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myGwork - LGBTQ+ professionals & allies

Payments Digital & Design Product Strategy Manager – Vice President

myGwork - LGBTQ+ professionals & allies, Jersey City, New Jersey, United States, 07390


Payments Digital & Design Product Strategy Manager – Vice President

JPMorganChase

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.As a

Digital Strategy Product Manager in Payments’ Digital & Design , you are an integral part of the team that innovates new digital product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.Job ResponsibilitiesHelp drive the development of the product vision for Global Banking and Payment’s digital offerings (including online, mobile, API).Develop a product strategy and product vision that delivers value to customers.Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.Support the growth roadmap for Digital and Design products, experiences, and systems/applications; ensure Digital Strategy is adopted by Digital and Design teams and reflected in Digital and Design roadmaps.Support client outreach initiatives to develop first-hand knowledge about clients’ needs across markets/segments and act on the feedback by aligning the growth roadmap and positioning.Oversee development of sales collateral to ensure Global Banking Sales are able to communicate Digital & Design strategy and offerings to clients and prospects.Support digital marketing campaigns across various channels, such as social media, email, and search engine marketing.Collaborate across Digital and Design and Product on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.Required Qualifications, Capabilities, and Skills5+ years of experience or equivalent expertise in product management or a relevant domain area.Experience in Payments product and digital experience.Advanced knowledge of the product development life cycle, design, and data analytics.Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.Familiar with digital channel capabilities (including online, mobile, and API).Experience developing strategic assessments and competitive intelligence reports.Exposure to product development life cycle, technical design, and data analytics concepts.Experience supporting change within organizations and engaging with stakeholders across multiple functions.Effective brainstorming with others.Strong organization, communication (both verbal and written), and management skills.Preferred Qualifications, Capabilities, and SkillsBA/BS in Management, Strategy, Administration, Communications, MBA or related graduate degree.3+ years professional experience in a bank or other financial institution, consulting firm, and/or software company.2+ years’ experience working with Payments Sales, Product, and Marketing leaders.Demonstrated prior experience working in a highly matrixed, complex organization.

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