements, supplier relationship structures and processes to improve performance and overall value

Manages execution and implementation of small to medium sized sourcing initiatives within assigned categories

Develops timelines and organizes matrix team to implement sourcing strategies and initiatives

Review, revise and/or draft contracts

Manages day-to-day execution of sourcing and contracts process and facilitates involvement of expert resources

Collaborates with business staff and manages development of requests for proposals (RFPs) and other selection and supplier evaluation tools

Develops negotiation strategy performing and overseeing detailed financial analysis to determine market and world class costs for specified products and services

Prepares negotiation and facilitates negotiation strategy in conjunction with the Business Staff and Supply Chain Management leadership where appropriate and able to lead negotiations

Monitors and reports progress against performance objectives and sourcing initiatives

Analyzes industries, supply, markets, and sourcing best practices to manage costs and maximize value for dollars spent

As a key contributor, must be willing and able to act as a change agent and demonstrate resiliency as changes occur

Identifies opportunities to improve specific project or broader procurement process delivering value across the procurement organization

Qualifications

BA / BS strongly preferred, ideally in Business, Supply Chain, or related field

Twoto five years of sourcingor relatedexperience within a large, global organization preferred

Excellent project management skills

Strong communication, facilitation and leadership skills with a proven ability to lead, influence and motivate others

Strong time management skills; highly organized and detailed oriented

Strong analytical, cross-functional communication skills, teamwork and interpersonal skills

Highly collaborative and collaborates with appropriate experts to solve problems

Ability to work well in a dynamic and rapidly changing environment, with periods of ambiguity

Ability to apply fact-based negotiation principles and tactics; perform procurement-related economic/financial analysis and total cost analysis

Understands strategic and sourcing implications of key industry trends and developments

Understands industry cost structures and drivers and implications for strategic position

This position is office aligned with a hybrid, in-office/work from home, flexible arrangement

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email:

SeeYourself@cigna.com

for support. Do not email

SeeYourself@cigna.com

for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner

consistent with all federal, state and local ordinances.