Optum
Practice Support Associate - Worcester, MA
Optum, Worcester, Massachusetts, us, 01609
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.Location:
100 Front Street, Worcester, MAHours:
Monday through Friday from 8 AM and 4:30 PMAs a
Practice Support Associate , you will:Apply knowledge/skills to activities that often vary from day to day.Demonstrate a moderate level of knowledge and skills in own function.Require little assistance with standard and non-standard requests.Solve routine problems on own.Work with supervisor to solve more complex problems.Check in, schedule appointments, answer billing questions and manage patient medical records for a clinic.Roles may vary based on the size of the clinic(s).
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: http://uhg.hr/uhgbenefits
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications :High School Diploma/GED (or higher)1 + years of customer service and/or data entry experience
Preferred Qualifications:1+ years of experience working in a healthcare settingEpic experienceElectronic Medical Records experienceStrong communication and customer service skills both in person and via phoneWorking knowledge of general office proceduresBasic knowledge of Microsoft applicationsBilingual (English/Spanish)Medical office experience
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, #RED
Caring. Connecting. Growing together.Location:
100 Front Street, Worcester, MAHours:
Monday through Friday from 8 AM and 4:30 PMAs a
Practice Support Associate , you will:Apply knowledge/skills to activities that often vary from day to day.Demonstrate a moderate level of knowledge and skills in own function.Require little assistance with standard and non-standard requests.Solve routine problems on own.Work with supervisor to solve more complex problems.Check in, schedule appointments, answer billing questions and manage patient medical records for a clinic.Roles may vary based on the size of the clinic(s).
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: http://uhg.hr/uhgbenefits
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications :High School Diploma/GED (or higher)1 + years of customer service and/or data entry experience
Preferred Qualifications:1+ years of experience working in a healthcare settingEpic experienceElectronic Medical Records experienceStrong communication and customer service skills both in person and via phoneWorking knowledge of general office proceduresBasic knowledge of Microsoft applicationsBilingual (English/Spanish)Medical office experience
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, #RED