Administrator, Inpatient Medical Oncology

Job Description - Administrator, Inpatient Medical Oncology (3311131)As a not-for-profit academic health system, Mass General Brigham (MGB) is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Comprising two renowned academic medical centers (Brigham and Women’s Hospital (BWH) and Massachusetts General Hospital (MGH)), eight other acute care hospitals, and three world-famous specialty hospitals, MGB provides a complete continuum of care, including a physician network, community health centers, home care and home hospital, and an insurance plan.The Administrator, Inpatient Medical Oncology (Administrator) has direct responsibility for supervising, organizing, and facilitating the daily operations and financial performance of the BWH and DFCI inpatient medical oncology services. This role also partners with the Nocturnist Medical Director to support daily operations, key metrics, operational improvement work, and other work as requested. This position requires an individual who can work independently and creatively, and who skillfully can navigate complex, matrixed organizations.PRINCIPAL DUTIES AND RESPONSIBILITIESGeneralThe Administrator has direct responsibility for supervising, organizing, and facilitating the daily operations of the inpatient medical oncology services.Reviews the ongoing management of the clinical operations areas of responsibility, discusses and resolves any administrative problems that arise.Ensures BWH credentialing (physician and PA) for the service is complete and maintained with a high level of efficiency.Supports the development of clinical programs and initiatives, and ensures that the team members are working in an integrated manner and that the group is following the guidance of BWH, DFCI, and/or DOM leadership.Jointly collaborates and supports the strategies and goals of BWH, DFCI, and BWFH for inpatient services.Prepares reports and analyses for the Oncology Medical Director, Nocturnist Medical Director, the Senior Director of Clinical Operations, and other stakeholders as needed.Engages with clinical leaders to support development and proactive management of coverage models.Provides administrative oversight of inpatient quality and regulatory activities.Collaborates with the Senior Director of Clinical Operations’ team on various projects, data requests, new initiatives, and strategic plan implementation.Works with the oncology inpatient team and DFCI ambulatory leaders/teams to implement initiatives that support patients’ transitions from inpatient to outpatient or vice versa.Leads or participates in special projects and performs all required tasks, analysis, research, etc. to progress the project and bring it to completion or implementation.Develops, implements, and monitors compliance with policies and procedures mandated by institutional and regulatory entities.Supports or participates in projects across the DOM to gain perspective and insight into how other services operate.The Administrator is responsible for the fiscal management of all areas of responsibility.Provides financial modeling, including break-even program analysis and the ongoing evaluation of existing programs.In partnership with Senior Director of Clinical Operations, prepares analysis and forecasting for expansion of services, as needed.Human Resources ManagementThe administrator recruits, develops, retains, and provides managerial and administrative oversight of all staff within the clinical operations areas of responsibility.Creates a working environment that supports the ongoing professional growth and development of all staff.Serves as the primary resource for all administrative issues concerning human resources policy issues.Facilitates resolution of conflicts and issues that emerge between key clinical and administrative stakeholder groups.Provides leadership in the implementation of regular staff meetings, in-service training, and continuing education activities.Partners with Human Resources to ensure employment relationships, personnel compensation, and benefits are implemented in a manner consistent with hospital policies and procedures.Handles numerous personnel matters, including reviewing and approving all hiring and evaluation decisions.Implements all institutional policies related to all phases of personnel activity.QUALIFICATIONS5-7 years of administrative experience in healthcare required, preferably in an academic medical center environment, with increasing responsibility.3-5 years of direct supervisory experience of a multiple-employee team required.Oncology experience preferred.Bachelor’s degree required, master’s degree preferred, or greater than 10 years of health care administration experience considered.SKILLS/ ABILITIES/ COMPETENCIES REQUIREDOutstanding interpersonal skills and ability to handle sensitive human resources issues.Outstanding organizational skills necessary to manage many competing timetables and responsibilities.Ability to delegate and effectively supervise and plan for the timely and successful completion of short- and long-term objectives.Excellent verbal and written communication skills to effectively communicate and collaborate.High degree of analytic ability to manage the financial and human resources aspects of the position.WORKING CONDITIONSThis is a hybrid role with 2-3 days/week in the office.Attends meetings in and out of the hospital.Some evening and weekend work may be required.SUPERVISORY RESPONSIBILITYOne Project AnalystFISCAL RESPONSIBILITYResponsible for the budget performance of the inpatient oncology service and its related services.

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