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University of California San Francisco

Accountants Receivable - Billing - Follow-Up Representative

University of California San Francisco, San Francisco, California, United States, 94199


The Government, Commercial, Contract and Managed Care (CCMC) Units are responsible for the accounts receivable, billing, and follow-up of all government or commercial, contract and managed care payers. The units deal regularly with complex policy and procedural issues that involve contract compliance with regard to Medicare, Medi-Cal, CCS, HMO and PPO payers. It is the units' responsibilities to communicate and coordinate throughout various UCSF Medical Center departments, including the UCSF billing agents to ensure the quality of the university's billing process.

Within these units, the A/R - Billing - Follow-up Representatives (Rep.'s) are responsible for billing and follow-up of government, commercial, contract and/or managed care accounts receivables for MGBS clients to include the following:Demonstrates the ability to perform all aspects of billing and follow-up with quality.Resolve all outstanding insurance accounts through constant communication with the payers (by phone or via web access), other MGBS units, UCSF clinical departments and billing agents.When resolving the accounts receivables, the Rep.'s are required to:Adhere to the MGBS SRG (Situation Response Guide) to ensure consistency with the follow-up and documentation processes and to maintain good quality work.Meet minimum productivity standards and quality expectations of their units.Attend and be engaged in unit and team meetings aimed at increasing knowledge.Utilize web-based tools, including payor websites and the RMS website prior to calling payors and conform to all UCSF, MGBS, government and HIPAA policies and procedures.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on several factors, including your work experience and internal equity within this position classification at UCSF. For positions represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $33.14 - $47.52 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit:

https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

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