Technology OpS Support Practitioner

Job Title: Technology OpS Support Practitioner Duration: 12+ Months Contract Location: Mountain View, CA Job Description:This role offers a unique blend of technical expertise and operational support. While primarily focused on providing technical assistance to users of our AR technology, this position also involves hands-on logistics responsibilities.Technical Support (primary focus):Troubleshoot hardware and software issues for users of AR devices.o Provide remote and in-person support.o Develop and maintain support documentation.o Contribute to the creation of diagnostic tools and scripts.Logistics Support (secondary focus):Serve as overflow/backup support for the logistics team during peak demand periods.Assist with inventory management, shipping, and receiving tasks as needed.Must-Have skills for the role: 1) Hardware/Software Troubleshooting 2)Logistics Management 3)AR (Augmented Reality)Nice-to-have skills: Scripting Languages (e.g., Python, Bash), Inventory managementYears of experience needed: 2-3 yearsEducation needed for the role: Associate's degree or equivalent technical certification in Information Technology, Computer Science, or a related field.We are looking for the candidate who are eligible to work with any employers without sponsorship.If you're interested, please click "Apply" button.If you are not available or this job is not a good fit at present, please share the job details with your friends/colleagues and let me know if anyone is interested