PrismHR
Product Consultant - Onsite
PrismHR, Chandler, Arizona, United States, 85249
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we’d love to hear from you.
Position Summary
PrismHR creates exceptional software and services, empowering human resource outsourcing serviceproviders such as Professional Employer Organizations (PEOs), Administrative Service Organizations (ASOs),and Staffing Companies, to deliver world-class HR, Benefits and Payroll, to small and medium-sizedbusinesses.
The position of Product Consultant, as part of the PrismHR Professional Services Team, is responsible forimplementing new customers and consulting existing customers on software/industry Best Practices for thePrismHR core platform.
PrismHR Consultants independently lead customers through successful implementations and projects byproviding industry expertise and product best practice guidance. Knowledge of PEO/ASO/Staffing,Benefits/Payroll and Technical background is crucial.
ResponsibilitiesOwn the customer relationship to understand their business requirements and provide best practiceguidance to customers as how-to best implement PrismHR solutions from both a technical andindustry perspectiveDocumentation of requirements using cases in functional design documents - understandingStatements of Work describing project scope, assumptions, deliverables and estimatedhours/schedule for projectResponsible for maintaining all documentation and detailed notes related to the customer project,Communicating proactively and regularly with management regarding project statusIndependently manage multiple projects to ensure all deliverables meet established quality standardsand Customer expectationsWork with a cross functional team to develop and implement robust solutions in an Agile environmentDesign and execute complex merges and customer processesDeliver presentations (remotely and in person) to customers at PrismHR and industry eventsQualifications
5 years’ experience PEO/ASO/Staffing, Payroll and Implementation softwareAbility to work independently and understand and solve complex problemsExcellent verbal/written communication skills, strong presentation skillsAbility to prioritize and handle multiple tasks and projects in a fast-paced environmentExperience defining and documenting workflows and processesStrong technical inclination, and a desire to learn continuouslyPrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.
Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.
Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.
As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.
PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: taglobal@prismhr.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.
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Position Summary
PrismHR creates exceptional software and services, empowering human resource outsourcing serviceproviders such as Professional Employer Organizations (PEOs), Administrative Service Organizations (ASOs),and Staffing Companies, to deliver world-class HR, Benefits and Payroll, to small and medium-sizedbusinesses.
The position of Product Consultant, as part of the PrismHR Professional Services Team, is responsible forimplementing new customers and consulting existing customers on software/industry Best Practices for thePrismHR core platform.
PrismHR Consultants independently lead customers through successful implementations and projects byproviding industry expertise and product best practice guidance. Knowledge of PEO/ASO/Staffing,Benefits/Payroll and Technical background is crucial.
ResponsibilitiesOwn the customer relationship to understand their business requirements and provide best practiceguidance to customers as how-to best implement PrismHR solutions from both a technical andindustry perspectiveDocumentation of requirements using cases in functional design documents - understandingStatements of Work describing project scope, assumptions, deliverables and estimatedhours/schedule for projectResponsible for maintaining all documentation and detailed notes related to the customer project,Communicating proactively and regularly with management regarding project statusIndependently manage multiple projects to ensure all deliverables meet established quality standardsand Customer expectationsWork with a cross functional team to develop and implement robust solutions in an Agile environmentDesign and execute complex merges and customer processesDeliver presentations (remotely and in person) to customers at PrismHR and industry eventsQualifications
5 years’ experience PEO/ASO/Staffing, Payroll and Implementation softwareAbility to work independently and understand and solve complex problemsExcellent verbal/written communication skills, strong presentation skillsAbility to prioritize and handle multiple tasks and projects in a fast-paced environmentExperience defining and documenting workflows and processesStrong technical inclination, and a desire to learn continuouslyPrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.
Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.
Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.
As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.
PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: taglobal@prismhr.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.
#LI-ML1