Pulaski County
Benefits Specialist
Pulaski County, Little Rock, Arkansas, United States, 72208
Description
Department: Human Resources
Position Control Number: 0121-004
FLSA Status: Non-Exempt; position is eligible for overtime
Safety Sensitive Designation: This position is designated as safety-sensitive.
Random Drug/Alcohol Test: Yes
Opening Date: November 20, 2024
Closing Date: November 26, 2024 at 11:59 PM
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management's right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible.
An Equal Opportunity Employer
JOB SUMMARY:
Responsible for providing assistance in the administration of the Employee Benefits program and orientation of personnel employed within the Pulaski County Government.
ESSENTIAL JOB FUNCTIONS:Reviews and processes benefit enrollments and changes submitted in the Human Resources Information System (HRIS); verifies employee's eligibility for benefits.Inputs the appropriate recordkeeping for Affordable Care Act (ACA) reporting; prepares 1095s for distribution to employees and electronic IRS reports.Presents explanation of benefits as part of the new employee orientation program.Answers questions and provides assistance to employees regarding benefit programs including enrollment, eligibility, and claims processing.Monitors services provided by benefits providers and investigate complaints regarding payments; acts as a liaison between providers and employees to ensure proper and timely payments of benefits.Completes certification of the length of coverage in a group health plan for terminating employees and mails to employees as needed.Assigns termination checklists to employees upon termination, notifying them of the ending date of benefit coverage and any conversion procedures.Notifies retiring employees when eligible for continuation of health insurance and forwards information to the vendor.Prepares reports regarding benefit usage as required by Department or by benefits providers.Schedules group benefit enrollments for Pulaski County employees at various job sites.Maintains internal COVID databases to include vaccination records and leave tracking while ensuring compliance with policy and procedures; complies reports as needed.Ensures accuracy of monthly billing and payments received for COBRA, Retirees, and employees on leave without pay (LWOP); processes payments received from vendors.Reviews information entered in HRIS for new employees and assigns appropriate benefits and ACA profiles.Completes and sends to the COBRA Administrator a list of terminated employees for COBRA notification.Ensures that confidential information is maintained and transmitted in a secure and legally compliant manner.Assists with the maintenance of the HRIS system; troubleshoots issues and provides assistance to employees as needed.SECONDARY DUTIES AND RESPONSIBILITIES:
Compiles statistical data regarding employees and benefits use required for annual benefit program renewals.Assists Wellness Coordinator with wellness program activities for Pulaski County Employees as needed.Assists with the management of FMLA and ADA claims as the backup to the Benefits Administrator; coordinates with employees, departments, and vendors to ensure proper documentation is obtained in a timely manner.Distributes appropriate forms for unforeseeable emergency withdrawals from supplemental retirement accounts upon request; ensures documentation is provided.Reviews benefit bid proposals to evaluate coverage offered to employees.Maintains computerized records of terminating employees and benefit records.Develops and administers an employee recognition program including eligibility determination, recognition method selection, scheduling, and coordination of the program.Develops and updates a video orientation scheduling the filming, preparing the program, and incorporating it into orientation.Conducts research for special projects as assigned.Compiles data for local market benefit surveys as requested.Completes death claim form for employees or family; forwards claim form and death certificate to the insurance carrier.Performs other related duties as required.PERSONNEL SUPERVISED:
None
WORKING CONDITIONS:
Work is performed in a smoking-restricted office environment. Occasional travel to other County facilities is required.
MINIMUM QUALIFICATIONS:
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:
Comprehensive knowledge of County benefits policies and programs including the coverage and record-keeping requirements.Comprehensive knowledge of all laws and ordinances governing benefit programs and Workers' Compensation coverage.Considerable knowledge of the requirements of the HIPAA privacy and security rules.Good knowledge of descriptive statistics.Good knowledge of community organizations involved with health care provision.Ability to maintain detailed records and prepare statistical and narrative reports.Ability to communicate tactfully and effectively in writing with employees and benefit providers.Ability to prepare and present instructional materials to individuals and groups.Ability to coordinate programs and instructional sessions for groups of employees.Ability to handle confidential material in a reliable manner.Ability to establish and maintain an effective working relationship with employees, County departments, benefit providers, and community organizations.Ability to attend work regularly and reliably.Skill in the operation of a calculator.Skill in the operation of computer and data processing software.
PHYSICAL REQUIREMENTS:
Ability to communicate orally effectively to individuals and to groups, in person and by telephone.Digital dexterity is needed for the operation of a computer keyboard.Visual acuity is needed for use of a computer monitor.Ability to lift and carry loads up to 10 pounds.Ability to work in a constant state of alertness and in a safe manner.Ability to concentrate for long periods of time.
EDUCATION AND EXPERIENCE:
Completion of college-level coursework in Compensation, Benefits Administration, Industrial Psychology, Human Resources Management, or a related area; considerable experience in Benefits Administration, Claims Processing, or a related area; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.
Requirements
Employment is contingent upon the successful completion of a criminal background check.
This position is safety-sensitive and is subject to random drug and alcohol testing.
Regular and reliable attendance is an essential function of this position.
Department: Human Resources
Position Control Number: 0121-004
FLSA Status: Non-Exempt; position is eligible for overtime
Safety Sensitive Designation: This position is designated as safety-sensitive.
Random Drug/Alcohol Test: Yes
Opening Date: November 20, 2024
Closing Date: November 26, 2024 at 11:59 PM
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management's right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible.
An Equal Opportunity Employer
JOB SUMMARY:
Responsible for providing assistance in the administration of the Employee Benefits program and orientation of personnel employed within the Pulaski County Government.
ESSENTIAL JOB FUNCTIONS:Reviews and processes benefit enrollments and changes submitted in the Human Resources Information System (HRIS); verifies employee's eligibility for benefits.Inputs the appropriate recordkeeping for Affordable Care Act (ACA) reporting; prepares 1095s for distribution to employees and electronic IRS reports.Presents explanation of benefits as part of the new employee orientation program.Answers questions and provides assistance to employees regarding benefit programs including enrollment, eligibility, and claims processing.Monitors services provided by benefits providers and investigate complaints regarding payments; acts as a liaison between providers and employees to ensure proper and timely payments of benefits.Completes certification of the length of coverage in a group health plan for terminating employees and mails to employees as needed.Assigns termination checklists to employees upon termination, notifying them of the ending date of benefit coverage and any conversion procedures.Notifies retiring employees when eligible for continuation of health insurance and forwards information to the vendor.Prepares reports regarding benefit usage as required by Department or by benefits providers.Schedules group benefit enrollments for Pulaski County employees at various job sites.Maintains internal COVID databases to include vaccination records and leave tracking while ensuring compliance with policy and procedures; complies reports as needed.Ensures accuracy of monthly billing and payments received for COBRA, Retirees, and employees on leave without pay (LWOP); processes payments received from vendors.Reviews information entered in HRIS for new employees and assigns appropriate benefits and ACA profiles.Completes and sends to the COBRA Administrator a list of terminated employees for COBRA notification.Ensures that confidential information is maintained and transmitted in a secure and legally compliant manner.Assists with the maintenance of the HRIS system; troubleshoots issues and provides assistance to employees as needed.SECONDARY DUTIES AND RESPONSIBILITIES:
Compiles statistical data regarding employees and benefits use required for annual benefit program renewals.Assists Wellness Coordinator with wellness program activities for Pulaski County Employees as needed.Assists with the management of FMLA and ADA claims as the backup to the Benefits Administrator; coordinates with employees, departments, and vendors to ensure proper documentation is obtained in a timely manner.Distributes appropriate forms for unforeseeable emergency withdrawals from supplemental retirement accounts upon request; ensures documentation is provided.Reviews benefit bid proposals to evaluate coverage offered to employees.Maintains computerized records of terminating employees and benefit records.Develops and administers an employee recognition program including eligibility determination, recognition method selection, scheduling, and coordination of the program.Develops and updates a video orientation scheduling the filming, preparing the program, and incorporating it into orientation.Conducts research for special projects as assigned.Compiles data for local market benefit surveys as requested.Completes death claim form for employees or family; forwards claim form and death certificate to the insurance carrier.Performs other related duties as required.PERSONNEL SUPERVISED:
None
WORKING CONDITIONS:
Work is performed in a smoking-restricted office environment. Occasional travel to other County facilities is required.
MINIMUM QUALIFICATIONS:
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:
Comprehensive knowledge of County benefits policies and programs including the coverage and record-keeping requirements.Comprehensive knowledge of all laws and ordinances governing benefit programs and Workers' Compensation coverage.Considerable knowledge of the requirements of the HIPAA privacy and security rules.Good knowledge of descriptive statistics.Good knowledge of community organizations involved with health care provision.Ability to maintain detailed records and prepare statistical and narrative reports.Ability to communicate tactfully and effectively in writing with employees and benefit providers.Ability to prepare and present instructional materials to individuals and groups.Ability to coordinate programs and instructional sessions for groups of employees.Ability to handle confidential material in a reliable manner.Ability to establish and maintain an effective working relationship with employees, County departments, benefit providers, and community organizations.Ability to attend work regularly and reliably.Skill in the operation of a calculator.Skill in the operation of computer and data processing software.
PHYSICAL REQUIREMENTS:
Ability to communicate orally effectively to individuals and to groups, in person and by telephone.Digital dexterity is needed for the operation of a computer keyboard.Visual acuity is needed for use of a computer monitor.Ability to lift and carry loads up to 10 pounds.Ability to work in a constant state of alertness and in a safe manner.Ability to concentrate for long periods of time.
EDUCATION AND EXPERIENCE:
Completion of college-level coursework in Compensation, Benefits Administration, Industrial Psychology, Human Resources Management, or a related area; considerable experience in Benefits Administration, Claims Processing, or a related area; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.
Requirements
Employment is contingent upon the successful completion of a criminal background check.
This position is safety-sensitive and is subject to random drug and alcohol testing.
Regular and reliable attendance is an essential function of this position.