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Shelby American, Inc.

VP, Revenue Operations

Shelby American, Inc., Gilbert, Arizona, United States, 85233


DescriptionReady to be a part of the company transforming FinTech and how the world accesses banking services?When was the last time you were excited about interacting with your bank or credit union? If the answer is “a while” then you’re in good company. Despite the fact that access to better financial choices is at the heart of empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations.And that’s where Kinective comes in. We’re here to change the way the world accesses and thinks about banking through software that connects a historically “boring” industry to the latest and greatest fintechs shaping the industry.Ok... but what does all of that

actually

mean? Banks and credit unions are using some pretty old-school systems, which makes adopting new and innovative technology difficult (if not impossible). If you think it’s easy for your local branch to send you a receipt via text… think again.Want proof? As the largest provider of software connectivity to 1 in 4 U.S. financial institutions, we are the leading company transforming the way banking is done for credit unions and banks. (In fact, Forbes recently released their Best Banks in the World report, and Kinective works with over 60% of their named banks!).Kinective is the connector (get it?) that bridges that technology gap and helps modernize the way banking works. Our 300+ team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize banking for everyone.The Cliffs NotesWe're in search of a dynamic VP of Revenue Operations to drive our sales operations strategy and execution. This pivotal role demands not only exceptional expertise in sales operations but also strong leadership abilities to inspire and guide our sales teams towards peak efficiency and success.As the VP of Revenue Operations, reporting directly to the Executive Vice President of Sales, you will spearhead the transformation of our revenue operations. Serving as a senior leader, you'll lead the charge in evolving our revenue operations from a traditionally supportive and reactive function to an innovative, proactive, and strategic powerhouse across all segments of our business.What you’ll own:Strategic Planning and Execution

: Develop and execute comprehensive sales strategies to meet ARR targets. Collaborate closely with EVP of Sales to swiftly translate strategy into actionable processes. Utilize data to define efficient processes and tools for rapid scaling.Performance management

: Establish KPIs and manage commission plans for the sales team. Be forward-thinking and proactive in using data and reporting to provide transparency and actionable insights.Systems and technologies

: Own and manage Kinective’s CRM tools; need to be a Salesforce.com wizard (Taskray, Hubspot lead gen, and QuotaPath a plus), able to effectively manage a complex deployment with various customizations, integrations, and automation.Processes and Reporting

: Operationalize all revenue data (Sales, Partners, and PS) and reporting working in collaboration with the Executive Leadership Team.Deal desk

: In partnership with the EVP of Sales, build and manage a “deal desk” to enhance existing processes for CPQ, contracting, closing deals, and invoicing.Pipeline

: Strengthen and optimize lead qualification, pipeline creation and stage discipline, and sales team quota management, and to oversee the sales forecasting process in collaboration.Sales forecasting

: Work with EVP of Sales and CFO to develop robust short-term and long-term forecasting tools, including pipeline management. Ensure that sales managers and AEs provide timely and quality input.Data and process hygiene

: Manage regular system maintenance and routine changes (e.g., account assignments, organization changes, and acquisition integration).Sales analytics

: Deep understanding of sales pipeline management and sales forecasting, sales processes and tools, and reporting, working closely with the Director, FP&A.Training and development

: Partner with Sales Enablement to serve the sales team with training & support and Customer Success to ensure their productivity.Cross-functional Collaboration

: Work closely with other departments, such as Finance, Marketing, Product, Implementation, and Customer Success, to ensure alignment on company goals and to optimize customer acquisition and retention strategies.Lead the recruitment, training, and development of a high-performing Sales, Partner, and Professional Services Operations team.

RequirementsNecessary Qualifications:12+ years experience in sales, marketing strategy, and business insights/analytics roles for high-growth companies, consistently driving accelerated sales performance.Ability to scale and equip the business strategically, making data-driven decisions and communicating big-picture opportunities effectively.Experience working cross-functionally, and leading initiatives between various teams.Sharp analytical skills with the ability to surface the right data with relative ease. Excel and Salesforce reporting proficiency are a must.Deep understanding of sales pipeline management and forecasting, sales processes and tools, and reporting.Excellent written and verbal communication skills, with the ability to speak to the data and make it relevant and digestible for all teams and levels within the company.Enthusiastic "roll up your sleeves" mentality, thriving in a fast-paced, rapidly changing environment.Experience with Private Equity-backed software companies.Why Kinective?We’re transforming our industry.

You’re hopping into a rocket ship when you join the Kinective team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core. Oh, and we should mention,

we’re the only ones doing that right now .We love our customers (and they love us, too).

Creating incredible customer outcomes is a unifying value at Kinective, with over a 95% customer retention rate.All the benefits.

We care about you on

and

off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few.We’re cool people building cool stuff.

Underneath all the banking acronyms and terminologies is a team of driven people building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.What does life at Kinective look like?Bid adieu to snooze-fest corporate gigs. At Kinective, we believe that balance is key. We know how to have fun, and how to hit deadlines. We know how to collaborate and enjoy comradery, and how to provide feedback to help each other grow professionally.Our culture empowers team members to take the lead, upholds integrity as our bedrock, and values trust and respect in all our operations. We believe in learning new skills, mentoring colleagues, and nurturing personal development. That’s why we seek to promote from within and give our team members the opportunity to rise with us.Our ValuesDeliver success.

We strive to exceed customer expectations.We are powered by a relentless commitment to delivering quality and service to our customers. We turn everyday interactions into positive, memorable experiences that create long-lasting Kinective ambassadors.Grit with grace.

We face problems head on, respecting others along the way.We aren’t afraid to step outside of our comfort zone to accomplish the common goal. We believe that progress thrives on constructive dialogue and a commitment to understanding.One Kinective.

Together, we win.By embracing a “better together” mindset, we unleash the full potential of our team and propel Kinective from good to great.Build the future.

We are driven by the pursuit of what’s possible.Building the future requires embracing change and challenging the status quo. We believe that the best idea wins, embodying a culture of innovation.The TeamIn this role, you would be a part of the Sales team, reporting to the EVP of Sales.Office ExpectationThis role is Hybrid, with an expectation of 3-4 days in-office each week, working 8am - 5pm.Well, you’ve made it this far...Seems like we might be meant to be, right? If you think you’re the right fit for Kinective, go ahead and click “apply.” And, even if you’re not quite sure if you’re qualified, we encourage you to apply and we can decide together.Take a deeper dive into all things Kinective at kinective.ioPlease note that this role does not currently offer sponsorship opportunities.

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