Insight Global
Cloud End User Technology Engineer
Insight Global, Stamford, Connecticut, United States, 06925
Job Description
Insight Global is looking for a L3 Cloud Engineer to sit hybrid in Stamford, CT for a large reinsurance company. In this role, the engineer will enhance remote work capabilities by equipping users with the necessary tools and technologies to work efficiently from any location, domestic or international. They will troubleshoot and analyze service disruptions to identify root causes and develop solutions for improved reliability. Managing end-user computing devices, including OS and third-party patching, is key, along with implementing CIS critical security controls and access policies. The engineer will design scalable solutions to adapt to changing business needs, stay ahead of technology trends, and ensure the security and compliance of cloud environments. Administering Active Directory and Microsoft Entra, proactively monitoring the environment, and developing performance baselines are also part of their responsibilities. They will contribute to Knowledge Base articles for L1 and L2 support teams and handle L3 escalations, troubleshooting issues related to endpoints, Microsoft O365, Windows operating systems, hardware drivers, physical and virtual platforms, and networking problems. Lastly, they will assist on projects. An example of a project they might work on is a universal print migration. They will need to implement a solution on all end points to allow users to print, making it easier to connect on peripheral devices.
Pay Rate: $50-$60/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
5+ years of experience working with the entire Microsoft Tech stack
Experience with L3 troubleshooting
Microsoft InTune and Azure-based services experience
Past work experience utilizing a ticketing system
Strong understanding of Tanium or another client management system, Tanium preferred
Background working with endpoint monitoring solutions (NexThink, ExtraHop, ControlUp, SCOM) Reinsurance or insurance experience
Service Now null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Insight Global is looking for a L3 Cloud Engineer to sit hybrid in Stamford, CT for a large reinsurance company. In this role, the engineer will enhance remote work capabilities by equipping users with the necessary tools and technologies to work efficiently from any location, domestic or international. They will troubleshoot and analyze service disruptions to identify root causes and develop solutions for improved reliability. Managing end-user computing devices, including OS and third-party patching, is key, along with implementing CIS critical security controls and access policies. The engineer will design scalable solutions to adapt to changing business needs, stay ahead of technology trends, and ensure the security and compliance of cloud environments. Administering Active Directory and Microsoft Entra, proactively monitoring the environment, and developing performance baselines are also part of their responsibilities. They will contribute to Knowledge Base articles for L1 and L2 support teams and handle L3 escalations, troubleshooting issues related to endpoints, Microsoft O365, Windows operating systems, hardware drivers, physical and virtual platforms, and networking problems. Lastly, they will assist on projects. An example of a project they might work on is a universal print migration. They will need to implement a solution on all end points to allow users to print, making it easier to connect on peripheral devices.
Pay Rate: $50-$60/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
5+ years of experience working with the entire Microsoft Tech stack
Experience with L3 troubleshooting
Microsoft InTune and Azure-based services experience
Past work experience utilizing a ticketing system
Strong understanding of Tanium or another client management system, Tanium preferred
Background working with endpoint monitoring solutions (NexThink, ExtraHop, ControlUp, SCOM) Reinsurance or insurance experience
Service Now null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.