Abacus
Systems Analyst 3
Abacus, Austin, Texas, us, 78716
Solicitation Reference Number537401071RCustomer NameTexas Health and Human Services CommissionCategoryApplications/Software DevelopmentCustomer Entity NameHealth and Human Services CommissionTitleSystems AnalystDeadline Date10/27/2024LevelSystems Analyst 3Estimated Hours1,640SSR StatusPostedNumber of Positions1StatusNew# of Resumes Allowed1Candidates SubmittedFull/Part TimeFull Time
IT STAFFING SERVICES SOLICITATION UNDERDEPARTMENT OF INFORMATION RESOURCESIT STAFF AUGMENTATION CONTRACT (ITSAC)
Solicitation Reference Number: 537401071R Working Title: Systems Analyst 3 Title/Level: Systems Analyst 3 Category: Applications/Software Development Full Time
I. DESCRIPTION OF SERVICES
Texas Health and Human Services Commission
requires the services of
1 Systems Analyst 3 , hereafter referred to as Candidate(s), who meets the general qualifications of
Systems Analyst 3, Applications/Software Development
and the specifications outlined in this document for the
Texas Health and Human Services Commission .
All work products resulting from the project shall be considered "works made for hire " and are the property of the
Texas Health and Human Services Commission
and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law.
Texas Health and Human Services Commission
will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
We prefer candidates that have a current LinkedIn profile.
We are looking for candidates who have hands on experience and display good knowledge of the subject matter. Interviews for selected candidates will be technical and detailed, drilling into specific details.
Candidate will be responsible for the operations of SHARP secure cloud infrastructure, platforms, and software. Help develop patterns for automated provisioning, management, scalability and security. Ensure that all cloud solutions follow internally defined security and compliance standards and controls. Respond to and resolve application, and security cloud issues. Responsible for the overall vigor of the platform including production issues, troubleshooting, monitoring system capacity using various software, working with other technical teams and stakeholder.
Job responsibilities include•Monitor and maintain multiple environments for increase observability•Develop tools to continuously improve maintainability, monitoring, security and scalability of cloud deployments.•Operations support and enhancement of the SHARP platform
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:Candidates that do not meet or exceed the
minimum
stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 10 Required Experience in establishing proactive controls to monitor the health of various AWS services to improve reliability of tools/applications. 10 Required Experience in supporting, maintaining, monitoring, and securing various AWS IaaS and PaaS services. 8 Required Experience in improving the security of various services based on zero trust model. 8 Required Demonstrated experience with Linux administration and troubleshooting network issues. 4 Preferred Strong Programming skills 2 Preferred Splunk experience strongly preferred 2 Preferred Experience or Knowledge of Dev/Ops concepts 1 Preferred WS SysOps Administrator Certification. 1 Preferred Effectively manage multiple responsibilities, prioritize conflicting assignments, and switch quickly between assignments, as required. 1 Preferred Excellent oral and written communication skills.III. TERMS OF SERVICE
Services are expected to start
11/18/2024
and are expected to complete by
08/31/2025 . Total estimated hours per Candidate shall not exceed
1640
hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.IV. WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the
Texas Health and Human Services Commission . Normal business hours are Monday through Friday from
8:00 AM to 5:00 PM , excluding State holidays when the agency is closed.
The primary work location(s) will be at
701 W 51st Austin, TX 78751 . The working position is
Hybrid - On Site and Telework . Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense.
Texas Health and Human Services Commission
will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through
Texas Health and Human Services Commission .V. OTHER SPECIAL REQUIREMENTS
TERM OF SERVICE (Required)
Services are expected to start on or around November 18, 2024 and are expected to completed by August 31, 2025. Total estimated hours per Candidate shall not exceed 1640 hours for FY25. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
WORK HOURS AND LOCATION (Required)
A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed.
B) The primary work location will be 701 W 51st St, Austin, Texas 78751.
Position will be 4 days remote with 1 day (Tuesdays) required to be onsite at the location listed above. Program will only accept LOCAL ONLY candidates for this position.
C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.
D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.
E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.
OTHER SPECIAL REQUIREMENTS
Interviews will be conducted: (check all that apply)
By Phone
In person
Through Microsoft Teams
IMPORTANT INFORMATION
A vendor's submission of a candidate
may be disqualified if
:The vendor fails to add the candidate to competitive solicitation, or RFR, in the DIR ITSAC Portal. Another vendor submits the same candidate for the same competitive solicitation, also known as a request of resume (RFR). The vendor submits more than one candidate for the same competitive solicitation, or RFR. The vendor submits a candidate after the response period for a competitive solicitation, or RFR. The vendor fails to format the email subject line properly, when submitting a candidate for a competitive solicitation, or RFR:Proper Formatting:
Solicitation Number, Vendor Name, Candidate First and Last Name, Position Type and LevelExample:
529123456, Sanders Technologies, Jane Doe, Project Lead 3The vendor fails to follow any other instructions noted in the competitive solicitation, or RFR.
Initial Purchase Order Term:
Any Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.
VI. ADDITIONAL TERMS AND CONDITIONSTERMS AND CONDITIONS
This position is subject to availability of funding.
Initial Purchase Order Term:
Any Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.
A vendor's submission of a candidate
may be disqualified if
:The vendor fails to add the candidate to competitive solicitation, or RFR, in the DIR ITSAC Portal. Another vendor submits the same candidate for the same competitive solicitation, also known as a request of resume (RFR). The vendor submits more than one candidate for the same competitive solicitation, or RFR. The vendor submits a candidate after the response period for a competitive solicitation, or RFR. The vendor fails to format the email subject line properly, when submitting a candidate for a competitive solicitation, or RFR:
Proper Formatting:
Solicitation Number, Vendor Name, Candidate First and Last Name, Position Type and LevelExample:
529123456, Sanders Technologies, Jane Doe, Project Lead 3The vendor fails to follow any other instructions noted in the competitive solicitation, or RFR.In submitting a resume for this solicitation, the vendor attests to their compliance with e-verify for the submitted candidate. E-verify requirements are outlined in Appendix A, Section P. Immigration, of the Standard Terms and Conditions for Information Technology Staff Augmentation Contract.
Worker must sign an Acceptable Use Agreement as a condition of employment.
Worker must sign and return an HHSC Information Technology Staff Augmentation Contractor Integrity Agreement (IT Form 4710) before a purchase order is issued.
Vendor must sign and return and HHS Information Security Cybersecurity Training Acknowledgement ( HHS Form 3834 ) before a purchase order is issued.
Vendor must conduct a criminal history investigation of the Worker and provide the results to HHSC prior to the issuance of any purchase order. The criminal history investigation must have been conducted within six months prior to the issuance of any purchase order, including a purchase order for modifying or extending the terms of the agreement. Should the Worker not be acceptable to HHSC at any time because of the results of the criminal history investigation, then HHSC may immediately terminate its purchase order and related service agreement or request replacement of the Worker in question.
By accepting the purchaser order, the Vendor agrees to comply with the HHS Data Use Agreement .
IT STAFFING SERVICES SOLICITATION UNDERDEPARTMENT OF INFORMATION RESOURCESIT STAFF AUGMENTATION CONTRACT (ITSAC)
Solicitation Reference Number: 537401071R Working Title: Systems Analyst 3 Title/Level: Systems Analyst 3 Category: Applications/Software Development Full Time
I. DESCRIPTION OF SERVICES
Texas Health and Human Services Commission
requires the services of
1 Systems Analyst 3 , hereafter referred to as Candidate(s), who meets the general qualifications of
Systems Analyst 3, Applications/Software Development
and the specifications outlined in this document for the
Texas Health and Human Services Commission .
All work products resulting from the project shall be considered "works made for hire " and are the property of the
Texas Health and Human Services Commission
and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law.
Texas Health and Human Services Commission
will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
We prefer candidates that have a current LinkedIn profile.
We are looking for candidates who have hands on experience and display good knowledge of the subject matter. Interviews for selected candidates will be technical and detailed, drilling into specific details.
Candidate will be responsible for the operations of SHARP secure cloud infrastructure, platforms, and software. Help develop patterns for automated provisioning, management, scalability and security. Ensure that all cloud solutions follow internally defined security and compliance standards and controls. Respond to and resolve application, and security cloud issues. Responsible for the overall vigor of the platform including production issues, troubleshooting, monitoring system capacity using various software, working with other technical teams and stakeholder.
Job responsibilities include•Monitor and maintain multiple environments for increase observability•Develop tools to continuously improve maintainability, monitoring, security and scalability of cloud deployments.•Operations support and enhancement of the SHARP platform
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:Candidates that do not meet or exceed the
minimum
stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 10 Required Experience in establishing proactive controls to monitor the health of various AWS services to improve reliability of tools/applications. 10 Required Experience in supporting, maintaining, monitoring, and securing various AWS IaaS and PaaS services. 8 Required Experience in improving the security of various services based on zero trust model. 8 Required Demonstrated experience with Linux administration and troubleshooting network issues. 4 Preferred Strong Programming skills 2 Preferred Splunk experience strongly preferred 2 Preferred Experience or Knowledge of Dev/Ops concepts 1 Preferred WS SysOps Administrator Certification. 1 Preferred Effectively manage multiple responsibilities, prioritize conflicting assignments, and switch quickly between assignments, as required. 1 Preferred Excellent oral and written communication skills.III. TERMS OF SERVICE
Services are expected to start
11/18/2024
and are expected to complete by
08/31/2025 . Total estimated hours per Candidate shall not exceed
1640
hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.IV. WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the
Texas Health and Human Services Commission . Normal business hours are Monday through Friday from
8:00 AM to 5:00 PM , excluding State holidays when the agency is closed.
The primary work location(s) will be at
701 W 51st Austin, TX 78751 . The working position is
Hybrid - On Site and Telework . Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense.
Texas Health and Human Services Commission
will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through
Texas Health and Human Services Commission .V. OTHER SPECIAL REQUIREMENTS
TERM OF SERVICE (Required)
Services are expected to start on or around November 18, 2024 and are expected to completed by August 31, 2025. Total estimated hours per Candidate shall not exceed 1640 hours for FY25. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
WORK HOURS AND LOCATION (Required)
A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed.
B) The primary work location will be 701 W 51st St, Austin, Texas 78751.
Position will be 4 days remote with 1 day (Tuesdays) required to be onsite at the location listed above. Program will only accept LOCAL ONLY candidates for this position.
C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.
D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.
E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.
OTHER SPECIAL REQUIREMENTS
Interviews will be conducted: (check all that apply)
By Phone
In person
Through Microsoft Teams
IMPORTANT INFORMATION
A vendor's submission of a candidate
may be disqualified if
:The vendor fails to add the candidate to competitive solicitation, or RFR, in the DIR ITSAC Portal. Another vendor submits the same candidate for the same competitive solicitation, also known as a request of resume (RFR). The vendor submits more than one candidate for the same competitive solicitation, or RFR. The vendor submits a candidate after the response period for a competitive solicitation, or RFR. The vendor fails to format the email subject line properly, when submitting a candidate for a competitive solicitation, or RFR:Proper Formatting:
Solicitation Number, Vendor Name, Candidate First and Last Name, Position Type and LevelExample:
529123456, Sanders Technologies, Jane Doe, Project Lead 3The vendor fails to follow any other instructions noted in the competitive solicitation, or RFR.
Initial Purchase Order Term:
Any Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.
VI. ADDITIONAL TERMS AND CONDITIONSTERMS AND CONDITIONS
This position is subject to availability of funding.
Initial Purchase Order Term:
Any Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.
A vendor's submission of a candidate
may be disqualified if
:The vendor fails to add the candidate to competitive solicitation, or RFR, in the DIR ITSAC Portal. Another vendor submits the same candidate for the same competitive solicitation, also known as a request of resume (RFR). The vendor submits more than one candidate for the same competitive solicitation, or RFR. The vendor submits a candidate after the response period for a competitive solicitation, or RFR. The vendor fails to format the email subject line properly, when submitting a candidate for a competitive solicitation, or RFR:
Proper Formatting:
Solicitation Number, Vendor Name, Candidate First and Last Name, Position Type and LevelExample:
529123456, Sanders Technologies, Jane Doe, Project Lead 3The vendor fails to follow any other instructions noted in the competitive solicitation, or RFR.In submitting a resume for this solicitation, the vendor attests to their compliance with e-verify for the submitted candidate. E-verify requirements are outlined in Appendix A, Section P. Immigration, of the Standard Terms and Conditions for Information Technology Staff Augmentation Contract.
Worker must sign an Acceptable Use Agreement as a condition of employment.
Worker must sign and return an HHSC Information Technology Staff Augmentation Contractor Integrity Agreement (IT Form 4710) before a purchase order is issued.
Vendor must sign and return and HHS Information Security Cybersecurity Training Acknowledgement ( HHS Form 3834 ) before a purchase order is issued.
Vendor must conduct a criminal history investigation of the Worker and provide the results to HHSC prior to the issuance of any purchase order. The criminal history investigation must have been conducted within six months prior to the issuance of any purchase order, including a purchase order for modifying or extending the terms of the agreement. Should the Worker not be acceptable to HHSC at any time because of the results of the criminal history investigation, then HHSC may immediately terminate its purchase order and related service agreement or request replacement of the Worker in question.
By accepting the purchaser order, the Vendor agrees to comply with the HHS Data Use Agreement .