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M3 Wake Research, Inc.

Junior CRM Administrator (Remote)

M3 Wake Research, Inc., Dallas, Texas, United States, 75215


Company DescriptionThe Medicus Firm (TMF) , a part of M3USA, is a national healthcare recruitment firm with a mission to be the market leader which is most respected for its Performance, People, and Partnerships. One of the largest physician recruitment companies in the US, TMF focuses on providing the most efficient and effective recruiting services to hospitals and healthcare employers nationwide with unmatched sophistication, consultation, and market insight. Due to its transparent and consultative approach, The Medicus Firm is a nine-time winner of the Best of Staffing Client Satisfaction award, presented by ClearlyRated. By providing a collaborative work environment with a competitive compensation model, TMF has successfully built an accomplished team that is the recipient of multiple awards for its culture.Due to our continued growth, we are hiring for a

Junior CRM Administrator

at

The Medicus Firm , an M3 company.Job DescriptionAssist in the implementation and training support for all new tools, resources, or applicationsParticipate in the development and implementation of all new technologies or resources that integrate with the CRMAssist in identifying additional technologies or resources, as well as evaluating effectiveness of the current modelContribute ideas and strategies for automation and efficiencies through technologyHandle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasksAutomate processes using Salesforce tools such as process builder, approval processes, flows and validation rulesAssist in training new users, as well as training current users on new processes or technologies, and continue to grow the Salesforce skill set across the organizationDocument and track all customizations made in SalesforceReview upcoming upgrades and seasonal releases for integrated applicationsWork with leadership to develop necessary reports essential to production and the businessAll other duties assigned by CEO, COO or Director of CRM & TechnologyQualificationsBachelor’s degree required1+ years of Salesforce experienceExperience with Dataloader requiredExperience with Sales Cloud requiredExperience in business development/sales strongly preferredImplementation experience preferredExperience with Marketing Cloud with a focus on Account Engagement preferredExperience with CRM Analytics preferredExperience with Sales Engagement preferredProven ability to analyze data and make recommendations for improvement to technology, processes, or CRM to leadershipAbility to effectively complete projects or implementations processesExcellent written and verbal communication skills and ability to articulate complex processesDemonstrated experience in resolving issues, brainstorming, and problem-solvingStrong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexityStrong understanding of Salesforce best practices and functionality preferred and ability to master new technologiesSalesforce Administrator certifiedHTML coding preferredBenefits:Health and DentalLife, Accident and Disability InsurancePrescription PlanFlexible Spending Account401k Plan and MatchPaid Holidays and VacationSick Days and Personal DayM3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment.

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