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Constructive Capital

Funder

Constructive Capital, Chicago, Illinois, United States, 60290


Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren’t loan numbers — they’re homeowners.

Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a

Funder

to join our team!

Reporting to the Closing Manager, this position is responsible for the timely and accurate review of executed loan documents and settlement statements to ensure minimum funding requirements are met. This includes auditing executed loan documents for accuracy of completion or missing items from the closing package. The role will analyze financial risk, create internal documents and reports on the loan process, and determine best practices for the department. The role will answer client questions and calls, coordinate with banks and credit companies, and oversee the processing of loan documents.

What you will do for Constructive Loans:

Ensure outstanding customer experience by quickly reviewing executed loan documents and settlement statements for funding authorizationCompare documents to determine if they are sufficient to satisfy outstanding underwriting conditionsDiscuss any discrepancies with the underwriter to determine the resolutionProvide borrower/broker with timely and periodic updates on statusDetermine when the loan is ready for funding and provide funding authorization to the closing agentProvide timely status updates and identify corrections and/or missing items from the executed closing packageEnsure all outstanding underwriting conditions are cleared prior to issuing funding authorizationValidate that information in the Loan Origination System is accurateIndex loan documents for correct placement in LOS efolderCheck file for completeness and required documentVerify and set up lender wire for closing with warehouseReview executed loan documents prior to release of fundsWork directly with borrowers, brokers, and origination teams to ensure timely and accurate loan fundingManage pipeline in accordance with all department SLA’s.Meet crucial deadlines as requestedProvide a high level of customer service to internal and external customersActively participate in ongoing efforts to continually improve customer service experience.Confirm loan compliance with all state and federal regulations and policies, as well as investor/mortgage lending product and program guidelinesMaintain professionalism and adhere to standards consistent with company policies and proceduresEnsure compliance with policies, processes, and practicesPerform other duties and responsibilities as assignedWhat you will bring to Constructive Loans:

High school diploma/GED1+ years’ of experience in the mortgage industry1+ years’ of prior closing or funding experience preferredExperience in Encompass or similar software preferredKnowledge of state-specific requirementsStrong skills in MS Word, Excel, and PowerPointCustomer service focusedStrong verbal and written communication skillsStrong interpersonal skillsCollaborative work style; high team-orientationExcellent problem-resolution skillsAbility to work in a high volume, fast-paced, deadline-driven environmentAbility to manage multiple tasks and projects simultaneouslyOpen to change; agile; high learning agilityStrong problem-solving abilitiesAbility to analyze and interpret data to identify opportunities and propose solutionsStrong project management skillsStrong attention to detail and organizational skillsAbility to prioritize; effective time managementSelf-directed; ability to proactively ask questions and surface issues/ concernsProfessional maturity, integrity, ability to maintain confidential data and information

Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.