Dcode Group, Inc.
Senior Program Manager
Dcode Group, Inc., Washington, District of Columbia, us, 20022
Company Description
Dcode was founded on the belief that technology can improve the way our government operates. Through our advisory services, we bring together a community of leaders across tech, government, industry, and venture capital to drive commercial innovation in the federal market.Job Description
Dcode is looking for a passionate Senior Program Manager, who has experience delivering services to government clients, specifically the Navy. As a senior program manager, you will lead client engagements focused on operationalizing innovation in the federal market. You will be responsible for building and maintaining relationships with senior government leaders and helping them foster an innovative culture that attracts emerging technology. You’ll be responsible for identifying growth opportunities, identifying new and creative ways to connect the government with startup technology companies, helping the government change the way they operate to be more agile and innovative, translating government use cases to private sector speak, and delivering Dcode product offerings to impact government missions. It's fast paced and exciting!Salary range: $110,000- $145,000 plus bi-annual bonusesSecurity clearance eligibility required.Job Responsibilities
Client SuccessBecome a trusted advisor and partner for Dcode’s government clients as they work to integrate innovative, agile, and cutting-edge technologies into their missionsEstablish clear client retention goals and milestones, consistently checking in on progress toward goalsAnticipate client needs and proactively craft solutionsProvide creative, novel perspectives and approaches to how the government operates in the areas of policy, acquisitions, finance, culture, and processes, in order to drive innovation and agility inside their missionsEnsure we deliver exceptional quality and superior value-add work to our clients on time and above expectationsDeliver workshops, write assessments and reports, and analyze qualitative and quantitative data to help clients solve their toughest problemsProactively collect feedback from the client, review client concerns, and improve the client experienceContract ManagementReview and understand contract terms and conditions to ensure Dcode is compliant with client contracts at all timesContinuously monitor risks and propose solutions for fast resolutionImplement strong communication plans with clients related to contract status, risks, issues, opportunities, etc.Monitor contract spending, deliverables, and burn rates; work closely with leadership and operations to ensure timely invoicing and contracting actionsManage resourcing to ensure target profitability is metQualifications
KEY SKILLSYou’ll learn something new every day in this role. We’ll teach you the ropes but ideal candidates will have:7+ years of relevant work experiencePrior experience leading government-facing client work and managing (and retaining) government contracts, preferably with the NavyKnowledge and/or exposure to government information systems deliveryUnderstanding and comfort with agile project managementInterest and knowledge in technology innovation trends and current eventsA keen ability to listen to clients and discern needsStrong understanding of contracting, preference given to experience working on or managing IDIQs and associated task ordersStrong subject matter expertise and application in two or more of the following areas: government finance and budgeting, processes re-engineering, organizational design, policy, government culture-change, data analytics/visualization, and/or communications materialsThe ability to work without being closely managed and the ability to continuously WOWStrong executive presenceAbility to challenge client mindsets and offer alternative ways of approaching work while maintaining professionalismProven problem-solving, self-management, and organizational skillsStrong verbal and written communication skills, and an understanding of tools used to create effective communications collateralA desire and ability to work in an environment that is welcoming, open, transparent, curious, collaborative, fast, challenging, results-driven, and fun!Additional Information
You’ll love it here if:You like environments that are:Fast-paced and excitingDiverse and inclusiveEnergetic and funTransparent and supportiveMission-driven and collaborativeYou have a passion for making clients love youYou leave no stone unturned and are super organizedYou can make a mistake, own fixing it, and won’t let it happen againYou don’t have to have all of the answers to get startedYou can take feedback as well as give itYou can get stuff done even when it seems impossible to othersYou can see what needs to be done and get it doneWe look for resilient hustlers:Our CEO busted her face on the balance beam in college and got back up… our CRO has knocked on a thousand doors, was rejected 999 times, and kept on knocking... What is your story?Equal Opportunity StatementWe provide equal opportunity to all persons without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All your information will be kept confidential according to EEO guidelines.We believe diversity is a strength and aim to build an equitable, innovative and welcoming culture where people from all backgrounds feel safe, respected, and included. We believe that true innovation happens when everyone has the tools, resources, and opportunities to excel.
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Dcode was founded on the belief that technology can improve the way our government operates. Through our advisory services, we bring together a community of leaders across tech, government, industry, and venture capital to drive commercial innovation in the federal market.Job Description
Dcode is looking for a passionate Senior Program Manager, who has experience delivering services to government clients, specifically the Navy. As a senior program manager, you will lead client engagements focused on operationalizing innovation in the federal market. You will be responsible for building and maintaining relationships with senior government leaders and helping them foster an innovative culture that attracts emerging technology. You’ll be responsible for identifying growth opportunities, identifying new and creative ways to connect the government with startup technology companies, helping the government change the way they operate to be more agile and innovative, translating government use cases to private sector speak, and delivering Dcode product offerings to impact government missions. It's fast paced and exciting!Salary range: $110,000- $145,000 plus bi-annual bonusesSecurity clearance eligibility required.Job Responsibilities
Client SuccessBecome a trusted advisor and partner for Dcode’s government clients as they work to integrate innovative, agile, and cutting-edge technologies into their missionsEstablish clear client retention goals and milestones, consistently checking in on progress toward goalsAnticipate client needs and proactively craft solutionsProvide creative, novel perspectives and approaches to how the government operates in the areas of policy, acquisitions, finance, culture, and processes, in order to drive innovation and agility inside their missionsEnsure we deliver exceptional quality and superior value-add work to our clients on time and above expectationsDeliver workshops, write assessments and reports, and analyze qualitative and quantitative data to help clients solve their toughest problemsProactively collect feedback from the client, review client concerns, and improve the client experienceContract ManagementReview and understand contract terms and conditions to ensure Dcode is compliant with client contracts at all timesContinuously monitor risks and propose solutions for fast resolutionImplement strong communication plans with clients related to contract status, risks, issues, opportunities, etc.Monitor contract spending, deliverables, and burn rates; work closely with leadership and operations to ensure timely invoicing and contracting actionsManage resourcing to ensure target profitability is metQualifications
KEY SKILLSYou’ll learn something new every day in this role. We’ll teach you the ropes but ideal candidates will have:7+ years of relevant work experiencePrior experience leading government-facing client work and managing (and retaining) government contracts, preferably with the NavyKnowledge and/or exposure to government information systems deliveryUnderstanding and comfort with agile project managementInterest and knowledge in technology innovation trends and current eventsA keen ability to listen to clients and discern needsStrong understanding of contracting, preference given to experience working on or managing IDIQs and associated task ordersStrong subject matter expertise and application in two or more of the following areas: government finance and budgeting, processes re-engineering, organizational design, policy, government culture-change, data analytics/visualization, and/or communications materialsThe ability to work without being closely managed and the ability to continuously WOWStrong executive presenceAbility to challenge client mindsets and offer alternative ways of approaching work while maintaining professionalismProven problem-solving, self-management, and organizational skillsStrong verbal and written communication skills, and an understanding of tools used to create effective communications collateralA desire and ability to work in an environment that is welcoming, open, transparent, curious, collaborative, fast, challenging, results-driven, and fun!Additional Information
You’ll love it here if:You like environments that are:Fast-paced and excitingDiverse and inclusiveEnergetic and funTransparent and supportiveMission-driven and collaborativeYou have a passion for making clients love youYou leave no stone unturned and are super organizedYou can make a mistake, own fixing it, and won’t let it happen againYou don’t have to have all of the answers to get startedYou can take feedback as well as give itYou can get stuff done even when it seems impossible to othersYou can see what needs to be done and get it doneWe look for resilient hustlers:Our CEO busted her face on the balance beam in college and got back up… our CRO has knocked on a thousand doors, was rejected 999 times, and kept on knocking... What is your story?Equal Opportunity StatementWe provide equal opportunity to all persons without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All your information will be kept confidential according to EEO guidelines.We believe diversity is a strength and aim to build an equitable, innovative and welcoming culture where people from all backgrounds feel safe, respected, and included. We believe that true innovation happens when everyone has the tools, resources, and opportunities to excel.
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