Tapestry, Inc.
Temporary Support Associate Opry Mills
Tapestry, Inc., Nashville, Tennessee, United States,
Temporary Support Associate Opry Mills
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach Opry Mills is hiring for temporary positions. Starting pay is $15.50. Minimum alternating weekends.The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor is essential to this role.Sample of tasks required of role:CASH WRAP:Greeting the customer with a smile and with eye contact and offering your nameInteract genuinely and naturally with the customerRead cues and determine customers’ needsConduct email/name capture, where permitted by lawMaintain accuracy when operating POSMaintain cash wrap organization and cleanlinessSuggest multiple add‐ons and sell gift cardsMaintain cash and POS media accurately and in compliance with Coach policyCreate lasting impression by genuinely thanking customer and provide reason to returnRepresent Coach brand appropriatelySTOCKROOM / WAREHOUSE:Receive shipment and transfersNotify Store Management when new product arrivesScan cartons/transfers, verifying store information is correctCommunicate all discrepancies to Store ManagementProcess shipment/transfers according to Coach standards and timeframesOrganize and clean stock room daily; to include offsite / remote warehouse as applicableShift/organize product in the stockroom; react to sell through and make room for new productManage stock levels/product ownership in back-of-house and sales floorPrepare and conduct regular cycle counts, as directedParticipate in store physical inventory counts, as scheduledMaintain Company Loss Prevention standardsSALES FLOOR:Regularly analyze sales floor to assess replenishment needsReplenish sales floor/assigned zoneReact to sell through and execute visual merchandising needs.Support sales floor activities, as directedEffectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customersRespond to customer requests confidently; partner with sales team or Store Management, when neededOur Competencies for All EmployeesCourage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” feedback to others; lets people know where they stand.Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers.Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
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Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach Opry Mills is hiring for temporary positions. Starting pay is $15.50. Minimum alternating weekends.The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor is essential to this role.Sample of tasks required of role:CASH WRAP:Greeting the customer with a smile and with eye contact and offering your nameInteract genuinely and naturally with the customerRead cues and determine customers’ needsConduct email/name capture, where permitted by lawMaintain accuracy when operating POSMaintain cash wrap organization and cleanlinessSuggest multiple add‐ons and sell gift cardsMaintain cash and POS media accurately and in compliance with Coach policyCreate lasting impression by genuinely thanking customer and provide reason to returnRepresent Coach brand appropriatelySTOCKROOM / WAREHOUSE:Receive shipment and transfersNotify Store Management when new product arrivesScan cartons/transfers, verifying store information is correctCommunicate all discrepancies to Store ManagementProcess shipment/transfers according to Coach standards and timeframesOrganize and clean stock room daily; to include offsite / remote warehouse as applicableShift/organize product in the stockroom; react to sell through and make room for new productManage stock levels/product ownership in back-of-house and sales floorPrepare and conduct regular cycle counts, as directedParticipate in store physical inventory counts, as scheduledMaintain Company Loss Prevention standardsSALES FLOOR:Regularly analyze sales floor to assess replenishment needsReplenish sales floor/assigned zoneReact to sell through and execute visual merchandising needs.Support sales floor activities, as directedEffectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customersRespond to customer requests confidently; partner with sales team or Store Management, when neededOur Competencies for All EmployeesCourage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” feedback to others; lets people know where they stand.Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers.Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
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