LSG Sky Chefs
Manager of Operations - Equipment and Sanitation Department
LSG Sky Chefs, Minneapolis, Minnesota, United States, 55400
Job Title:
Manager of Operations - Equipment and Sanitation DepartmentJob Location:
Minneapolis-USA-55450Work Location Type:
On-SiteSalary Range:
$71,135.00 - 88,396.00
About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Role Purpose Statement
As the
Manager of Operations for Equipment & Sanitation , you’ll be the mastermind behind keeping everything in top shape—from overseeing equipment maintenance to driving the sanitation team to maintain a pristine environment. You’ll manage a dynamic team, troubleshoot any equipment issues, and lead the way in creating a safe, efficient, and sparkling operation. Think of yourself as the behind-the-scenes hero who ensures our operations run like a well-oiled machine—and stay clean while doing it!Main Accountabilities
Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.Responsible for department costs to budget through effective manpower planning, scheduling and overtime usageEnsure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulationsEnsure on-time and accurate production in the preparation of food/equipment and catering of flightsInvestigate customer quality issues, develop and implement corrective actionsMaintain an ongoing, positive and pro-active relationship with all internal and external customersAttend the daily operations briefingEnsure par levels of customer inventory and customer specific goodsProvide data for the development of an annual business plan and budgeting for the departmentEnsure optimal deployment of human, technical and material resources in the departmentInitiate and control continuous optimization of processesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety
Knowledge, Skills and Experience
Bachelor’s degree or equivalent experience requiredIn addition, three to five years of directly related experience required in a management roleExperience in using and managing Variable Production Systems and schedulesStrong presentation, communication, training and interpersonal skillsProven success in improving work processes and leading change in a complex, fast environmentExcellent analytical and conceptual skillsDemonstrable record of understanding and meeting customer expectationsProven track record of understanding the drivers of product and labor cost variancesGood knowledge of Microsoft Office and Windows-based computer application
LSG Sky Chefs
is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Manager of Operations - Equipment and Sanitation Department at LSG Sky Chefs summary:The Manager of Operations for Equipment and Sanitation at LSG Sky Chefs oversees the maintenance of equipment and sanitation processes to ensure a clean and efficient environment for airline catering operations. This role involves strategic planning, compliance with regulatory standards, and managing a team to maintain high-quality production standards. The Manager also engages in budget planning, continuous optimization of processes, and fostering a positive relationship with customers and staff.
Keywords:operations management, equipment maintenance, sanitation management, airline catering, quality control, budget planning, team leadership, compliance, customer service, process optimization
Manager of Operations - Equipment and Sanitation DepartmentJob Location:
Minneapolis-USA-55450Work Location Type:
On-SiteSalary Range:
$71,135.00 - 88,396.00
About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Role Purpose Statement
As the
Manager of Operations for Equipment & Sanitation , you’ll be the mastermind behind keeping everything in top shape—from overseeing equipment maintenance to driving the sanitation team to maintain a pristine environment. You’ll manage a dynamic team, troubleshoot any equipment issues, and lead the way in creating a safe, efficient, and sparkling operation. Think of yourself as the behind-the-scenes hero who ensures our operations run like a well-oiled machine—and stay clean while doing it!Main Accountabilities
Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.Responsible for department costs to budget through effective manpower planning, scheduling and overtime usageEnsure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulationsEnsure on-time and accurate production in the preparation of food/equipment and catering of flightsInvestigate customer quality issues, develop and implement corrective actionsMaintain an ongoing, positive and pro-active relationship with all internal and external customersAttend the daily operations briefingEnsure par levels of customer inventory and customer specific goodsProvide data for the development of an annual business plan and budgeting for the departmentEnsure optimal deployment of human, technical and material resources in the departmentInitiate and control continuous optimization of processesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety
Knowledge, Skills and Experience
Bachelor’s degree or equivalent experience requiredIn addition, three to five years of directly related experience required in a management roleExperience in using and managing Variable Production Systems and schedulesStrong presentation, communication, training and interpersonal skillsProven success in improving work processes and leading change in a complex, fast environmentExcellent analytical and conceptual skillsDemonstrable record of understanding and meeting customer expectationsProven track record of understanding the drivers of product and labor cost variancesGood knowledge of Microsoft Office and Windows-based computer application
LSG Sky Chefs
is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Manager of Operations - Equipment and Sanitation Department at LSG Sky Chefs summary:The Manager of Operations for Equipment and Sanitation at LSG Sky Chefs oversees the maintenance of equipment and sanitation processes to ensure a clean and efficient environment for airline catering operations. This role involves strategic planning, compliance with regulatory standards, and managing a team to maintain high-quality production standards. The Manager also engages in budget planning, continuous optimization of processes, and fostering a positive relationship with customers and staff.
Keywords:operations management, equipment maintenance, sanitation management, airline catering, quality control, budget planning, team leadership, compliance, customer service, process optimization