Coates Group
VP of Product Management
Coates Group, Chicago, Illinois, United States, 60290
Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose –
Creating Connections. Empowering Partnerships. Always Evolving . Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. The
VP of Product Management
is responsible for overseeing the entire product lifecycle, from strategic planning and product development to market launch and ongoing product optimization. This role ensures that all products align with the company’s strategic goals, meet market needs, and deliver value to customers. This role works closely with cross-functional teams, including the Innovation & Experience, Partnership & Market Enablement, and Engineering teams, to ensure cohesive product strategies and successful execution. Responsibilities: Product Vision and Strategy
Define Product Vision: Develop and communicate a clear and compelling product vision that aligns with the company’s overall mission and strategic objectives. Long-Term Roadmap: Create and maintain a long-term product roadmap that outlines the strategic direction for all product lines, ensuring alignment with market trends and customer needs. Strategic Planning: Lead strategic planning initiatives, including market analysis, competitive analysis, and opportunity assessments, to guide product development priorities.
Product Portfolio Management
Portfolio Strategy: Manage the product portfolio to balance innovation, growth, and profitability. Resource Allocation: Allocate resources effectively across product lines to maximize return on investment. Performance Monitoring: Monitor product performance metrics, including sales, profitability, market share, and customer satisfaction.
Product Development and Launch
Cross-Functional Collaboration: Work closely with the Engineering, Innovation & Customer Experience, and Commercialization teams to ensure seamless product development and launch processes. Product Requirements: Define and prioritize product requirements, features, and specifications. Go-to-Market Readiness: Ensure products are market-ready, including conducting beta testing, gathering customer feedback, and coordinating with marketing and sales teams for launch activities.
Market and Customer Insight Integration
Customer Insights: Utilize customer feedback, market research, and data analytics to inform product development. Competitive Analysis: Continuously monitor competitors and industry trends to identify opportunities and threats.
Leadership and Team Management
Team Leadership: Lead and mentor the product management team, providing guidance and support. Stakeholder Communication: Act as a key liaison between executive leadership and product teams.
Budget and Financial Management
Budget Oversight: Manage the product management budget, ensuring efficient use of resources. Business Case Approval: Evaluate and approve business cases for new product initiatives.
Qualifications & Experience: Proven Product Leadership: Demonstrated success in building and leading high-performing product teams. Deep Industry Expertise: In-depth knowledge of the restaurant industry, technology trends, and competitive landscape. Strategic Mindset: Exceptional strategic thinking and problem-solving skills. Data-Driven Decision Making: Strong analytical skills and ability to leverage data to drive product decisions. Cross-Functional Collaboration: Excellent interpersonal and communication skills. Success Factors: Revenue and Market Growth
Measure: Year-over-year revenue growth, market share expansion, and new customer acquisition.
Product Success and Customer Satisfaction
Measure: Product launch success rates, customer satisfaction scores, and product adoption rates.
Team Performance and Development
Measure: Employee satisfaction, team performance metrics, and talent retention.
Cross-Functional Collaboration and Execution
Measure: On-time product launches and successful cross-functional project completion.
Capabilities: Visionary Leadership: Sets inspiring product goals and drives execution. Customer Obsession: Deeply understands customer needs and delivers exceptional experiences. Strategic Agility: Adapts to change and analyzes opportunities. Cross-Functional Influence: Builds strong partnerships and drives collaboration. Results Orientation: Delivers results and achieves business objectives. About Coates We are industry leaders who have won awards and set records. We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent. Join a Crew that Cares Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options. Coates Group is an Equal Opportunity Employer
#J-18808-Ljbffr
Creating Connections. Empowering Partnerships. Always Evolving . Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. The
VP of Product Management
is responsible for overseeing the entire product lifecycle, from strategic planning and product development to market launch and ongoing product optimization. This role ensures that all products align with the company’s strategic goals, meet market needs, and deliver value to customers. This role works closely with cross-functional teams, including the Innovation & Experience, Partnership & Market Enablement, and Engineering teams, to ensure cohesive product strategies and successful execution. Responsibilities: Product Vision and Strategy
Define Product Vision: Develop and communicate a clear and compelling product vision that aligns with the company’s overall mission and strategic objectives. Long-Term Roadmap: Create and maintain a long-term product roadmap that outlines the strategic direction for all product lines, ensuring alignment with market trends and customer needs. Strategic Planning: Lead strategic planning initiatives, including market analysis, competitive analysis, and opportunity assessments, to guide product development priorities.
Product Portfolio Management
Portfolio Strategy: Manage the product portfolio to balance innovation, growth, and profitability. Resource Allocation: Allocate resources effectively across product lines to maximize return on investment. Performance Monitoring: Monitor product performance metrics, including sales, profitability, market share, and customer satisfaction.
Product Development and Launch
Cross-Functional Collaboration: Work closely with the Engineering, Innovation & Customer Experience, and Commercialization teams to ensure seamless product development and launch processes. Product Requirements: Define and prioritize product requirements, features, and specifications. Go-to-Market Readiness: Ensure products are market-ready, including conducting beta testing, gathering customer feedback, and coordinating with marketing and sales teams for launch activities.
Market and Customer Insight Integration
Customer Insights: Utilize customer feedback, market research, and data analytics to inform product development. Competitive Analysis: Continuously monitor competitors and industry trends to identify opportunities and threats.
Leadership and Team Management
Team Leadership: Lead and mentor the product management team, providing guidance and support. Stakeholder Communication: Act as a key liaison between executive leadership and product teams.
Budget and Financial Management
Budget Oversight: Manage the product management budget, ensuring efficient use of resources. Business Case Approval: Evaluate and approve business cases for new product initiatives.
Qualifications & Experience: Proven Product Leadership: Demonstrated success in building and leading high-performing product teams. Deep Industry Expertise: In-depth knowledge of the restaurant industry, technology trends, and competitive landscape. Strategic Mindset: Exceptional strategic thinking and problem-solving skills. Data-Driven Decision Making: Strong analytical skills and ability to leverage data to drive product decisions. Cross-Functional Collaboration: Excellent interpersonal and communication skills. Success Factors: Revenue and Market Growth
Measure: Year-over-year revenue growth, market share expansion, and new customer acquisition.
Product Success and Customer Satisfaction
Measure: Product launch success rates, customer satisfaction scores, and product adoption rates.
Team Performance and Development
Measure: Employee satisfaction, team performance metrics, and talent retention.
Cross-Functional Collaboration and Execution
Measure: On-time product launches and successful cross-functional project completion.
Capabilities: Visionary Leadership: Sets inspiring product goals and drives execution. Customer Obsession: Deeply understands customer needs and delivers exceptional experiences. Strategic Agility: Adapts to change and analyzes opportunities. Cross-Functional Influence: Builds strong partnerships and drives collaboration. Results Orientation: Delivers results and achieves business objectives. About Coates We are industry leaders who have won awards and set records. We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent. Join a Crew that Cares Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options. Coates Group is an Equal Opportunity Employer
#J-18808-Ljbffr