Dentsu Aegis Network Ltd.
Senior Director, CX Strategy
Dentsu Aegis Network Ltd., New York, New York, us, 10261
Senior Director, Relationship Marketing Strategist
Job Description:Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios.As Senior Director, Customer Strategy you will join a team of talented and experienced marketers who focus on helping Merkle clients achieve their business goals. In this role you will be a key member of our client account team and will ensure that the programs we execute are based on a deep understanding of our client’s business and strategic objectives.At Merkle, “Strategy” means a key idea that is informed, executable, and provides results. As a Senior Director in the Customer Strategy team, you will demonstrate experience in planning across media and channels, development and management of campaigns that generate measurable ROI.Responsibilities:Lead the building, development, and delivery of strategic omni-channel marketing plans.Act as a subject matter expert and be able to translate new technology - particularly in the areas of digital marketing and CRM - into new marketing ideas for the client.Develop trusted, long-term relationships with key client contacts and executives.Collaborate with team leadership (account management, operations, creative, analytics etc.) to turn ideas into executable plans.Identify key data points and measurements to show the impact of our approach and strategy on the client’s business.Qualifications:Bachelor’s Degree required.8-12 years’ experience in data driven marketing – specifically CRM, email, online/offline media and 3-5+ years working in an agency.Proven experience in developing solutions to support the sale of new services to clients.Strong writing, presentation and client facing communication skills.Attention to detail and the ability to incorporate internal and external feedback on an iterative basis.Self-starter with high intellectual curiosity, drive, determination, and persuasion skills.20-50% travel required.Additional Information:Work remotely from home or from one of our many offices within the continental US.Flexible Vacation Policy.Generous Medical, Dental, and Vision Coverage.401k with company match.19 paid holidays.Career development and learning opportunities.Inclusive work culture and focus on DEI.The anticipated base salary range for this position is $136,000-$219,650. Salary is based on a variety of factors, including relevant experience, knowledge, skills and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation.
#J-18808-Ljbffr
Job Description:Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios.As Senior Director, Customer Strategy you will join a team of talented and experienced marketers who focus on helping Merkle clients achieve their business goals. In this role you will be a key member of our client account team and will ensure that the programs we execute are based on a deep understanding of our client’s business and strategic objectives.At Merkle, “Strategy” means a key idea that is informed, executable, and provides results. As a Senior Director in the Customer Strategy team, you will demonstrate experience in planning across media and channels, development and management of campaigns that generate measurable ROI.Responsibilities:Lead the building, development, and delivery of strategic omni-channel marketing plans.Act as a subject matter expert and be able to translate new technology - particularly in the areas of digital marketing and CRM - into new marketing ideas for the client.Develop trusted, long-term relationships with key client contacts and executives.Collaborate with team leadership (account management, operations, creative, analytics etc.) to turn ideas into executable plans.Identify key data points and measurements to show the impact of our approach and strategy on the client’s business.Qualifications:Bachelor’s Degree required.8-12 years’ experience in data driven marketing – specifically CRM, email, online/offline media and 3-5+ years working in an agency.Proven experience in developing solutions to support the sale of new services to clients.Strong writing, presentation and client facing communication skills.Attention to detail and the ability to incorporate internal and external feedback on an iterative basis.Self-starter with high intellectual curiosity, drive, determination, and persuasion skills.20-50% travel required.Additional Information:Work remotely from home or from one of our many offices within the continental US.Flexible Vacation Policy.Generous Medical, Dental, and Vision Coverage.401k with company match.19 paid holidays.Career development and learning opportunities.Inclusive work culture and focus on DEI.The anticipated base salary range for this position is $136,000-$219,650. Salary is based on a variety of factors, including relevant experience, knowledge, skills and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation.
#J-18808-Ljbffr