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BEST WESTERN BUFFALO INN AND SUITES-AIRPORT

Hotel General Manager

BEST WESTERN BUFFALO INN AND SUITES-AIRPORT, Buffalo, New York, United States, 14266


Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business. You will not only lead our team, but you will also need to provide the best service to our guests. Day-to-day duties will involve hiring new employees, training them, managing all hotel departments, and guaranteeing outstanding guest satisfaction. Our ideal candidate has 5 or more years of experience leading a hotel or hospitality team and is dedicated to providing our customers with a 5-star experience. Apply now if you're ready for a new challenge! Responsibilities: • Construct and manage a straightforward and effective marketing strategy to promote the hotel's services and amenities • Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies • Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep • Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals • Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services Qualifications: • Must have at least 5 or more years of experience in the hospitality field • Proven customer service experience as a manager; strong guest-focused mentality • A proven record of experience managing a team, preferably in the hospitality field, is required • Exhibit excellent organizational, communication, and problem-solving abilities • You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study Compensation: $55,000 - $60,000 yearly



Compensation:$55,000-$60,000 per year