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DB Insurance Co., Ltd.

1st Party Property Claims Adjuster/Examiner (HYBRID)

DB Insurance Co., Ltd., Anaheim, California, United States, 92808


Job Title1st Party Property Claims Adjuster/Examiner (HYBRID)Location222 S Harbor Blvd, #720, Anaheim, CA 92805Salary$60,000 - $90,000 (DOE)Position TypeFull-timeNon-exempt / HourlyMonday – Friday8:30 am – 5:30 pmHybrid after 90 days – 3 days in office/2 days remoteReports toSenior Claims ManagerJob DescriptionDB Insurance is looking for an experienced and detail-oriented 1st Party Property Claims Adjuster/Examiner to join our team. If you’re passionate about customer service, have strong investigative skills, and are experienced in property claims, we’d love to meet you!ResponsibilitiesInvestigate, evaluate, and settle 1st party property claims, ensuring accurate assessment of damages or lossesReview and interpret policy coverage to determine the extent of the company's liabilityWork with field adjusters, contractors, appraisers, and other professionals to ensure accuracy of repair or replacement costsCommunicate with policyholders, ensuring a seamless claims process by explaining coverage, next steps, and settlement offersNegotiate claim settlements within established limits and authority, balancing customer satisfaction with company interestsPrepare detailed reports and documentation of claims, ensuring compliance with internal and regulatory guidelinesMaintain up-to-date knowledge of company policies, state laws, and industry best practices related to property claimsCollaborate with other team members and departments to resolve complex claims issuesEstablish reserves, monitor, and make adjustments accordingly based on claim developmentsHandle in-house claims and oversee claims under homeowners and commercial property claims managed by a TPA (Third-Party Administrator)Qualifications2+ year(s) of experience as a homeowner or commercial property claims adjuster/examiner or in a similar roleBachelor’s degree or equivalent professional work experience in the insurance industryStrong analytical, negotiation, and communication skillsProficiency with Xactimate and MS Office/Google Workspace applicationsIn-depth understanding of property and casualty insurance, including policy interpretation and claims processesAIC, CPCU, or other relevant insurance certifications are a plusBenefitsMedical (PPO), dental (PPO), vision (PPO), and life insurance covered

100% by the companyAnnual bonus performance incentive programPaid time off and sick leave10 Annual paid holidays401(k) plan with up to 4% company matchFringe benefit redeemable quarterlyJob-related training reimbursementAbout UsHeadquartered in South Korea, DB Group is one of the country’s largest and most respected firms, with a rich history dating back to 1962. At DB Insurance USA, we are proud to extend this legacy, offering a wide range of innovative insurance products tailored to meet the diverse needs of our customers. Backed by the strength and stability of a global powerhouse (AM Best Rating: A+, S&P Rating: A+), we combine local expertise with world-class resources to deliver insurance solutions that protect your property, business, and livelihood. With offices across California, Hawaii, New York, and Guam, our dedicated team works to deliver exceptional service, ensuring peace of mind for every policyholder.Please visit our career page at https://dbinsus.applytojob.com/apply/